• For a Spouse - you must attach a Marriage Certificate.
• For a Civil Partner - you must attach a Civil Partnership Certificate.
• For a Common Law Spouse or Partner - you must attach a completed and stamped Partner Declaration.
• Please submit documents as a JPG, JPEG or PDF file of less than 1Mb.

• For children that are adopted, fostered or subject to guardianship or residency order, you must attach the Adoption Certificate, Foster Order, Special Guardianship Order or Residency Order.
• For your own or your Spouse/Partner's child, you must attach a Full (long) Birth Certificate. A Full birth certificate is needed as the short version does not provide Parents' details which are needed to establish eligibility. Copies of the Full Birth Certificate can be obtained from the issuing authority.
  • In England and Wales - HM Gov website
  • In Scotland - National Records Scotland website
• For children aged 18 or over, you must also submit a Child Declaration.
• Please submit documents as a single JPG, JPEG or PDF file of less than 1Mb.

• For children aged 18 or over (may additionally be used for dependants age 16-17 at RST's discretion)
• Please check the eligibility code on the form and submit proof of eligibility (if required) as a JPG, JPEG or PDF file of less than 1Mb.

• For Common Law Spouse and Partner applications if you are not married or in a civil partnership. You must be co-habiting at the same address, and the declaration is required to prove this. (If you are not co-habiting at the same address, you do not meet the eligiility requirements).
• This form must be sent with the Add Spouse or Partner form
• The form must be fully completed following the instructions on the rear.
• The form must also be signed and stamped by a solicitor

• Issued on request only - please contact RST
• Use to evidence that a Child dependant has no income or benefits
• Bank statements and letters from HMRC or DWP do not provide evidence of no income
• The form must also be signed and stamped by a solicitor

• During the period of restricted travel due to Coronavirus we are processing applications within 3 business days. Please ensure that the start date on your season ticket gives us at least 7 business days for us to generate the authorisation.
• Before you submit your form, please check that you are requesting a valid journey for which a ticket can be issued. You can do this using the National Rail Season Ticket Calculator
• RST will issue the appropriate facility, i.e. Residential Pass, Privilege Season Ticket authorisation form, or Reduced Rate Season Ticket authorisation form within 3 business days.
• If you are sent a Season Ticket authorisation form, you must take this to a station booking office to purchase the ticket.
• For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. If the start date is another day, the ticket can only be purchased after noon on the previous day.
• For a renewal which has no break in continuity from an existing priv season ticket, you may purchase the renewal anytime up to seven days in advance.

• Please apply at least 7 days in advance.
• RST will issue the correct facilities, i.e. Dependant Season Ticket authorisation form.
• Season ticket authorisation forms will be returned to you approx 7-10 days in advance.
• If you are sent a Season Ticket authorisation form, you must take this to a station booking office to purchase the ticket.
• For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. If the start date is another day, the ticket can only be purchased after noon on the previous day.
• For a renewal which has no break in continuity from an existing priv season ticket, you may purchase the renewal anytime up to seven days in advance.

• Use this form to apply for a new FIP Card.
• If you already hold an FIP Card, these will be automatically renewed by RST, so there is no need to re-apply.

• Use this form to apply for International Coupons when both the Employee and Family members are travelling
• Coupons will be issued to Family members if they are eligible at the time of application
• FIP Cards will be issued to yourself and all eligible family members if you do not already hold them
• Coupons will be posted approximately 2 weeks before your indicated date of travel

• Use this form to apply for International Coupons ONLY when NO other Family members travelling
• An FIP Card will be issued if you do not already hold one
• Coupons will be posted approximately 2 weeks before your indicated date of travel

• A minimum of 6 weeks' notice is required for most non-FIP applications (some requests will require a longer notice period, e.g. 10 weeks) as some documents are issued by external organisations.
• Use this form to apply for:
  • Non-European Railways Letters of Introduction
  • Non-FIP European Railways Letters of Introduction
  • Amtrak Vouchers
  • Irish Ferries - you must provide dates and sailing times

• The reason for the request must be documented on the form
• All applications must be counter-signed by an authorised representative of your employer
• If your duty travel requirements on a specific carrier exceed the facility provided by one coupon, please contact RST before making your application on this form, as we may be able to provide alternative more flexible facilities.

• For changes between UK addresses only
• Changes to or from a non-UK addresses should be notified by email or post

If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below).

