• Our customers, our people: a railway for the digital age

    Our customers, our people: a railway for the digital age

    New report setting out how changes are essential to address the capacity challenge facing Britain's railway

    Learn more

  • Rail staff travel facilities

    Rail staff travel facilities

    Information for current and retired rail workers

    Learn more

  • 2017 rail fares published

    2017 rail fares published

    Train fares will go up on average by 2.3 per cent next year

    Learn more

  • Our customers, our people: a railway for the digital age Our customers, our people: a railway for the digital age
  • Rail staff travel facilities Rail staff travel facilities
  • 2017 rail fares published 2017 rail fares published

Work programme

Today's railway

Improving punctuality, reliability and value for money . . ....

Customer experience

Modernising ticketing and improving door-to-door journeys ....

Industry reform

Improving industry structures to enable excellence . . . . ....

Tomorrow's railway

Better planning for the railway's future . .  .  ....

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Fairer fares

    • Discounting by train companies has contributed to the number of train journeys doubling since the mid-1990s. In 2012-13, 47% of passenger revenue came from discounted tickets, up from 36% in 2002-3.
    • Where they have freedom to set fares, operators have attracted increasing numbers of passengers with discounted tickets.  In 2012-13, 47% of passenger revenue came from discounted tickets, up from 36% in 2002-3.
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