Jacqueline Starr, Managing Director of Customer Experience at the Rail Delivery Group, which represents Network Rail and train operators, said:
Better information for rail customers during disruption to services is on track after a contest to create hi-tech improvements.
With 2016 train ticket prices published today, rail industry leaders have confirmed that fares will rise on average by 1.1 per cent next year, the smallest annual increase for six years.
Thousands of new train carriages worth £9.3billion will be carrying passengers on faster, more comfortable and more reliable journeys by the end of the decade, Paul Plummer, Chief Executive of the Rail Delivery Group (RDG) told a rail industry conference in Derby today (27 November).
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