Employers should notify RST of changes using Employer Spreadsheets.
Forms marked as "Online" can be submitted immediately through your browser (How To - Submit Online). This is the preferred method and the most secure way for you to submit information to us which may contain your personal details.
Otherwise forms can be emailed to us (How To - Send by Email). When submitting by email do not use your NI Number in naming the form or on the email submitting the form. If a form does not exactly fit your circumstance, e.g. for widow(er)s, please fill in the form as much as you can and submit. If you require further assistance though, please contact us directly.
To avoid some of the more common issues when submitting forms follow our guide How To - Avoid Form Rejections. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted.
Note: As an Employee, you should already be in receipt of your own travel facilities before you use any of the forms on this page.
If you work for one of the following train operators, and are applying for travel facilities for a spouse, partner or child for the first time, please ensure that you also upload a current passport style photograph using our Photo Upload Page to prevent a delay in the issue of passes.
Please note the following before submitting any application:
The Travel Tips for Europe document on Where can I go contains more details of how to use these international travel benefits.
Important information for all International Travel facilities
The first name and last names on the International Travel Documents must match the names on your passports. If they do not match, you may be refused travel when abroad. So, if:
then you must not submit this form online. Please complete the form, attach it to an email and send it to RST confirming the passport names to be used for all family members.
Important information for International Free Coupons
Coupons are posted approximately 2 weeks before your outward date of travel. Once posted by RST, coupons cannot be replaced if they are lost or damaged, or if you are unable to use them.
If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below).
If you need to pay for any item by credit or debit card:
Due to a system upgrade the forms will be unavailable on Monday 15 March from 17.00 to 21.00 hrs. Please do not submit any forms during this time.
Issued on request only - please contact RST