A more secure railway

  • We know you want to feel safe when you travel by train. That’s why more than £14.5million has been invested in more than 33,000 cameras covering stations and trains around the country. Around 1,000 stations are now accredited under the government’s Secure Stations Scheme.
  • Train companies have also given more than £2billion in funding to the British Transport Police over the last ten years.

Cutting delays and congestion

  • A major bottleneck for passenger and freight services on the East Coast Main Line has been removed with the completion of the £47 million Hitchin flyover. That means fewer delays as a result of congestion and more services.
  • 1.4bn punctual journeys are made a year – up 600m compared to 1997-8.

Better passenger information

  • Millions of pounds have been spent by National Rail Enquiries, train companies and Network Rail to provide better passenger information at stations, online and over the telephone.
  • This includes around £10million spent by National Rail Enquiries since 2010 to improve its systems and to roll out information across social media.

Better stations

  • 2013 saw the completion of a £550million, six-year renovation and rebuilding programme for King's Cross station. This tripled the size of the station concourse, extended the range of retail outlets, and opened up a new public square in front of the building, making King's Cross a 'destination station' in its own right.

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