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Solution Architect (ITSO / Mobile) - 18M FTC
London, England, United Kingdom
4
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Finance Business Partner - 9m FTC
London, England, United Kingdom
Working at RDG
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What we do
Essential services
Putting Customers First
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Building a better railway
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Improving train performance
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Customer Information
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Digital ticketing to more customers
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Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
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Reservations
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Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
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Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
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Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Changes to buying tickets on SNCB trains in Belgium
31 March 2026
From 1 July 2026 it will no longer be possible to purchase any tickets, including FIP discounted tickets, on board any SNCB train in Belgium. All pas…
20
Mar
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
17
Mar
Lumo West Coast services
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London…
12
Mar
Staff Travel Card renewal for 2026/27
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Staff T…
View all news
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
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Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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Rail Staff Travel
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020 7841 8274
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
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Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
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- Consultation responses
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- - Submissions to the Williams Review
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Documents
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Date
pdf
Brexit labour and skills: RDG Briefing Note
( pdf, 1008 KB )
(1926 downloads)
15th Sep 2017
pdf
The European Union (Withdrawal) Bill: RDG Briefing Note
( pdf, 777 KB )
(1556 downloads)
13th Sep 2017
pdf
Regenerating Britain's railway stations: six case studies
( pdf, 2.21 MB )
(1911 downloads)
21st Jun 2017
pdf
Regenerating Britain’s railway stations: a six-point plan
( pdf, 1015 KB )
(1792 downloads)
21st Jun 2017
pdf
RAIL article by Paul Plummer
( pdf, 421 KB )
(1588 downloads)
17th Jun 2017
pdf
The contribution of rail to the UK economy 2017: a report for RDG by Oxera
( pdf, 1.94 MB )
(1667 downloads)
15th Jun 2017
pdf
The future for rail: Chris Burchell speech at the National Rail Conference 15 June 2017
( pdf, 465 KB )
(1544 downloads)
15th Jun 2017
pdf
What makes Britain's railways great? A European comparison
( pdf, 466 KB )
(1464 downloads)
05th Jun 2017
pdf
PIDD-29 research findings: Year 1 report (May 2017)
( pdf, 1.32 MB )
(1660 downloads)
23rd May 2017
pdf
Our standard terms and conditions for the purchase of goods and services
( pdf, 262 KB )
(1670 downloads)
18th May 2017
pdf
Leading health and safety on Britain’s railway: a strategy for working together (Issue 2)
( pdf, 3.60 MB )
(1847 downloads)
16th May 2017
pdf
Community stations: innovative community uses for railway stations and land (ACoRP sponsored by RDG)
( pdf, 4.69 MB )
(1804 downloads)
11th May 2017
pdf
Brexit and trade in goods and services for rail: RDG Briefing Note
( pdf, 2.68 MB )
(1864 downloads)
03rd May 2017
pdf
