Reservations
Booking and managing seats across the rail network
Reservations
We have made it easier and quicker to book a seat for your rail journey by replacing the railway’s reservation system.
The new Rail Availability & Reservation Service (RARS) provides real-time information on the availability of space on trains across Britain - allowing you to book a seat through train operators, retailers and travel agents.
Digital displays on board trains use the real-time information from RARS to show you where your booked seat is and where space is available.
The old reservation system would require days and weeks of work to set up trains for customers to book, now I can set up multiple services before breakfast in minutes.
How this benefits customers
Helping staff better help customers