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At RDG, we are committed to creating an inclusive environment for all individuals. We want to attract candidates from every background irrespective of culture or belief, instilling camaraderie in the workplace, whereby the integration of individual thoughts and values are encouraged. We strive to avoid and challenge discrimination against individuals with regard to gender, race, colour, religious beliefs, national origin, age, disability, sexual or relationship orientation.

About RDG

RDG exists to unify, challenge and change.

Rail is fundamental to the country’s prosperity. Britain’s railway is increasingly important in connecting workers to jobs, businesses to markets, and people to their families and friends. The Rail Delivery Group brings together the companies that run our railway - passenger and freight operators, together with Network Rail and HS2 - providing services and support to enable them to succeed by delivering a better railway for their customers.

RDG’s values, known as ASPIRE, are Accountability, Support, Partnership, Inclusion, Respect and Excellence. Our values form an integral part of our recruitment, performance and recognition processes.

We’re passionate about providing an amazing employee experience and take the wellbeing of our team seriously. To support this, we offer a fantastic range of benefits to all permanent employees, which includes:

  • 26 days annual leave (plus bank holidays, Christmas shopping leave, Moving House day)
  • 75% reduction on UK rail travel (for work and leisure)
  • Reduced international rail travel
  • Flexible working
  • Subsidised private medical care
  • 50% gym discount
  • Defined benefit pension scheme
  • Interest free season ticket loan
  • 30 weeks full pay for maternity, adoption and shared parental leave (subject to eligibility)
  • Personal Development Days
  • Free fruit for everyone on Mondays
  • And much more!

RDG supports Smart Working arrangements - which simply means you can choose the most suitable location within the UK to work, at the most appropriate times, as long as you respect the needs of the task, the customer, the individual and the team.

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Current Vacancies

Solutions Architect

About RDG

Rail plays an ever more crucial role in Britain, with long term growth in customer and freight.  The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for customers.

RDG exists to unify, challenge and change.

RDG’s values, known as ASPIRE, are Accountability, Support, Partnership, Inclusive, Respect and Excellence.  Our values form an integral part of our recruitment, performance and recognition processes.

About the role:

RDG has recently implemented a new Rail Availability & Reservation Service (RARS) and manages this Service for the rail industry. This is an ongoing programme of work and this Solution Architect position will play a significant ‘solution owner’ role in managing and developing this Service. RARS includes a core SaaS capability and an API layer through which technology partners across the industry will integrate to utilise RARS.

This role will report directly into RDG’s Lead Architect.

Key responsibilities

  • Responsible for documenting the “as-is” and “to-be” solution, technical and data architecture
  • Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service
  • Documenting the non-functional requirements across the different solutions
  • Accountable for ensuring the correct technical solutions and products are chosen 
  • Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements
  • Ensuring the technical transition approach meets the business requirements
  • Responsible for documenting the technology landscape, interfaces and data flows 
  • Responsible, as the ‘solution owner’, for ensuring the application, solution and technical architecture of the end to end solution
  • Ensuring that any project delivery meets the architecture strategy and policies
  • Responsible for developing and maintaining a clear roadmap for the adoption of new features within any SaaS software used
  • Responsible for managing the technical risks across any project, product or service
  • Responsible for ensuring that the strategies and architecture policies are followed

Accountability:

  • Translating business requirements into technology and solution requirements; 
  • Accountable for making sure that technology decisions deliver the desired business outcomes and requirements
  • Accountable for the delivery of key solution/application and technical documentation
  • Stakeholder and supplier management; 
  • Managing technical risk, understanding the risk context and demonstrating a range of risk techniques;  
  • Managing ongoing quality control and participate in quality issue resolution; 
  • Accountable as the solution architecture representative on the enterprise technical design authority

We are looking for someone who has previous demonstrable experience in the following: 

  • Large-scale, complex digital projects and programmes (both front and back end) 
  • Accountability for the solution for ecommerce solutions
  • Content management and customer relationship management systems 
  • ESB/API gateways
  • Cloud technologies, e.g. Amazon Web Services
  • Defining data models, mapping and flows 
  • Supplier management 
  • Multi-supplier delivery
  • Continuous improvement programmes

A CV will not be required at this stage – therefore if you believe you have the qualities we are seeking, you should submit a short summary of your key skills and experience (using the template below), detailing why you feel you would be a great fit for this role.

