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Learning from our customers to deliver an inclusive railway for everyone

Learning from our customers to deliver an inclusive railway for everyone

24 October 2022
By Jac Starr, CEO, Rail Delivery Group Ever since joining RDG in 2015 as Managing Director of Customer Experience, I have always aimed to ensure tha…
Trainbow Europe 2022

Trainbow Europe 2022

11 October 2022
By Rob Morgan, Digital Product Manager (NRE) Propositions and Marketing, Rail Delivery Group It was an honour to have been asked to represent the Un…

Ensuring a fares and ticketing revolution

29 June 2022
By John Backway, Head of CBO, Rail Delivery Group I was pleased to attend yesterday’s Transport Ticketing 2022 conference, the world’s largest smart…

Rail staff working together to protect the railway’s future

20 April 2022
By Steve Montgomery, Chair of the Rail Delivery Group and Managing Director, First Rail During the pandemic, the vital role that the railway and our…

Rail Partners, centre of expertise, goes live

20 April 2022
Rail Partners - railpartners.co.uk The Williams-Shapps Plan for Rail, published last May, set out a pathway to deliver the shared ambition for a bett…

Beyond COP26: Rail’s role in the transition to a green economy

30 March 2022
By Hannah Moxon I was pleased this week to attend the last in a series of COP26 roundtables where I joined industry leaders in discussing the UK's tr…

National Rail’s new Great British Journeys YouTube series to inspire passengers to get back on track

17 March 2022
By Jacqueline Starr, Chief Executive Officer, Rail Delivery Group As Britain recovers, rail can turn hope of a new, cleaner economy into reality as -…

Beyond COP26: The first 100 days

22 February 2022
By Andy Bagnall  It’s just over three months since leaders from around the world gathered in Glasgow for the United Nations summit to agree further p…

RDG response to call for evidence

18 February 2022
GBRTT’s recent call for evidence, to inform their 30-year Strategic Plan for the industry (formerly known as the Whole-Industry Strategic Plan, or WI…

It’s vital that trains are an attractive choice as the economy reopens

17 February 2022
By Jacqueline Starr The latest work from home guidance has lifted and there is an attitude among many people that it is time we learned to live with…

International Day of Persons with Disabilities - Chris

03 December 2021
by Chris Jeffery, Accessibility Co-ordinator, TransPennine Express I’m Chris, and I’m the Accessibility Co-ordinator at train company TransPennine Ex…