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Punctuality on the national rail network

Together, Britain’s rail companies are adopting the most transparent measure for train punctuality of any railway in Europe as part of our drive to improve services for passengers for the long-term. You can read our announcement about this on our website.

We are reporting the proportion of trains arriving to the minute rather than the current official measure, known as the public performance measure (PPM), where short and long distance trains are considered ‘on time’ if they are five or 10 minutes after schedule respectively. Train punctuality is also planned to be measured at every station on the timetable (known as a station stop) as opposed to current measure of the final destination only. At present, current technology allows us to measure punctuality to the minute for 80% of all station stops and we are working to increase this.

The figures below illustrate this new measure using the most recent data – how punctually trains are reaching stations, from ‘early’ through to ‘30 minutes after’ the timetable.

More detailed data, including historic figures, can be found on the ORR website.

You can find out more about the industry's current official measure of punctuality on the Network Rail website.

Last Four Weeks

Journeys Made (approx)
130 Million
Passenger Trains
565,115
Miles Covered
24 Million

Train Arrival Times

Last Four Weeks

20 Aug to 16 Sep 2017

Current official measure

89.3% of trains met the current measure of punctuality (PPM) where short and long distance trains arrived within five and ten minutes of their timetabled arrival at their final destination.

New industry measure

[Hovering over each bar displays the data for the same period in the year before]


Last 12 Months

21-Aug-2016 to 16-Sep-2017

Current official measure

88.4% of trains met the current measure of punctuality (PPM) where short and long distance trains arrived within five and ten minutes of their timetabled arrival at their final destination.

New industry measure

[Hovering over each bar displays the data for the same period in the year before]


Average Passenger Delay

In the four week between 20 Aug to 16 Sep 2017, the average delay to passenger rail journeys in Britain was 2.54 minutes.

Train Operators’ Performance

Please use these links to find out about the performance of individual train operators.

Arriva Trains Wales
C2c
Caledonian Sleeper
Chiltern Railways
CrossCountry
East Midlands Trains
Eurostar
Gatwick Express
Grand Central
Great Northern
Great Western Railway
Greater Anglia
Heathrow Express
First Hull Trains
London Midland
London Overground
Merseyrail
Northern
ScotRail
Southeastern
Southern
South Western Railway
TFL Rail
Thameslink
TransPennine Express
Virgin Trains
Virgin East Coast
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