Our vacancies

At RDG we are committed to creating an inclusive environment for all individuals. We want to attract candidates from every background irrespective of culture or belief, instilling camaraderie in the workplace, whereby the integration of individual thoughts and values are encouraged. We strive to avoid and challenge discrimination against individuals with regard to gender, race, colour, religious beliefs, national origin, age, disability, sexual or relationship orientation.
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About RDG

Rail plays an ever more crucial role in Britain, with long term growth in customer and freight. The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for customers.

RDG exists to unify, challenge and change.

RDG’s values, known as SPIRE, are Support, Partnership, Initiative, Respect and Excellence. Our values form an integral part of our recruitment, performance and recognition processes.

We’re passionate about providing an amazing employee experience and take the wellbeing of our team seriously. To support this, we offer a fantastic range of benefits to all permanent employees, which includes:

  • 26 days annual leave (plus bank holidays, Christmas shopping leave, Moving House day)
  • 75% reduction on UK rail travel (for work and leisure)
  • Reduced international rail travel
  • Flexible working
  • Subsidised private medical care
  • 50% gym discount
  • Defined benefit pension scheme
  • Interest free season ticket loan
  • 30 weeks full pay for maternity, adoption and shared parental leave (subject to eligibility)
  • Personal Development Days
  • Free fruit for everyone on Mondays
  • And much more!

Current vacancies

RARS2 Systems Engineer  – Customer Portfolio Directorate - 2-year FTC

Rail Delivery Group, Central London - Competitive Salary & Benefits

Rail is fundamental to the country’s prosperity. Britain’s railway is increasingly important in connecting workers to jobs, businesses to markets, and people to their families and friends. The combination of public and private investment going into the railway is set to boost the UK’s economy by almost £85bn, benefiting every region of Britain.  The Rail Delivery Group (RDG) brings together the companies that run our railway into a single team with one goal - to deliver a better railway for you and your community.

We are currently seeking a Systems Engineer who will manage, as directed, technical tasks on the RARS2 platform including configuration/enhancements/upgrades and support related activities. The successful candidate will have proven experience of system development and configuration management.

They will also have proven experience of technical problem solving, configuration documentation and related ITIL processes. This role will liaise with cross-functional internal teams as well as technical teams from suppliers, customers and other stakeholders.

The ideal person will be:

Professionally qualified to degree or equivalent level, with at least, 5+ years’ experience in Systems Engineer role.

Vocationally experienced, ideally within the Transport, Travel, Retail, Utilities, Professional Services industries.

Core responsibilities / competencies:

  • To act as the configuration and the authorisation manager for RARS2 services, a Software as a Service (SaaS) platform
  • To enable, manage and maintain all features in the RARS2 platform
  • Management of the platform configurations, management of authorisations for RDG and TOCs (screen permissions, roles, etc).
  • When necessary, maintain and update role / screen permissions for TOCs on request
  • To manage the environment and the back-end infrastructure where RARS2 services are hosted. This includes configuring the cloud environment, managing the network routing, etc.
  • Network routing may be relevant in case when rail franchises change or merge, and because of that multiple systems (including TOCs’ Decision Support Systems) will be re-connected to RARS2.
  • Identify service improvement opportunities
  • Ability to work in a time-pressured environment with excellent delivery record
  • Working with internal and external stakeholders and suppliers
  • Flexibility and a pro-active approach with the ability to work in new or undefined areas
  • Excellent analytical and problem-solving skills with a logical and methodical mind-set
  • High quality documentation skills
  • Thoroughness, with an attention to detail which will enable requirements issues to be identified, coupled with a determination at resolving them
  • Delivery focussed approach to tasks with an ability to balance conflicting needs
  • Understand legacy and web-based architectures and integration between them
  • Experience with modelling, analysis and requirements tools such as Visio, Excel, Enterprise Architect etc.
  • Experience of working in a regulated environment
  • Ability to work in a fast-paced, high growth environment where handling pressure and achieving deadlines are normal

If you believe you have the qualities, skills and experience we are seeking, please forward a covering letter, CV and salary expectation to: This email address is being protected from spambots. You need JavaScript enabled to view it.. A full job description is available on request.

The closing date for applications is 20th December 2019.

