Updated - 19 September 2018

Status Pass Renewals

The current Gold, Silver and Blue Status Passes expire on 31 December 2018. RST is preparing for the Status Pass renewal and these passes will be issued automatically and posted out in early December 2018.

If you wish to update your photo on your new status pass, please upload one by 1 November 2018 via the Photo Upload page.

19 September 2018

International Reduced Rate Card (FIP Card) Renewals

The current FIP Card is dated 2017/2018 and is valid for use until 31 January 2019. The next issue of FIP Cards will be dated for 2019/2020. RST are preparing for the FIP Card renewal and these cards will be issued automatically and posted out in early December 2018.

19 September 2018

FIP coupons and the International Reduced Rate Card after Brexit

Rail Staff Travel is a member of FIP, an association within the UIC (International Union of Railways). This membership of FIP enables RST to issue FIP facilities (FIP coupons and the International Reduced Rate Card) on a reciprocal basis with the other FIP association members.

The RST membership of FIP is entirely unconnected to the United Kingdom's membership of the European Union. The FIP facilities currently enjoyed by active and retired staff, partners and dependants will continue after Brexit when the United Kingdom is no longer a member state of the European Union.

18 September 2018

International Coupons - Online Applications Accepted with 14 days' notice

The trial of accepting applications for International Coupons submitted electronically using the online forms on the website with 14 days' notice has been successful.

Applications for International Coupons using the online forms on this website are now accepted with 14 days' notice.

Applications for International Coupons using forms delivered to RST by post or e-mail still have a 21 day notice period requirement.

18 September 2018

RST Forms

All of our forms have recently been updated.  Please always use the latest forms from the link on this page.

Heathrow Connect

You can now use your rail staff travel facilities (Staff Travel Card, TOC Privilege Card, Status Pass, TfL Privilege Oyster and Oyster Status Pass) on the whole of the former Heathrow Connect route between Paddington and Heathrow is operated by TfL Rail.

There is no change to the usage of Heathrow Express.

20 May 2018

Two Additional Leisure Railways

Rail Staff Travel are pleased to announce that agreement has been reached with Helston Railway and Avon Valley Railway that all rail staff travel facilities holders of a Staff Travel Card or a TOC Privilege Card can enjoy a 75% discount on all standard class, single and return, adult and child fares throughout the year.  Additional details are in the documents:

Summer Travel Restrictions 2018

The latest Summer Travel Restrictions booklet (valid from 20 May 2018) is now available on our Where Can I Go and Restrictions page.

Booking FIP Travel through International Rail

With effect from 1 April 2018, Rail Staff Travel (RST) will no longer be able to subsidise FIP travel to the extent it has previously. We currently do this by retaining the services of one specific agency, which does not charge a booking fee to eligible staff – we pick this up on your behalf.

Currently this is International Rail Limited (IRL). However, they have confirmed that in future, as a result of continued reductions in commissions from the European rail companies, they too will need to charge a modest booking fee to Rail Staff Travel customers. This will be £10 per booking, which is still considerably below what other agencies charge, so there is still a significant subsidy in place.

You are of course always free to use whichever agency best suits your travel needs and preferences.

International Rail continues to offer the widest range of international travel options across the market.

FIP travel is non-contractual and is based on a reciprocal exchange between European rail carriers. RST is not obliged to provide a booking service, nor to pay on behalf of staff any fees associated with this service.

Gold and Silver Status Passes - Northern Update

Both the Gold Status Pass and Silver Status Pass have been issued as SmartCards are expected to operate the gates at Smart-enabled stations.

As the roll-out of Smart-enabled gates across the national network continues, but specifically in the London and South East area, additional stations will be enabled that will allow holders to operate the gates using their Status Pass. The current situation is that the majority of London in-boundary TOC stations should be Smart-enabled allowing the Status Passes to operate. In addition, gates at outboundary stations on Greater Anglia, c2c, Southeastern, South Western Railway and some Northern stations will operate with further TOCs being enabled over the next few months.

The Northern stations now accepting Status Passes are: Barrow-in-Furness, Bolton, Bradford Forster Square, Glossop, Harrogate, Hartlepool, Liverpool Lime St, St Helens Central, Salford Central, Salford Crescent, Skipton, Warrington Central and Wigan Wallgate.

A definitive list of stations that are Smart-enabled is not currently available as this list changes frequently.

Please remember that you can still use your Status Pass as a "Show and Go" Pass at all valid locations that are not currently Smart-enabled.

Additional Information

If you cannot find what you want, our Customer Service Officers are available to provide you with additional information and advice about all aspects of your staff travel.

RST Contact Details

From the UK, call us free on: 0800 652 1700
Phone lines are open from 9am to 4.30pm each weekday (excl Bank Holidays)
Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
Write to us at: Rail Staff Travel, PO Box 72071, London EC1P 1JD
From outside the UK, call us on: +44 20 7841 8000 and ask for Rail Staff Travel
Unfortunately, we cannot offer a "face-to-face" service for personal callers.
However, in the case of genuine emergency (e.g. travelling to a close family member's funeral), we will do our best to help. Owing to building security requirements, you will need to phone in advance rather than just arriving at our offices without notice.
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