To apply for this role, please click here . Please then email your summary to This email address is being protected from spambots. You need JavaScript enabled to view it.

A full job description is available on request.

Closing Date - 27th April 2021

At RDG we are committed to creating an inclusive environment for all individuals. We want to attract candidates from every background irrespective of culture or belief, instilling camaraderie in the workplace, whereby the integration of individual thoughts and values are encouraged. We strive to avoid and challenge discrimination against individuals with regard to gender, race, colour, religious beliefs, national origin, age, disability, sexual or relationship orientation.

Unfortunately due to the volume of applications we receive we are unable to respond to unsuccessful candidates. If you have not heard from us within 20 days of the advert closing I am afraid you have been unsuccessful on this occasion

Programme Lead (Barcode)

Rail Delivery Group, Flexible Location

12 months FTC

The Rail Delivery Group (RDG) exists to enable passenger and freight train operating companies and Network Rail to succeed by delivering better services for their customers – passengers and freight consignors – and thereby bring benefits to taxpayers and the UK economy.

We are currently seeking a Programme Lead to complete implementation of the barcode programme.  The role will be fixed term for 12 months with a strong possibility of extension to two years.  Success in this role will open further opportunities.

You will be the key person turning strategy into reality, working with suppliers, train companies and other stakeholders to deliver at the forefront of rail ticketing technology to deliver a step change in rail customer experience.

Technically capable and with a depth of experience in delivering programmes of this nature, you will be prepared to take calculated risks in order to deliver.  You will be the kind of person that enjoys the challenge of problem solving, relishes working with lots of different people and can find the solution where others only see the obstacle. Political astuteness and personal resilience will also be key in delivery of this role.

We are looking for a qualified, experienced, methodical and pragmatic programme delivery agent. You need a proven track record in delivering simultaneous multiple inter-dependent technical projects in a dynamic and complex customer, stakeholder and partner environment.  Knowledge of the rail industry, train operating companies and the ticketing space is essential. This is a high-profile role that, for the right person, will be a stepping-stone to a career in the retail strategy area.

The ideal person will be:

Highly qualified with a great track record in forming, obtaining agreement to and delivering complex programmes of inter-dependent projects in the rail ticketing and retail space.  A methodical and logical mindset will be balanced by the pragmatic ability to take the risks and make the decisions needed to get the job done. You will be excited by working in a dynamic and fast paced agile team where you will have accountability for delivery and will be adept at managing complex commercial and contractual debates as well as being able to see the long-term strategic vision. Ideally, you’ll have experience of working in the area and with the suppliers concerned. Experience will be a significant advantage as this is a running programme with in flight projects.

It is essential you can demonstrate experience or competence of:

  • Delivering world class projects
  • Using technology as an enabler in helping to provide outstanding customer experience, both directly and through partners
  • Strong commitment to the customer experience and unrivalled industry success
  • Passionate about the role and personal accountability
  • Drive for industry-leading, best in class products and experience
  • Successful track record in collaborating across organisational functions and driving cross-team initiatives
  • Strong operational and commercial mindset, decisive, get it done mentality
  • Ability to work in a fast-paced, high growth environment where handling pressure and achieving deadlines are normal
  • Ability to own, drive and deliver with high levels of persistence and personal resilience
  • Experience of the rail ticketing and retail space, with barcode experience a significant advantage

A CV will not be required at this stage – therefore if you believe you have the qualities we are seeking, you should submit a short summary of your key skills and experience (using the template below), detailing why you feel you would be a great fit for this role.

To apply for this role, please click here . Please then email your summary to This email address is being protected from spambots. You need JavaScript enabled to view it.

A full job description is available on request.

Closing Date - 21st April 2021

At RDG we are committed to creating an inclusive environment for all individuals. We want to attract candidates from every background irrespective of culture or belief, instilling camaraderie in the workplace, whereby the integration of individual thoughts and values are encouraged. We strive to avoid and challenge discrimination against individuals with regard to gender, race, colour, religious beliefs, national origin, age, disability, sexual or relationship orientation.

Unfortunately due to the volume of applications we receive we are unable to respond to unsuccessful candidates. If you have not heard from us within 20 days of the advert closing I am afraid you have been unsuccessful on this occasion

Lead System Engineer

London EC1A, Excellent Benefits & Flexible Working

About RDG and the CBO Service:

The Rail Delivery Group (RDG) brings together the companies that run Britain’s railway into a single team with one goal - to deliver a better railway for passengers and their communities.  

