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A reformed railway with customers at its heart

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  • 28 minutes 34 seconds

  • May 6, 2021

Rail Delivery Group’s Andy Bagnall, Director General and Jacqueline Starr, CEO discuss how rail can thrive in this changed world if we keep customers at the heart of industry decision making. As the country recovers from the pandemic how can the railway adapt to attract people back on track to help boost the economy, revive our high streets and avoid the environmental risk of a car led recovery. 

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