Our purpose is to create a simpler, better railway for everyone in Britain.

Who we are

We are the Rail Delivery Group, a membership organisation that works on behalf of the rail industry to create a simpler, better railway for our customers. Our members are the train operating companies that make up the rail industry across Britain.

Latest Activity

Customer Focused Stations

Train operators ran public and employee consultations throughout the Summer, facilitated by Transport Focus and London TravelWatch, on proposed changes to bring station staff closer to customers.

  • SISJ

    Smarter Information Smarter Journeys

    The Smarter Information, Smarter Journeys (SISJ) programme is the industry catalyst for delivering better and simpler customer information to our people and our customers on Great Britain's Railways.  The aim is to provide customers with all the information they want, when and how they want it.

  • GTP

    Green Travel Pledge

    We are currently developing a new rail carbon calculator which will provide detailed, accurate and reliable data on the carbon emissions of rail journeys at the point of sale. This new tool will allow businesses and business travellers the ability to easily demonstrate the green credentials of switching to rail travel from less environmentally-friendly alternatives such as car and plane travel.

See what's happening right now.

Our Members

  • Avanti West Coast logo
  • c2c logo
  • Caledonian sleeper logo
  • Chiltern railways logo
  • crosscountry logo
  • EMR logo
  • Elizabeth line logo
  • Eurostar logo
  • Gatwick Express logo
  • Grand Central logo
  • Greater Anglia logo
  • Great Northern logo
  • GWR logo
  • Heathrow Express logo
  • Hull Trains logo
  • LNER logo
  • LNR logo
  • London overground logo
  • Merseyrail logo
  • Northern logo
  • ScotRail logo
  • Southeastern logo
  • Southern logo
  • SWR logo
  • TPE logo
  • TfW logo
  • WMR logo
  • lumo logo


Rail Delivery Group

Rail Delivery Group Ltd
​First Floor North,
​1 Puddle Dock,

  • 020 7841 8000

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