Accreditation FAQs

If you have any further queries, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Why do Suppliers have to be accredited?

  • Accurate generation of transaction data;
  • The correct settlement of revenue between Train Operating Companies (TOCs);
  • That the risk of fraud is managed to an acceptable level;
  • That correct interavailable tickets are produced; and
  • That RSP systems are protected.

How do Suppliers submit a new application in ASSIST?

  • Click on the Rosette next to the magnifying glass against the current release, circled for ease of reference:rosette
  • This will allow the Supplier to make a new application.
  • The Supplier will need to write a Summary in the box provided and attach a Functional Specification against the new version.

What should be included in a Functional Specification?

  • Summary of the TIS
  • Architectural diagram of the TIS and how it interacts with RDG data/Lennon etc.
  • Ticket Types retailed
  • New Functionality
  • NRS Impact
  • JIRA fixes

What is the contact email for LSM general problems and queries?

  • The contact email is This email address is being protected from spambots. You need JavaScript enabled to view it.

What is the IP address for ALTS?

  • The IP addresses for ALTS are 52.213.57.236, 52.215.19.219. SFTP will use Port 22.

How do I request a Fares download?

  • Requests should be made to This email address is being protected from spambots. You need JavaScript enabled to view it.

What are the costs for the pilot?

  • Worldline monitored pilot charges (excl RDG effort)
    • Per WeekPilot of 4 weeksAdditional Weeks > 4
      Contract Customers£250.00£1000.00£250.00 per week
      Non-Contract Customers£750.00£3000.00£750.00 per week

A- A A+