Big Conversations podcast

RDG's six-part podcast series that asks the question: how can we reconnect Britain?

What are the big themes around how Britain will build back post pandemic, and how can rail and other sectors adapt and thrive in this changed world? Those are the questions Rail Delivery Group - the organisation that brings together the companies that run Britain’s railway - is exploring in its 2021 Big Conversations podcast series.

Customer of the future

1 April 2021

RDG speaks to the CEO of the Institute of Customer Service, Jo Causon, about what the customer of the future looks like, how the pandemic has shaped their needs and what industry can do to in order to meet these demands.

What’s next for our high streets?

8 April 2021

RDG speaks to the Centre for Cities and the British Retail Consortium about what trends we've seen accelerated by the pandemic, and what new considerations our high streets and city centres will have to take into account as we emerge from lockdown.

The future world of work

15 April 2021

RDG speaks to futurist and founder of unWork, Philip Ross, about emerging trends in the workplace and how the impact of the pandemic will affect the way we will live, work and travel in the future.

Driving a green recovery

22 April 2021

RDG speaks to ARUP's Global Transport Lead and London's former Deputy Mayor for Transport Isabel Dedring about how we can ensure that sustainability and the environment are at the heart of Britain's recovery in 2021 and beyond.

Social capital

29 April 2021

RDG speaks to the CBI and Community Rail Network about the human side of the pandemic and its effect on Britain's recovery. Has the pandemic and its safety measures such as masks, stay at home orders and social distancing seen a decrease or an increase in care and responsibility towards each other in these trying times? The answer may surprise you.

A reformed railway with customers at its heart

6 May 2021

RDG’s Andy Bagnall, Director General and Jacqueline Starr, CEO discuss how rail can thrive in this changed world if we keep customers at the heart of industry decision making. As the country recovers from the pandemic how can the railway adapt to attract people back on track to help boost the economy, revive our high streets and avoid the environmental risk of a car led recovery.

Our Members

  • Avanti West Coast logo
  • c2c logo
  • Caledonian sleeper logo
  • Chiltern railways logo
  • crosscountry logo
  • EMR logo
  • Elizabeth line logo
  • Eurostar logo
  • Gatwick Express logo
  • Grand Central logo
  • Greater Anglia logo
  • Great Northern logo
  • GWR logo
  • Heathrow Express logo
  • Hull Trains logo
  • LNER logo
  • LNR logo
  • London overground logo
  • Merseyrail logo
  • Northern logo
  • ScotRail logo
  • Southeastern logo
  • Southern logo
  • SWR logo
  • TPE logo
  • TfW logo
  • WMR logo
  • lumo logo


Rail Delivery Group

Rail Delivery Group Ltd
​First Floor North,
​1 Puddle Dock,

  • 020 7841 8000

Copyright © 2020 Rail Delivery Group
About this Website