What is accreditation?
Accreditation is the process by which Rail Settlement Plan (RSP) ensures that various Ticket Issuing Systems (TIS) used to sell and issue National Rail tickets for travel on UK passenger train services are able to:
- produce tickets that conform to industry standard specifications (RSP Standards), so that they can be accepted by all train companies (TOCs) and thus support interoperability across all TOCs in line with the Ticketing & Settlement Agreement (TSA);
- generate the associated ticket transaction data ensuring it conforms to the relevant RSP Standard and is therefore acceptable to the centralized RSP settlement systems, in order to ensure accuracy and probity of settlement;
- generate data which interfaces appropriately with other RSP systems and allows for interoperable functionality between TIS for seat reservations, Ticket on Departure (ToD) and other systems;
- maintain RSP Standards of security and integrity in relation to RSP systems;
- assure TOCs that their TIS comply with the terms of the TSA, and assure third party retailers that their TIS comply with the terms of their retailing licence;
- ensure that the TIS uses RSP standard data feeds in their retailing processes to meet consistency and impartial retailing requirements; and
- support disaster recovery/business continuity and recovery from system fault conditions, error handling and preserve an audit trail.
Read more about the accreditation process in the RSP TIS Accreditation Guide.
Accredited Ticket Issuing Systems
Conditions of Approval are issued by RSP following the successful accreditation of a Ticket Issuing System (TIS). This document covers areas such as:
- the environment for which the accreditation has been granted, for example, ticket office use, self service use, call centre use or online use;
- the scope of the accreditation and which features are in scope; and
- the certificate of accreditation which carries an expiry date.
Here are links to the various versions of ticket issuing systems operating in the live national rail environment, as well as those currently operating in pilot. For more information on these systems, please contact the relevant ticket machine supplier.
- Accredited Station & Mobile Ticket Issuing Systems
- Accredited Self Service Station Ticket Issuing Systems (updated 13/05/15)
- Accredited Online Ticket Issuing Systems (updated 10/08/15)
Contract and day rates
There are two ways of accessing and paying for RSP accreditation services:
- RSP Accreditation Contract - The TIS Supplier enters into an RSP accreditation contract which offers agreed levels of coverage at a contract rate which is equivalent to less than £1000 per day during the term of the agreement. This allows both the TIS Supplier and RSP to effectively and efficiently plan accreditations in terms of resources and budgets over the course of a financial year.
- Non Contractual Accreditation - The TIS Supplier requests accreditation and submits their proposal. RSP estimates the time required to undertake the accreditation based on the proposal received and then offers an accreditation slot at a rate of £1000 per day. TIS Suppliers using this arrangement should consider making their proposal to RSP at least 3 months in advance of the date on which they would like the accreditation to commence as it is a 'first come first served' non contractual service.