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17
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QA Technical Analyst - 12m FTC
London, England, United Kingdom
17
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VIAWG SME Lead - 18m FTC
London, England, United Kingdom
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What we do
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Guide To Retailing
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Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
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Media
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Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Staff Travel Restrictions for Summer 2026
09 April 2026
The staff travel restrictions for Summer 2026 valid from 17 May to 12 December are now available on the RST Staff Travel Restrictions page. These re…
31
Mar
Changes to buying tickets on SNCB trains in Belgium
From 1 July 2026 it will no longer be possible to purchase any tickets, including FIP discounted tickets, on board any…
20
Mar
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
17
Mar
Lumo West Coast services
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London…
View all news
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Staff Travel guides for holders of the Rail Staff Leisure Card
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Staff Travel guides for holders of the RST Online Leisure Card
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Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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Rail Staff Travel
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
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Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
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- - Cycle-Rail Awards
- - Station travel plans
- Consultation responses
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- - Submissions to the Williams Review
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- - - WebFormConfPages
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Documents
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Date
pdf
Charges and incentives user guide
( pdf, 441 KB )
(1202 downloads)
09th Jul 2014
pdf
ATOC approved code of practice: Passenger information during disruption (2nd edition)
( pdf, 792 KB )
(8076 downloads)
13th Jul 2014
pdf
Railnews RDG supplement (September 2014)
( pdf, 1.74 MB )
(1305 downloads)
03rd Sep 2014
pdf
Mystery shopping survey results 2013
( pdf, 1.07 MB )
(1243 downloads)
24th Oct 2014
pdf
The way ahead
( pdf, 860 KB )
(1508 downloads)
29th Oct 2014
pdf
Railroad to recovery (House Magazine article)
( pdf, 3.32 MB )
(1214 downloads)
10th Nov 2014
pdf
RDG vision for the charges and incentives regime in the long run
( pdf, 302 KB )
(1267 downloads)
02nd Dec 2014
pdf
Railnews RDG supplement (December 2014)
( pdf, 1.04 MB )
(1252 downloads)
03rd Dec 2014
pdf
ORR structure of charges review
( pdf, 103 KB )
(1194 downloads)
05th Dec 2014
pdf
Anti-trust compliance statement
( pdf, 256 KB )
(1118 downloads)
19th Jan 2015
pdf
Planning and timing of engineering work review: terms of reference
( pdf, 90 KB )
(1245 downloads)
21st Jan 2015
pdf
Freight Britain: continuity and certainty for rail freight
( pdf, 3.37 MB )
(1357 downloads)
02nd Feb 2015
pdf
Britain's future, Britain's railway
( pdf, 782 KB )
(1670 downloads)
06th Feb 2015
pdf
Britain's future, Britain's railway: regional pull-out
( pdf, 122 KB )
(1260 downloads)
06th Feb 2015
pdf
RDG response to the ORR review of charges letter
( pdf, 318 KB )
(1155 downloads)
16th Feb 2015
pdf
RDG response to ORR's structure of charges review
( pdf, 318 KB )
(1134 downloads)
16th Feb 2015
pdf
George Bradshaw Address 2015
( pdf, 148 KB )
(1238 downloads)
24th Feb 2015
pdf
Long term passenger rolling stock strategy for the rail industry (3rd edition)
( pdf, 1.03 MB )
(2930 downloads)
03rd Mar 2015
pdf
Railnews RDG supplement (March 2015)
( pdf, 1.06 MB )
(1310 downloads)
04th Mar 2015
pdf
A code of practice on retail information for rail tickets and services
( pdf, 841 KB )
(1400 downloads)
25th Mar 2015
pdf
London 'Turn Up & Go' leaflet
( pdf, 692 KB )
(1187 downloads)
11th May 2015
pdf
Review of Charges Phase 2b: Assessment of the current charges and incentives regime
( pdf, 1.08 MB )
(1479 downloads)
11th May 2015
pdf
Review of Charges Phase 2a: Current and potential alternative states of the world
( pdf, 481 KB )
(1267 downloads)
11th May 2015
pdf
Planning and timing of engineering works on the GB rail network (Valk review)
( pdf, 880 KB )
(2240 downloads)
31st May 2015
pdf
On track for 2020? The future of accessible rail travel
( pdf, 832 KB )
(1638 downloads)
01st Jun 2015
pdf
Railnews RDG supplement (July 2015)
( pdf, 1.47 MB )
(1216 downloads)
05th Jul 2015
pdf
An external view of trust
( pdf, 1.17 MB )
(1276 downloads)
23rd Jul 2015
pdf
Realising the benefits of a transparent industry
( pdf, 1.15 MB )
(1425 downloads)
23rd Jul 2015
pdf
Building passenger trust
( pdf, 1.39 MB )
(1324 downloads)
23rd Jul 2015
pdf
Rica Passenger Assist longitudinal study: Year 1 report
( pdf, 290 KB )
(1406 downloads)
24th Jul 2015
pdf
Network Rail leading Europe: challenging assumptions about our relative performance
( pdf, 1.15 MB )
(1294 downloads)
06th Aug 2015
pdf
How have Britain's railways transformed?
( pdf, 178 KB )
(1176 downloads)
12th Aug 2015
pdf
Rail industry dataset 2015: RDG report using data collated by KPMG
( pdf, 981 KB )
(1823 downloads)
14th Sep 2015
pdf
The contribution of rail to the UK economy 2015: RDG report using data collated by Oxera
( pdf, 1.73 MB )
(1290 downloads)
19th Sep 2015
pdf
Mystery shopping survey results 2014
( pdf, 648 KB )
(1575 downloads)
23rd Sep 2015
pdf
Vision for stations
( pdf, 9.80 MB )
(1463 downloads)
20th Oct 2015
pdf
National Rail and Underground Closed Circuit Television (CCTV) guidance v.4
( pdf, 682 KB )
(11483 downloads)
30th Oct 2015
pdf
2015-02-03_rdg_industry_day_summary.pdf
( pdf, 242 KB )
(1206 downloads)
30th Oct 2015
pdf
Cycle-rail station parking prediction tool
( xlsx, 6.11 MB )
(1200 downloads)
30th Oct 2015
pdf
RDG annual report 2015
( pdf, 1.52 MB )
(2845 downloads)
02nd Nov 2015
pdf
Review of Charges: initial options assessment report
( pdf, 1.24 MB )
(1774 downloads)
13th Nov 2015
pdf
Review of Charges: detailed options assessment report
( pdf, 1.40 MB )
(1475 downloads)
13th Nov 2015
pdf
Review of factors impacting the form and/or the effectiveness of charges and incentives
( pdf, 1.21 MB )
(1382 downloads)
24th Nov 2015
pdf
Station charges: final report
( pdf, 789 KB )
(2378 downloads)
26th Nov 2015
pdf
Review of Charges: summary report
( pdf, 904 KB )
(1386 downloads)
26th Nov 2015
pdf
George Bradshaw Address 2016
( pdf, 150 KB )
(1196 downloads)
26th Feb 2016
pdf
What is the economic contribution of rail in Scotland? A report for Transport Scotland and RDG by Oxera
( pdf, 701 KB )
(1428 downloads)
15th Mar 2016
pdf
Long term passenger rolling stock strategy for the rail industry (4th edition)
( pdf, 5.33 MB )
(2283 downloads)
21st Mar 2016
pdf
Cycle-rail toolkit 2
( pdf, 3.99 MB )
(4611 downloads)
13th Apr 2016
pdf
PIDD-29 Wave 1 research findings (December 2015 - February 2016)
( pdf, 718 KB )
(1382 downloads)
19th May 2016
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