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About us
Who we are
Our members
Meet the team
Working at RDG
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What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
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Train operating companies
The companies that operate passenger rail services
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The companies that fully or jointly own the passenger rail companies
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The companies that transport goods by rail
Track and infrastructure services
The companies that manages the rail track and signalling systems
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For related rail supply chain, government and European links
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Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
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Governance boards
Collaborative governance driving a better railway for everyone.
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RDG Vacancies
5
6
Dec
Policy and Planning Development Officer
London, England, United Kingdom
6
Dec
Senior Finance Business Partner - 12-month FTC Maternity Cover
London, England, United Kingdom
Working at RDG
Careers in rail
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The Railway Engineering Graduate Scheme for mechanical or electrical engineering.
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General enquiries
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info@raildeliverygroup.com
020 7841 8000
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Rail Staff Travel
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rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
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Rail Staff Travel home
Your 2025 allocation of FIP coupons
25 November 2025
Each calendar year, those with at least 12 months service who hold a Staff Travel Card (with endorsement NIL, 1, 2, 3, 6 or 8) or a Rail Staff Leisur…
10
Nov
RST Online Leisure Card renewal for 2025/26
(This news item only applies to Network Rail employees who hold an RST Online Leisure Card.) RST Online Leisure Cards…
10
Nov
Staff Travel Restrictions for Winter 2025-26
The staff travel restrictions for Winter 2025-26 are now available on the RST Staff Travel Restrictions page. These re…
07
Oct
Rail Staff Leisure Card renewal for 2025/26
This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). It does not apply to h…
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Add or declare a spouse, partner or child
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Update name, address, contact info or status
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Upload or update your photo
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
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Railway Pensions
csu@railpen.com
0800 012 1117
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European rail staff travel information
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Meet our executive team
About us
Meet the team
Executive
Jacqueline Starr
Executive Chair and CEO
Nicole Jennings
Chief Delivery Officer
Daniel Mann
Director of Industry Operations
Ola Ogun
Chief Financial Officer
Stewart Fox-Mills
Fares, Ticketing and Retail Director
Meet the team
Executive
Our boards
Governance
Meet the team
Executive
Our boards
Governance
