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19
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SA Service Analyst - 12M FTC
London, United Kingdom
19
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NPB Tactical Operations Manager - 12M FTC/Secondment
London, England, United Kingdom
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What we do
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Media
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Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Status Pass Renewal 2026
26 May 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status Pass. The preparations for t…
14
May
Days Out Guide top offers for May
With school half-term and the second May Bank Holiday weekend coming up, now’s a great time to take advantage of the am…
14
May
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
30
Apr
Discounted travel on Red Funnel Ferries
From 1 May 2026, discounted travel is available on Red Funnel Ferries services from Southampton to Cowes on the Isle of…
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Staff Travel guides for holders of the Rail Staff Leisure Card
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Staff Travel guides for holders of the RST Online Leisure Card
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Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
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- Approved Codes of Practice and Guidance Notes
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- - - WebFormConfPages
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Documents
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Date
pdf
Your ticket to travel
( pdf, 1.69 MB )
(1362 downloads)
19th Jul 2013
pdf
Improving Britain's railway
( pdf, 1.09 MB )
(1388 downloads)
18th Jul 2013
pdf
Growth and prosperity: dataset on financial performance, passenger benefits and value of franchising model 1997/98 - 2011/12
( pdf, 1.13 MB )
(1490 downloads)
10th Jul 2013
pdf
Growth and prosperity: how franchising helped transform the railway into a British success story
( pdf, 965 KB )
(1399 downloads)
10th Jul 2013
pdf
A sustainable railway
( pdf, 862 KB )
(2786 downloads)
07th Jul 2013
pdf
Long term passenger rolling stock strategy for the rail industry
( pdf, 2.77 MB )
(1505 downloads)
27th Feb 2013
pdf
Britain's growing railway
( pdf, 1.04 MB )
(1580 downloads)
13th Sep 2012
pdf
Cycle-Rail toolkit
( pdf, 3.59 MB )
(1406 downloads)
05th Jul 2012
pdf
The role of TOCs in delivering better value for money
( pdf, 816 KB )
(1308 downloads)
21st Jun 2012
pdf
Rolling stock requirements 2014-19: an ATOC overview
( pdf, 1.06 MB )
(1447 downloads)
24th May 2012
pdf
Franchising and the future: what's next for the railways?
( pdf, 3.05 MB )
(1236 downloads)
18th Apr 2012
pdf
ATOC approved code of practice: Passenger information during disruption
( pdf, 300 KB )
(3200 downloads)
10th Mar 2012
pdf
The McNulty report: a GB train operator view
( pdf, 509 KB )
(1409 downloads)
01st Feb 2012
pdf
Smart ticketing for the railway
( pdf, 697 KB )
(1270 downloads)
13th Jan 2012
pdf
Rolling stock and value for money: an ATOC discussion paper
( pdf, 894 KB )
(5357 downloads)
07th Dec 2011
pdf
Initial industry plan: Scotland
( pdf, 1.13 MB )
(2864 downloads)
27th Nov 2011
pdf
How can we encourage more private sector investment in Britain's railway?
( pptx, 1.45 MB )
(1343 downloads)
22nd Nov 2011
pdf
Keeping Britain moving
( pdf, 487 KB )
(1409 downloads)
13th Oct 2011
pdf
Initial industry plan: England and Wales
( pdf, 1.28 MB )
(2438 downloads)
27th Sep 2011
pdf
George Bradshaw Address 2011
( pdf, 162 KB )
(1133 downloads)
06th Sep 2011
pdf
Bike 'n' Ride presentation
( pdf, 6.03 MB )
(1925 downloads)
01st Jul 2011
pdf
Bike 'n' Ride programme evaluation
( pdf, 321 KB )
(1315 downloads)
01st Jul 2011
pdf
A new structure for success on Britain's railway: an ATOC position paper on industry structural reform
( pdf, 496 KB )
(1442 downloads)
28th Mar 2011
pdf
National Rail and Underground CCTV guidance v.3
( pdf, 689 KB )
(1776 downloads)
30th Nov 2010
pdf
Passenger rail: the way forward
( pdf, 452 KB )
(1260 downloads)
21st Sep 2010
pdf
Better alignment of train and track: proposals by ATOC
( pdf, 371 KB )
(1671 downloads)
03rd Sep 2010
pdf
Planning ahead 2010: the long-term planning framework
( pdf, 2.20 MB )
(1322 downloads)
23rd Aug 2010
pdf
On track: why rail matters
( pdf, 2.27 MB )
(1281 downloads)
08th Jul 2010
pdf
Franchise reform and better value for money
( pdf, 570 KB )
(1616 downloads)
10th Apr 2010
pdf
Stations made easy
( pdf, 322 KB )
(2481 downloads)
05th Dec 2009
pdf
Franchise reform: a better railway for passengers and for taxpayers
( pdf, 2.28 MB )
(1510 downloads)
13th Oct 2009
pdf
Connecting communities: expanding access to the rail network
( pdf, 1.31 MB )
(8009 downloads)
29th Jun 2009
pdf
Planning ahead: Control Period 5 and beyond
( pdf, 802 KB )
(1641 downloads)
13th Jun 2009
pdf
The billion passenger railway: lessons from the past, prospects for the future
( pdf, 776 KB )
(4221 downloads)
13th Apr 2008
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