20 Point Plan Guide - Rail Delivery Group Running trains on time has been our customers’ top priority, whether they are commuter or leisure travellers or businesses that send freight by rail. Meeting this need is of utmost importance for all of us in the rail industry, as running trains on time has a direct impact on customer satisfaction. It is important, for the industry - as well as its stakeholders – to strive for a punctual, reliable and safe service.

The 20 Point Plan is the practitioner-created guide to help businesses deliver improvements in their rolling stock performance through willingly sharing hard-earned knowledge and good practices. The continued evolution of the plan is a visible demonstration of the will that different businesses have in collaborating to meet the challenge of providing reliable, punctual journeys for customers.

 

]]> https://www.raildeliverygroup.com/staging/publications/acop/20-point-plan-guide-issue-15.html Wed, 24 Feb 2021 16:16:29 +0000 en-GB hourly 1 20 Point Plan Concise Version https://www.raildeliverygroup.com/staging/publications/acop/20-point-plan-guide-issue-15/12785-20-point-plan-concise-version.html 20 Point Plan Concise Version https://www.raildeliverygroup.com/staging/publications/acop/20-point-plan-guide-issue-15/12785-20-point-plan-concise-version.html (Anonymous) 20 Point Plan Guide Wed, 24 Feb 2021 16:16:29 +0000 Fleet Management Good Practice Guide https://www.raildeliverygroup.com/staging/publications/acop/20-point-plan-guide-issue-15/12748-20-point-plan.html Fleet Management Good Practice Guide https://www.raildeliverygroup.com/staging/publications/acop/20-point-plan-guide-issue-15/12748-20-point-plan.html (Anonymous) 20 Point Plan Guide Tue, 23 Feb 2021 11:49:24 +0000