Strategic Boards

The RDG uses four Strategic Boards to make decisions:

  • Customer Board
  • Planning & Production Board
  • Rail Supply Group Council
  • Reform Board

These Boards bridge the gap between the RDG vision for the industry and how that vision is delivered by the industry. They were formed to give line of sight, alignment, and joining up of activities for all the groups charted to them. They also provide a point of escalation that can determine between competing priorities and, if needed, can give direction to their groups.

Customer Board

The role of the Customer Board is:

  • to determine the key priorities and set the strategy for transforming the customer experience of the railway, guided by the RDG vision for the industry;
  • to drive revenue by improving the customer experience of the industry;
  • to drive innovation that continuously improves the end-to-end experience for customers; and
  • to oversee work of other governance committees and working groups in delivering the strategy.

Planning & Production Board

The role of the Planning & Production Board is:

  • to ensure that priority issues associated with industry alignment and third party investment are being acted on by relevant groups;
  • to deliver on national performance, to ensure activities are fit for purpose and effectively support the aim of achieving the best possible performance trajectories at any given time;
  • to create a single cross-industry space where funded major programmes are brought together to help ensure delivery, including Digital Railway and other activities of national relevance relating to the franchising programme, delivery of new trains, depots and stabling facilities and significant infrastructure upgrades.
  • to ensure that the architecture in place is effective and adding value in the development of strategic plans on staff numbers, roles and skills, including work to build a national plan for addressing a range of productivity and diversity issues within the industry’s train driver management activities.

Rail Supply Group Council

The role of the Rail Supply Group Council is:

  • to maintain a clearer, independent voice for the rail supply chain within RDG;
  • to offer closer alignment and collaboration between train operators, Network Rail and their supply chains;
  • to streamline activities and avoid duplication, ensuring more efficient use of combined resources;
  • to continue to jointly sponsor groups relating to technology and skills;
  • to give government and stakeholders a ‘one-stop-shop’ for relations with the industry;
  • to give clearer focus on unique RSG activities around exports, imports and inward investment.

Reform Board

The role of the Reform Board is:

  • to provide senior level oversight on RDG’s work on contractual, regulatory and franchise issues, to:
    • ensure it reflects members’ strategic priorities;
    • improve communication to stakeholders and across portfolios;
    • ensure project groups are appropriate and effective.
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