Project Finance - Bringing more private delivery and investment into the rail industry
( pdf, 935 KB )
(1782 downloads)
14th Mar 2017
pdf
Long term passenger rolling stock strategy for the rail industry (5th edition)
( pdf, 1.69 MB )
(3351 downloads)
10th Mar 2017
pdf
George Bradshaw Address 2017
( pdf, 466 KB )
(1341 downloads)
28th Feb 2017
pdf
What makes Britain's railways great? A European comparison
( pdf, 474 KB )
(1710 downloads)
10th Feb 2017
pdf
Scotland’s rail infrastructure: the rail industry’s advice for 2019 onwards
( pdf, 2.61 MB )
(2849 downloads)
02nd Feb 2017
pdf
Rail cyber security strategy
( pdf, 2.22 MB )
(9657 downloads)
11th Jan 2017
pdf
Ticket vending machines: ten point improvement plan
( pdf, 419 KB )
(1594 downloads)
12th Dec 2016
pdf
Ticket vending machines: design guidelines
( pdf, 752 KB )
(4728 downloads)
12th Dec 2016
pdf
Mystery shopping report 2016: ticket office sales
( pdf, 1.37 MB )
(1924 downloads)
08th Dec 2016
pdf
Mystery shopping report 2016: online ticket sales
( pdf, 1014 KB )
(1525 downloads)
01st Dec 2016
pdf
Mystery shopping report 2016: TVM ticket sales
( pdf, 891 KB )
(1693 downloads)
01st Dec 2016
pdf
Rail’s transformation in numbers: dataset on rail industry finances, performance and investment since 1997-98
( pdf, 3.95 MB )
(1567 downloads)
29th Nov 2016
pdf
Our customers, our people: a railway for the digital age
( pdf, 1.38 MB )
(1667 downloads)
21st Nov 2016
pdf
Britain Runs on Rail campaign: evaluation report
( pdf, 5.62 MB )
(1603 downloads)
13th Nov 2016
pdf
How we are making it easier to buy a train ticket
( pdf, 619 KB )
(3784 downloads)
01st Nov 2016
pdf
Approved code of practice: provision of customer information (PIDD)
( pdf, 933 KB )
(1974 downloads)
21st Oct 2016
pdf
Investing in the future: choices for Scotland’s railways 2019 and beyond
( pdf, 2.32 MB )
(1953 downloads)
23rd Sep 2016
pdf
Mystery shopping survey results 2015
( pdf, 706 KB )
(1270 downloads)
14th Sep 2016
pdf
Cycle-rail station parking prediction tool
( xlsx, 7.59 MB )
(1361 downloads)
06th Jul 2016
pdf
The socially enterprising railway: an ACoRP report commissioned by RDG
( pdf, 2.59 MB )
(1376 downloads)
31st May 2016
pdf
PIDD-29 Wave 1 research findings (December 2015 - February 2016)
( pdf, 718 KB )
(1349 downloads)
19th May 2016
pdf
Cycle-rail toolkit 2
( pdf, 3.99 MB )
(4583 downloads)
13th Apr 2016
pdf
Long term passenger rolling stock strategy for the rail industry (4th edition)
( pdf, 5.33 MB )
(2265 downloads)
21st Mar 2016
pdf
What is the economic contribution of rail in Scotland? A report for Transport Scotland and RDG by Oxera
( pdf, 701 KB )
(1414 downloads)
15th Mar 2016
pdf
George Bradshaw Address 2016
( pdf, 150 KB )
(1180 downloads)
26th Feb 2016
pdf
Review of Charges: summary report
( pdf, 904 KB )
(1363 downloads)
26th Nov 2015
pdf
Station charges: final report
( pdf, 789 KB )
(2345 downloads)
26th Nov 2015
pdf
Review of factors impacting the form and/or the effectiveness of charges and incentives
( pdf, 1.21 MB )
(1361 downloads)
24th Nov 2015
pdf
Review of Charges: detailed options assessment report
( pdf, 1.40 MB )
(1438 downloads)
13th Nov 2015
pdf
Review of Charges: initial options assessment report
( pdf, 1.24 MB )
(1749 downloads)
13th Nov 2015
pdf
RDG annual report 2015
( pdf, 1.52 MB )
(2806 downloads)
02nd Nov 2015
pdf
Cycle-rail station parking prediction tool
( xlsx, 6.11 MB )
(1179 downloads)
30th Oct 2015
pdf
2015-02-03_rdg_industry_day_summary.pdf
( pdf, 242 KB )
(1187 downloads)
30th Oct 2015
pdf
National Rail and Underground Closed Circuit Television (CCTV) guidance v.4
( pdf, 682 KB )
(11382 downloads)
30th Oct 2015
pdf
Vision for stations
( pdf, 9.80 MB )
(1443 downloads)
20th Oct 2015
pdf
Mystery shopping survey results 2014
( pdf, 648 KB )
(1546 downloads)
23rd Sep 2015
pdf
The contribution of rail to the UK economy 2015: RDG report using data collated by Oxera
( pdf, 1.73 MB )
(1271 downloads)
19th Sep 2015
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