What is Accreditation?

RDG’s TIS accreditation process certifies systems that sell or issue tickets to travel on the National Rail network including Ticket Office Machines, Ticket Vending Machines, On-Train Devices, Web-Based Systems and Apps.

The Accreditation mandate

RDG’s TIS accreditation process covers systems that sell or issue tickets to travel on the National Rail network including Ticket Office Machines, Ticket Vending Machines, On-Train Devices, Web-based Systems and Apps.

• It assures passengers are able to purchase valid interoperable tickets to travel, based on correct timetables, availability and correct fare
• It ensures accurate apportionment of revenue between TOCs
• It protects RDG systems such as NRS, LSM and PMS
• It supports suppliers of Ticket Issuing Systems when developing their systems to meet industry standards

What to come to us for

The team arranges accreditation of ticketing systems and clarifies technical details in the RDG Standards against which the Ticketing Systems are accredited. Only accredited Ticketing Systems have access to the RDG applications that support retailing of National Rail products. If your retail system is or plans to write data to ‘Lennon', reserve seats in the National Reservation System or place sales on the Live Sales Management application, you need to talk to us. We also ensure consistency in the presentation of data by the public facing systems and ensure the face of a ticket issued to travel is in accordance with standards, whatever method of fulfilment is used.

Process benefits

• It assures passengers are able to purchase an authority to travel on any train to any location, based on correct fares and availability
• It assures impartial, accurate apportionment of revenue between Train Operating Companies (TOCs)
• It supports existing retailers, those new to the industry and new technologies, ensuring industry standards are met and making sure standards keep pace with new technology.