• For a Spouse - you must attach a Marriage Certificate.
• For a Civil Partner - you must attach a Civil Partnership Certificate.
• For a Common Law Spouse or Partner - you must attach a completed and stamped Partner Declaration.
• Please submit documents as a JPG, JPEG or PDF file of less than 1Mb.

• For children that are adopted, fostered or subject to guardianship or residency order, you must attach the Adoption Certificate, Foster Order, Special Guardianship Order or Residency Order.
• For your own or your Spouse/Partner's child, you must attach a Full (long) Birth Certificate. A Full birth certificate is needed as the short version does not provide Parents' details which are needed to establish eligibility. Copies of the Full Birth Certificate can be obtained from the issuing authority.
  • In England and Wales - HM Gov website
  • In Scotland - National Records Scotland website
• For children aged 16 or over, you must also submit a Child Declaration.
• Please submit documents as a single JPG, JPEG or PDF file of less than 1Mb.

• For children aged 16 or over only
• Please check the eligibility code on the form and submit proof of eligibility (if required) as a JPG, JPEG or PDF file of less than 1Mb.

• For Common Law Spouse and Partner applications if you are not married or in a civil partnership
• This form must be sent with the Add Spouse or Partner form
• The form must be fully completed following the instructions on the rear.
• The form must also be signed and stamped by a solicitor

• Issued on request only - please contact RST
• Use to evidence that a Child dependant has no income or benefits
• Bank statements and letters from HMRC or DWP do not provide evidence of no income
• The form must also be signed and stamped by a solicitor

• Please apply at least 7 days in advance.
• Before you submit your form, please check that you are requesting a valid journey for which a ticket can be issued. You can do this using the National Rail Season Ticket Calculator
• RST will issue the appropriate facility, i.e. Residential Pass, Privilege Season Ticket authorisation form, or Reduced Rate Season Ticket authorisation form.
• Season Ticket Authorisation forms will be returned to you approx 7-10 days in advance.

• Please apply at least 7 days in advance.
• RST will issue the correct facilities, i.e. Dependant Season Ticket authorisation form.
• Season ticket authorisation forms will be returned to you approx 7-10 days in advance.

• Use this form to apply for a new FIP Card only.
• Use the forms below for International Coupons and Non-FIP travel.
• If you already hold an FIP Card, these will be automatically renewed by RST, so there is no need to re-apply.

• Use this form to apply for International Coupons when the Employee and Family members travelling
• Coupons will automatically be issued to Family members if they are eligible at the time of application
• FIP Cards will be issued to yourself and all eligible family members if you do not already hold them
• Coupons will be issued approximately 2 weeks before your indicated date of travel

• Use this form to apply for International Coupons ONLY when NO other Family members travelling
• An FIP Card will be issued if you do not already hold one
• Coupons will be issued approximately 2 weeks before your indicated date of travel

Use this form to apply for:

• Non-European Railways Letters of Introduction
• Non-FIP European Railways Letters of Introduction
• Amtrak Vouchers
• Irish Ferries - you must provide dates and sailing times

• The reason for the request must be documented on the form
• All applications must be counter-signed by an authorised representative of your employer

• For changes between UK addresses only.
• Changes to or from a non-UK addresses should be notified by email or post.

If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below).

• For use to verify data where requested by RST due to an issue with your address
• Please complete this form only when requested to do so by RST

• For changes of your personal email address, and/or
• Changes of your UK home or mobile phone numbers.

If you have changed address as well as your contact details, then please submit a Change of Address form (above) only

• Use to notify us of:
  • The death of an Employee, or
  • Employee permanently no longer able to travel due to illness, incapacity or other reason
• Please also return any unexpired Cards and Passes to us in the post for cancellation

• Use to notify us of:
  • The death of a Dependant, or
  • Dependant no longer entitled (eg. owing to divorce, separation, child starting work), or
  • Dependant permanently no longer able to travel due to illness, incapacity or other reason
• Please also return any unexpired Cards and Passes to us in the post for cancellation

• Use to notify us of:
  • Your change of name, or
  • Your change of passport name
• Please also return any unexpired Cards and Passes to us by “signed for” delivery for reissue

• Use to notify us of:
  • Your Dependant's change of name, or
  • Your Dependant's change of passport name
• Please also return any unexpired Cards and Passes to us by “signed for” delivery for reissue

• For use to verify data for newly Retired Safeguarded Employees
• Please complete this form only when requested to do so by RST following your retirement

• For lost, stolen, damaged or defaced Cards and Passes
• Replacements for stolen Cards and Passes must have a crime report from the police attached
• Do not include your payment card details on the form

• Only available to Safeguarded Staff (Active or Retired) and their eligible family members
• RST will automatically issue an approved form for the employee - eligible family members can be requested on the form
• If you already have a Priv Oyster Card there is no need to reapply for the discount each year - please take your current Staff Travel Card to a TfL station to have the discount renewed
• Dependant only applications should be made via email or post

• Only available to full-time Active Safeguarded Employees only
• Please apply at least 15 days in advance.

• Use by Retired/Redundant Safeguarded Employees that are required to provide annual proof of continued eligibility on the grounds of unemployment
• Copies of documentary evidence must be sent with the form.

• Only in exceptional circumstances - each request may require individual supporting documentation
• Please apply at least 10 days in advance.

• Only used for an application for a refund in respect of Staff Tickets (residential journeys only)
• Processing of refunds may take up to 6-8 weeks

• Issued on request only - please contact RST

• Issued on request only - please contact RST

• Application for Housekeepers of Employees
• Check all of the eligibility rules before applying
• The form must be fully completed following the instructions on the document
• The form must also be signed and stamped by a solicitor

• Please refer to Travel Tips for Europe for more information

• Please refer to Travel Tips for Europe for more information