ROGS post-implementation review

ROGS post-implementation review

The Office of Rail and Road (ORR) and the Department for Transport (DfT) launched a stakeholder survey on the 23 November 2020 to gather information on how ROGS is working as part of the second post-implementation review of the regulations.

The responses and experiences gathered from this survey will also be used by DfT to draw any conclusions or recommendations about how ROGS could be changed in the future.

Find out more about the online workshop on 8 January 2021.

Useful links


Online workshop 8 January 2021

RDG, RIA, and RSSB would like to invite you to join an online workshop/webinar on the topic of the ROGS post-implementation review.

This is the first in a sequence of cross-industry webinars where RDG, RIA and RSSB are working together to support the industry during 2021. Future events will cover post-Brexit standards and legislative framework which will be led by RSSB during February 2021, followed by another session on the review of the interoperability regulations led by the RIA during March 2021. Specific dates for these later events will be provided by the lead organisations in due course.

It is evident that there are numerous views, opinions, interpretations, and misunderstandings about ROGS, it’s role, requirements, and different party’s responsibilities. The aim of this workshop/webinar is to ensure that parties who may be responding to the consultation can do so fully informed and with a consistent understanding.

You will hear from a range of presenters giving different perspectives from across the industry, details of which will follow. The presentations will be followed by a question and answer session with the speakers.

The workshop/webinar will take place on Friday 8 January 2021 from 10:00 to 12:00.

If you would like to participate in the workshop/webinar then please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 11:00am on Tuesday 5 January 2021 to confirm your attendance.

We can then use your confirmation email to send you an MS Teams invite for the session and it will give us an idea on the number of attendees. A full agenda will follow in advance of the workshop.


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RARS2 (Rail Availability & Reservation Service)

RARS2 Programme - Rail Availability & Reservation Service
RARS2 (Rail Availability & Reservation Service)


RARS2 is a modern rail availability and reservation platform which will not only replace the National Reservations System (NRS), but also deliver a major step change for the GB rail industry through the improved functionality it offers.

The RARS2 Programme is being led by the Rail Delivery Group and aims to ensure a smooth transition from NRS onto RARS2. You can sign up to our RARS2 Monthly Update to get regular news and information on all elements of the RARS2 Programme direct to your inbox.

Latest News

Below is a list of all the train operating companies now live with the Rail Availability & Reservation Service (RARS2) platform. The first RARS2 travel date is listed next to each train operating company. Bookings before this date will appear in the National Reservations System (NRS).

Avanti West Coast – 23rd November 2020

Caledonian Sleeper – 28th March 2021

Chiltern Railways – 13th December 2020

CrossCountry – 8th February 2021

East Midlands Railway – 18th January 2021

Grand Central – 14th December 2020

Great Western Railways – 13th December 2020

Greater Anglia – 8th February 2021

Heathrow Express – 8th February 2021

LNER – 23rd November 2020

Northern Rail – 13th December 2020

ScotRail – 8th February 2021

South Western Railway – 13th December 2020

Southeastern – 5th October 2020

Southern – 8th February 2021

TransPennine Express – 13th December 2020

Transport for Wales – 9th November 2020 

West Midlands Trains – 14th December 2020

Stakeholder Links

If you are a RARS2 stakeholder, please click the links below which will take you to restricted pages containing updates and materials which relate to the RARS2 Programme. If you require access to these pages, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your name and organisation.

RDG Learning Management System RARS2 Microsite RARS2 Information Portal for TIS & TPRs

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B2B services

B2B services

Issuing tickets for travel

If you provide a service on behalf of RDG, or want to, you may find this section useful.

Selling and issuing tickets for travel

If you sell train tickets to business or the public (or want to), training and support is available. Information relating to rail retailing licences can be found on the Retail Agents Online website.

If you are a business that travels a lot by rail, you may be interested in the rail warrant account service.

Accreditation and settlement

The Rail Settlement Plan is the process by which monies paid for train tickets is redistributed to the train operators who provided that service. Find out more about:

Using rail industry data

We allow access to rail data to enable people to provide travel information to customers in a variety of ways, including through websites, via mobile phone apps and at stations through accredited ticket issuing systems. Find out more about our data services.

Marketing National Rail services

We have a set of branding guidelines that outline how the National Rail brand images and logos can be used.

Standard terms and conditions

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Our services


This section describes the services that we provide for the public and for businesses

Our services

Learn more about the services we provide; please click on the relevant Discover more boxes below.

RDG is not responsible for the content or appearance of any linked site and cannot be held liable for information posted onto any other site.

Discover more

  • Rail industry data

    For people interested in the detail of rail data sources

  • About my journey

    For people who travel by train or want to know more about the services available

  • B2B services

    For partners who work with (or want to work with) RDG

  • About my rail fare

    Answers to some commonly asked questions about rail fares

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