Commercial Provisions

RDG publishes details of the current industry-wide commission arrangements for Travel Agents and Travel Management Companies (TA/TMCs), Third Party Retailers and Train Operating Companies (TOCs). These arrangements apply across all retailers and channels without exception and current rates and any proposed changes are submitted to the Department for Transport.

Click Rail Industry Commission Rates From 1ST APRIL 2025 to see the current commission structure and rates.

One of the key considerations is to deliver a remuneration structure which is both transparent and consistent across all retailers within each market sector.

Individual retailers and TOCs are free to agree bilateral arrangements for specific routes or types of business but these would be additional to the fixed industry-wide arrangements.

The current industry-wide arrangements were introduced in 2015/16 following extensive consultation between RDG, the TOCs and other stakeholders, including individual third party retailers and representatives of relevant trade bodies, including the BTA and Advantage.