The regulator of Britain’s railway has published new figures today that show private sector investment in rail has increased to £1.3 billion, the highest it has been in the last decade.
Responding to today's announcement about government plans to introduce one click compensation, Jacqueline Starr, managing director for customer experience for the Rail Delivery Group, which represents the railway industry, said:
Smartphone app, currently being trialled by four train companies, will be rolled out across Britain to revolutionise passenger assistance, making it easier for customers to book help at stations and get a more consistent and reliable service
Paul Plummer, CEO of the Rail Delivery Group, who represent the rail industry, said:
- RDG response to the Transport Select Committee report on the Intercity East Coast franchise
- Nearly 20,000 people respond to fares consultation
- Multi-million pound boost to South West economy proves rail tourists do like to be beside the seaside
- RDG responds to RPI figure which will set regulated rail fares for 2019