 

RARS2 Go Live & Release Manager – Customer Portfolio Directorate - 2-year FTC

Rail Delivery Group, Central London - Competitive Salary & Benefits

Rail is fundamental to the country’s prosperity. Britain’s railway is increasingly important in connecting workers to jobs, businesses to markets, and people to their families and friends. The combination of public and private investment going into the railway is set to boost the UK’s economy by almost £85bn, benefiting every region of Britain.  The Rail Delivery Group (RDG) brings together the companies that run our railway into a single team with one goal - to deliver a better railway for you and your community.

We are currently seeking a Go Live & Release Manager who will manage, as directed, the initial Go Live activities of the RARS2 Programme, and will manage the BAU release process of the RARS2 Platform.

The candidate will have proven experience, using ITIL processes, in managing the Go Live activities of a major Software as a Service (SaaS) programme implementation, aswell as the implementation a BAU release process to manage the release cycle of the platform to keep in line with vendor release schedule.

This role will liaise with cross-functional internal teams as well as technical teams from suppliers, customers and other stakeholders.

The ideal person will be:

Professionally qualified to degree or equivalent level, with at least, 5+ years’ experience in Go Live & Release Manager role.

Vocationally experienced, ideally within the Transport, Travel, Retail, Utilities, Professional Services industries.

The Go Live & Release Manager will be accountable for the successful Go Live of the RARS2 Platform, delivered in a manner which meets industry best practise and aligns to RDG’s processes and as such, the candidate must establish trusted status with colleagues and external stakeholders, providing technically competent contributions to peer groups, Boards and other forums.

A detailed understanding of ITIL processes will also be beneficial alongside industry standard experience of technical development processes.

This role will require a disciplined approach to platform Go Live and ongoing Release Management activities.

Core responsibilities / competencies:

  • Go Live of the RARS2 Platform and implementation of a BAU process to manage regular releases.
  • Manage the release cycle across RARS2 services (S3, LARS, DW, etc). Receive releases from Sqills, test and deploy them in an effective manner that fits into the Sqills quarterly release schedule.
  • Act as an interface between TOCs and Sqills for each quarterly release.
  • Liaison with RDG teams involved in release management.
  • Perform an annual high-level planning of the future releases (Sqills, the S3 vendor, provide visibility for the features planned in the next quarterly release).
  • Schedule when RDG would perform releases based on the Sqills roadmap. Monitor volume of features planned by Sqills in future releases against RDG capacity & resources.
  • Facilitate evaluation of release notes. When standards need to change, engage with Written Standards to publish a bulletin informing TIS suppliers about an upcoming change. When new features in Sqills S3 require development and changes to RARS2 services connected to S3 (New Retail API, LARS, Data warehouse, Passenger Assist), request service suppliers to perform these changes.
  • Coordinate the RARS2 User Group and ensure User Group approve testing and deployment of Sqills release – or choose to skip release.
  • Manage RDG, TOCs, Retailers, TIS impact assessments (technical, business, etc.). If release impacts TIS suppliers, TOCs, suppliers of RDG services, communicate the impact to them.
  • Support QA team in estimating testing scope, defining release pass / fail criteria, engaging with relevant TOCs / TIS suppliers where testing is required outside of RDG.
  • Review test exit reports against release pass / fail criteria.
  • Issue resolution across RDG, TOCs, Retailers, TIS, Sqills.
  • When necessary, engage with Written Standards team to prepare and publish new standards and accreditation requirements based on changes to S3, New Retail API, etc.
  • Facilitate release go-no go decision(s) across RDG, TOCs, Retailers, TIS.
  • Request Sqills to deploy tested features.
  • Report incidents resolution and communicate release progress (e.g. incidents % post release).
  • Relay information on upcoming release updates to L1 / L2 support providers.
  • Providing detailed technical input to new initiatives, enhancements and problem/incident resolution.
  • Representing RARS2 at relevant Boards and forums.
  • Building strong relationships with peers internally and from suppliers, customers, and other stakeholders.
  • Compliance with internal and industry standard procedures for go live and release management
  • Day to day management of own activities and prioritise accordingly.
  • Aptitude for complex IT systems and messaging.
  • Keen understanding of release management.
  • Ability to work independently to achieve project deliverables & timescales.

If you believe you have the qualities, skills and experience we are seeking, please forward a covering letter, CV and salary expectation to: This email address is being protected from spambots. You need JavaScript enabled to view it.. A full job description is available on request.

The closing date for applications is 20th December 2019.

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