• Rail industry leaders back latest steps by Southern

    Rail industry leaders back latest steps by Southern

    To help passengers affected by disruption to its services

    Learn more

  • New exhibition commemorates the Somme

    New exhibition commemorates the Somme

    Highlighting rail’s decisive role during World War I’s deadliest battle

    Learn more

  • Recognising innovation in cycle-rail

    Recognising innovation in cycle-rail

    Cycle-Rail Awards 2016 now open for entries and nominations

    Learn more

  • Rail industry leaders back latest steps by Southern Rail industry leaders back latest steps by Southern
  • New exhibition commemorates the Somme New exhibition commemorates the Somme
  • Recognising innovation in cycle-rail Recognising innovation in cycle-rail

Our work programme

Today's railway

Improving punctuality, reliability and value for money . . ....

Customer experience

Modernising ticketing and improving door-to-door journeys ....

Industry reform

Improving industry structures to enable excellence . . . . ....

Tomorrow's railway

Better planning for the railway's future . .  .  ....

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Fairer fares

    • Discounting by train companies has contributed to the number of train journeys doubling since the mid-1990s. In 2012-13, 47% of passenger revenue came from discounted tickets, up from 36% in 2002-3.
    • Where they have freedom to set fares, operators have attracted increasing numbers of passengers with discounted tickets.  In 2012-13, 47% of passenger revenue came from discounted tickets, up from 36% in 2002-3.
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