Our blog
Jac Starr on the launch of the EDI Charter
Yesterday evening, I spoke at the launch of the Equality, Diversity and Inclusion (EDI) Charter for Rail Annual Report 2023. The report celebrates th…
Striving for a simpler, better railway for you
Blog by Jacqueline Starr, CEO of Rail Delivery Group.
Our purpose at the Rail Delivery Group (RDG) is to create a simpler, better railway for everyo…
It’s time for a bold vision for rail
Thoughts from Rail Delivery Group CEO Jacqueline Starr on Customer Focused Stations
Whether it’s festivals, family days out or a long-deserved holid…
Just the ticket - Green Travel Pledge
This content has been reposted by RDG from an article published in the Business Travel Magazine, written by Dave Richardson.
Despite the chaos that…
Platform, RDG’s LGBT+ network, celebrates LGBT+ history month at Network Rail’s Archway Conference 2023
By Louise Gale, RDG’s Platform Chair
Picture: Platform (RDGs LGBT+ Colleague Network) delegates Jonny Morrison, Louise Gale, Wilco Chapels, and Rob…
Single-leg fares will benefit passengers and unlock potential for further reform
By Jac Starr, CEO, Rail Delivery Group
Single-leg pricing is an important step in overhauling rail fares to meet changing customer needs.
No one di…
Accessibility and inclusion on the railway – lessons learnt and what’s next for industry
Jac Starr, RDG CEO and Transport for All’s Alan Benson
This past weekend, on 3rd December, we celebrated the International Day of Persons with Disab…
Learning from our customers to deliver an inclusive railway for everyone
By Jac Starr, CEO, Rail Delivery Group
Ever since joining RDG in 2015 as Managing Director of Customer Experience, I have always aimed to ensure tha…
Trainbow Europe 2022
By Rob Morgan, Digital Product Manager (NRE) Propositions and Marketing, Rail Delivery Group
It was an honour to have been asked to represent the Un…
Ensuring a fares and ticketing revolution
By John Backway, Head of CBO, Rail Delivery Group
I was pleased to attend yesterday’s Transport Ticketing 2022 conference, the world’s largest smart…
Rail staff working together to protect the railway’s future
By Steve Montgomery, Chair of the Rail Delivery Group and Managing Director, First Rail
During the pandemic, the vital role that the railway and our…