* - Mandatory Field
Damaged - For damaged cards a clear colour image of the card (front and back) must be attached.
Please check our guide on replacement passes to ensure you are selecting the correct product.
You must make payment by logging into your RST Online account. You will need to click on ‘Your Account’ and go to the ‘Ad-Hoc Payments’ section on the lefthand side. If you don’t have an account, we will email you details of how to create one. We will confirm when you are able to make the payment and then once payment has been received your card(s) will be issued and a confirmation email will be sent out.
Signed by Employee:
Date:
Form - Lost and Damaged XX35 - This form is not valid for use after 31/03/2024
Once completed save the form with a filename of “YourLastname_Your Firstname_XX35_ddmmyyyy” – where ddmmyyyy is the date that you send the form to RST). Then submit via email to rst@raildeliverygroup.com or your normal rail staff travel facilities contact point