• Our customers, our people: a railway for the digital age

    Our customers, our people: a railway for the digital age

    New report setting out how changes are essential to address the capacity challenge facing Britain's railway

    Learn more

  • Rail staff travel facilities

    Rail staff travel facilities

    Information for current and retired rail workers

    Learn more

  • 2017 rail fares published

    2017 rail fares published

    Train fares will go up on average by 2.3 per cent next year

    Learn more

  • Our customers, our people: a railway for the digital age Our customers, our people: a railway for the digital age
  • Rail staff travel facilities Rail staff travel facilities
  • 2017 rail fares published 2017 rail fares published

Work programme

Today's railway

Improving punctuality, reliability and value for money . . ....

Customer experience

Modernising ticketing and improving door-to-door journeys ....

Industry reform

Improving industry structures to enable excellence . . . . ....

Tomorrow's railway

Better planning for the railway's future . .  .  ....

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Better stations

    • More than £150million has been spent improving stations across the National Rail network. The National Stations Improvement Programme has successfully delivered improvements that passengers really notice – new information displays, new waiting shelters and refurbished booking offices.
    • The Government and rail industry is investing more than £25million in schemes to improve cycle-rail facilities, which will take the total number of cycle spaces to almost 70,000 by 2015 and see more than 30 cycle hubs established.
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