All the passenger and freight rail companies are members of the RDG, as well as Network Rail and HS2. RDG provides services and support to enable its members to succeed in transforming and delivering a successful railway, benefiting customers, taxpayers and the economy.  

The Central Back Office (CBO) Service is part of RDG and provides an industry shared service to enable the use of smart ticketing solutions by delivering a complex high-performing back office service which enables a fully interoperable national smart ticketing system for now and the future. 

The CBO Service enables TOCs to deliver a fully interoperable service which allows their customers to travel seamlessly across Great Britain. The CBO Service also enables TOCs to offer new/future smart ticketing solutions and the ability to increase intelligence on journeys through access to new data.   

About the role:

This role will be known internally as Lead Technical Analyst.

The Lead Technical Analyst will lead a small team of technical and system analysts to provide competent and diligent subject matter expertise that ensures robust technical delivery, development and management of the National Rail smart ticketing infrastructure. This role will liaise with cross-functional internal teams (including Project Delivery and Service Operations) as well as technical teams from suppliers, customers and other stakeholders.

Reporting to the CBO Technical Manager, the Lead Technical Analyst will:

  • lead the team of technical and system analysts to ensure deliverables are achieved within allocated timescales;
  • contribute as a member of the CBO Design Authority to provide the granular technical input on approval items;
  • be the main technical author and maintain the National Rail industry standard;
  • be the lead technical subject matter expert for all smartcard related tasks;
  • contribute to the overall smart ticketing technical infrastructure strategy;
  • allocate, manage and support technical resource across all CBO projects, initiatives and enhancements;
  • provide SME advice and input for all technical elements of a new initiative/deployment, system enhancements and problem/incident resolution.
  • establish trusted status with colleagues and external stakeholders, providing expert contributions to peer groups, Boards and other forums.

Key responsibilities:

  • Provide detailed technical analysis, solution options and recommendations to the CBO Design Authority for all deliverables such as: new initiatives, projects, enhancements or problem/incident resolution.
  • Contribute as a member of the CBO Design Authority and provide the granular technical involvement on approval items.
  • Be the main technical author for the ITSO on National Rail industry standard and be responsible for its ongoing maintenance and accuracy.
  • Own and manage the CBO technical diagramming and modelling repository in Enterprise Architect to ensure ongoing maintenance, accuracy and intuitive navigation. 
  • Manage and balance technical team resource across all new initiatives, projects, enhancements and BAU support items.
  • Be the main CBO technical expert representing the RDG at relevant Boards and forums.
  • Guide suppliers, TOCS and other stakeholders through technical integrations, technical onboarding and ensure all supporting and technical documentation is updated and reflective of the implementation.
  • Be the gatekeeper for CBO integrations by having detailed understanding of all CBO components, interfaces, and configuration that can be used across all workstreams.
  • Building strong relationships with peers internally and from suppliers, customers, and other stakeholders
  • Contributing to the overall national smart ticketing technical infrastructure strategy
  • Compliance with internal and industry standard procedures for analysing, testing and documenting technical infrastructure operations and associated changes
  • Aptitude for complex IT systems and messaging with a thorough understanding of ITSO based ticketing and transport schemes
  • Ability to work independently to achieve project deliverables & timescales.
  • Managing and mentoring 2 systems engineers and providing technical oversight as necessary

A CV will not be required at this stage – therefore if you believe you have the qualities we are seeking, you should submit a short summary of your key skills and experience (using the template below), detailing why you feel you would be a great fit for this role.

To apply for this role, please click here . Please then email your summary to This email address is being protected from spambots. You need JavaScript enabled to view it.

A full job description is available on request.

Closing Date - 14th April 2021

At RDG we are committed to creating an inclusive environment for all individuals. We want to attract candidates from every background irrespective of culture or belief, instilling camaraderie in the workplace, whereby the integration of individual thoughts and values are encouraged. We strive to avoid and challenge discrimination against individuals with regard to gender, race, colour, religious beliefs, national origin, age, disability, sexual or relationship orientation.

Unfortunately due to the volume of applications we receive we are unable to respond to unsuccessful candidates. If you have not heard from us within 20 days of the advert closing I am afraid you have been unsuccessful on this occasion

 

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