• For use to verify data where requested by RST due to an issue with your address
• Please complete this form only when requested to do so by RST

• Use to notify us of:
  • The death of an Employee, or;
  • Employee permanently no longer able to travel due to illness, incapacity or other reason
• Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing for cancellation

• Use to notify us of:
  • The death of a Dependant, or;
  • Dependant no longer entitled (eg. owing to divorce, separation, child starting work), or;
  • Dependant permanently no longer able to travel due to illness, incapacity or other reason
• Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing for cancellation

• Use to notify us of:
  • Your change of name, or;
  • Your change of passport name
• Please email a photo of the passes cut into 4 with the name and numbers clearly showing to enable reissue (passes needed for work or residential travel are excluded from this)

• Use to notify us of:
  • Your Dependant's change of name, or;
  • Your Dependant's change of passport name
• Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing to enable reissue

• Use this form to verify that Rail Staff Travel has the correct data for retired employees and their spouse/partner.
• Use this form to update your contact details such as phone number and e-mail address.
• We need this data so that we can contact you and verify your identify should we need to.
• If you are resident outside the UK, you may not be able to enter your phone number(s). If this is the case, please submit the form without your phone numbers.
• If you are unable to complete the form because you do not have a UK National Insurance (NI) number, please e-mail us for assistance.

• For a change of email address or phone number

If you have moved address please complete the Change of Address form (XX15)

• For lost, stolen, damaged or defaced Cards and Passes
• Replacements for stolen Cards and Passes must have a crime report from the police attached
• Do not include your payment card details on the form
• This form must be downloaded and submitted by e-mail or post once completed.

• Use this form for RST to issue you with approval to have the priv discount set on your Oyster Card.
• Only available to Safeguarded Staff (Active or Retired) and their eligible family members
• RST will automatically issue an approved form for the employee - eligible family members can be requested on the form. If the employee only needs the approval form for eligible family members, please complete the form as normal. RST will be aware if the employee only requires it for family members.
• If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed
• If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST
• Adding the priv discount does not affect any credit held on the Oyster card.
• A temporary arrangement was put in place in 2020 to allow the discount to be renewed after 30 June 2020 on presentation of both the old and new Staff Travel Cards. This arrangement has now ended
• Dependant only applications should be made via email or post

• NOT CURRENTLY AVAILABLE DUE TO TRAVEL RESTRICTIONS. APPLICATIONS SUBMITTED WILL BE REJECTED.
• Only available to full-time Active Safeguarded Employees
• Please apply at least 15 days in advance.

• For lost, stolen, damaged or defaced Cards and Passes
• Replacements for stolen Cards and Passes must have a crime report from the police attached
• Do not include your payment card details on the form
• This form must be downloaded and submitted by e-mail or post once completed.

• Use this form for RST to issue you with approval to have the priv discount set on your Oyster Card.
• Only available to Safeguarded Staff (Active or Retired) and their eligible family members
• RST will automatically issue an approved form for the employee - eligible family members can be requested on the form. If the employee only needs the approval form for eligible family members, please complete the form as normal. RST will be aware if the employee only requires it for family members.
• If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed
• If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST
• Adding the priv discount does not affect any credit held on the Oyster card.
• A temporary arrangement was put in place in 2020 to allow the discount to be renewed after 30 June 2020 on presentation of both the old and new Staff Travel Cards. This arrangement has now ended
• Dependant only applications should be made via email or post

• NOT CURRENTLY AVAILABLE DUE TO TRAVEL RESTRICTIONS. APPLICATIONS SUBMITTED WILL BE REJECTED.
• Only available to full-time Active Safeguarded Employees
• Please apply at least 15 days in advance.

• Use by Retired/Redundant Safeguarded Employees that are required to provide annual proof of continued eligibility on the grounds of unemployment.
• Copies of documentary evidence must be sent with the form.

• Only in exceptional circumstances - each request may require individual supporting documentation
• Please apply at least 10 days in advance

• Only used for an application for a refund in respect of Staff Tickets (residential journeys only)
• Processing of refunds may take up to 6-8 weeks

Issued on request only - please contact RST

Issued on request only - please contact RST

Due to a system upgrade the forms will be unavailable on Monday 15 March from 17.00 to 21.00 hrs. Please do not submit any forms during this time.

Issued on request only - please contact RST

• Application for Housekeepers of Employees
• Check all of the eligibility rules before applying
• The form must be fully completed following the instructions on the document
• The form must also be signed and stamped by a solicitor

Please refer to Travel Tips for Europe for more information

Please refer to Travel Tips for Europe for more information