• First rail ombudsman appointed

    First rail ombudsman appointed

    Rail industry appoints independent Ombudsman to to improve complaints procedure for customers

    Learn more

  • Fares consultation

    Fares consultation

    Public consultation to find out what people want for an easier fares and ticketing system

    Learn more

  • Rail Safety Week 2-8 July 2018

    Rail Safety Week 2-8 July 2018

    Find out how Britain’s rail companies, our people and the entire industry are working together to keep Britain’s railway one of the safest major railways in the world

    Learn more

  • First rail ombudsman appointed First rail ombudsman appointed
  • Fares consultation Fares consultation
  • Rail Safety Week 2-8 July 2018 Rail Safety Week 2-8 July 2018

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Cutting delays and congestion

    • A major bottleneck for passenger and freight services on the East Coast Main Line has been removed with the completion of the £47 million Hitchin flyover. That means fewer delays as a result of congestion and more services.
    • 1.4bn punctual journeys are made a year – up 600m compared to 1997-8.
A- A A+