This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Staff Travel Card. This news item does not apply to those who hold the Rail Staff Leisure Card or RST Online Leisure Card.
Staff Travel Cards for employees and eligible family members valid from 1 April 2025 to 30 June 2026 were posted out starting from Tuesday 18 March 2025.
There is an additional letter in the envelope. Please read this as it explains changes coming to the card in March 2026 and what may be required of some card holders.
If you have not received a card for a family member you have only recently completed an application for, these cards will arrive slightly later, and we will email you once they have been posted. There is no need to contact us.
A replacement fee will be charged if you have moved address and not advised RST and cannot retrieve your card(s).
Card holders living in the UK
Card holders living in the Royal Mail Europe Zones:
Card holders living overseas in the Royal Mail Rest of the World zones: