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Who Makes Up the RDG Board?

This page contains details of the RDG Board, whose members are drawn from the train operators' owning groups, Network Rail and HS2.

For a full list of our members - the owning groups, passenger and freight train operators, and infrastructure companies - please see the Passenger, freight and track services page.

You may also be interested in the latest meetings minutes.

  • Andrew Haines

    Jeremy Westlake

    Chief Executive, Network Rail and Deputy Chair of the RDG

    Jeremy Westlake has served as Chief Financial Officer at Network Rail since 2016. Prior to this, he held senior finance, operational and supply chain roles over 14 years at Rolls-Royce, based in both the UK and the United States. In 2013, he joined Alstom Transport as SVP Finance, where he played a key role in driving international growth through acquisitions and operational improvements.

  • Alex Hynes

    Alex Hynes

    Chief Executive Officer, DfT Operator Limited

    Alex is a highly experienced transport leader with over 25 years in the rail industry. He most recently served as Director General, Rail Services Group at the Department for Transport. Prior to this, he was Managing Director of Scotland’s Railway, leading delivery through the ScotRail Alliance partnership between ScotRail Trains Ltd and Network Rail Scotland.

    Alex also led the Northern franchise as Managing Director, achieving record customer satisfaction and employee engagement, and has held senior commercial and strategic roles across regulation and rail operations throughout his career.

  • Dominic Booth

    Dominic Booth

    Chief Executive Officer, Transport UK Group

    Dominic has a 36 year career in UK public transport, spanning both public and private sector periods. During his career, Dominic has been Managing Director of 6 UK rail companies and has been Chairman of 12 UK TOCs. Prior to forming Transport UK Group, Dominic worked for NS, British Rail, Connex, Prism Rail and National Express.

  • Amanda Furlong

    Amanda Furlong

    Managing Director, Arriva

    Amanda has led within the UK rail industry for over two decades and was appointed Managing Director of Arriva UK Trains in December 2024, having previously served as Deputy Managing Director and Financial & Commercial Director.

    With extensive experience across franchising, commercial strategy and growth, she has overseen the strategic direction of the UK Trains division — building strong partnerships with client bodies and passenger transport authorities while driving sustainable, profitable performance across rail operations.

  • Hannah Ross

    Hannah Ross

    Chief Executive Scottish Rail Holdings

    Hannah is a qualified solicitor with significant leadership experience across transport and major infrastructure projects. She previously served as Senior Responsible Officer for Phase 2 of the Edinburgh Trams to Newhaven project at the City of Edinburgh Council, before moving into senior major projects leadership roles.

    She is now Chief Executive and Accountable Officer of Scottish Rail Holdings Limited, and Chair of ScotRail Trains and Caledonian Sleeper. Hannah provides strategic leadership across the group, working closely with Transport Scotland to ensure delivery of its Framework and Grant Agreements while strengthening senior stakeholder relationships across the rail sector.

  • Jake Kelly

    Jake Kelly

    Managing Director, North West and Central Region, Network Rail

    Jake has worked in the rail industry for many years and held numerous operational, commercial, strategic and project delivery roles – in both the public and private sectors.

    He joined Network Rail in October 2019 as Passenger Director and before that, he was the managing director of East Midlands Trains.

  • Steve Montgomery

    Steve Montgomery

    Managing Director, First Rail

    Steve's career in the railway industry spans almost 30 years, starting his working life with British Rail. He held various senior posts before becoming Operations and Safety Director at ScotRail, coinciding with FirstGroup taking over the franchise in 2004. He was appointed Managing Director of First ScotRail in 2009.

    Under his leadership, First ScotRail achieved the highest ever levels of customer satisfaction and punctuality in the franchise's history.

  • James Price

    James Price

    Chief Executive Officer, TfW

    James has served as Chief Executive Officer of Transport for Wales since January 2018, having previously acted as Chair during its start-up phase.

    With a background in civil engineering and as a professional economist, he has held senior leadership roles across the Welsh and UK Governments, including overseeing infrastructure delivery for Wales since 2007.

    James is responsible for the day-to-day operations and stewardship of public funds at TfW, and also serves as Chair of Transport for Wales Rail Ltd and Director of Pullman Rail Ltd.

  • Patrick Verwer

    Patrick Verwer

    Group Rail Chief Executive, GO AHEAD

    Patrick oversees UK rail strategy for Go-Ahead Group, alongside his role as Chief Executive Officer of Govia Thameslink Railway (GTR), Britain’s largest rail network.

    Before taking up the position of CEO at GTR in July 2018, Patrick was Managing Director of London Midland between January 2012 and December 2017. Before that he worked in the transport industry in the UK and Europe, specialising in rail and airport services. He first came to the UK in 2003 as Managing Director of Merseyrail. Born and educated in the Netherlands, Patrick started his career in the Rotterdam Police Force rising to senior officer level.

  • Peter Strachan

    Peter Strachan

    Chairman: UK Rail, Serco

    Before joining UK Rail, Peter was the Managing Director of Serco Caledonian Sleeper, following an extensive career in rail and transport, including managing a number of UK train operating companies, Network Rail routes and in the Department for Transport.

    In Australia, Peter led train and tram businesses in Melbourne, bus companies in Perth and Brisbane, and was the Chief Executive of TransLink, the public transport authority in Queensland.

Notes

Representatives of the following companies attend RDG Board meetings as participating, but non-voting, members:

  • Mitsui & Co
  • Scotrail
  • Transport for Wales

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RDG governance

This section contains details of the governance structure of the Rail Delivery Group (RDG)
RDG governance structure chart

Rail Delivery Group Board

The RDG Board is the overarching governance body for all activities carried out by the organisation.

It brings together all passenger and freight operators with Network Rail and HS2 to provide oversight of all activities delivered by the organisation on behalf of its members. It provides governance in relation to the voice for the railway as a whole and also for the railway as a whole but also for passenger and/or freight operators separately where necessary.

Membership of the RDG Board
RDG Board meetings
Articles of Association of Rail Delivery Group Ltd

Finance, Risk, Assurance and Compliance Committee

The Finance,Risk, Assurance and Compliance Committee (FRACC) is responsible for all RDG schemes and member services through oversight of subgroups, approving strategies, delegated financial and scheme authorities. It also provides line of sight, ensures alignment, and the joining up of activities for the groups under its supervision. It also provides a point of escalation where there are competing priorities and, if needed, can provide direction to its subcommittees.

Subcommittees

Under the Finance,Risk, Assurance and Compliance Committee (FRACC) are 'subcommittees’. These are generally made up of representatives from member organisations (i.e. train operators, owning groups, freight operators, Network Rail, Board members). In some cases, the groups may include representation from non-member organisations where there is value in having the expertise of certain external bodies represented on them. These senior subcommittees play a crucial role in supporting and delivering various schemes and services. Additionally, there are several subcommittees that operate under these senior subcommittees.

OpCom Committee

This internal group meets regularly to review the organisation’s outputs and its contribution to the wider industry. It is made up of the Executive Team and senior leaders from across RDG.

Membership of the Executive Team

Our membership

The RDG membership comprises the passenger train operators and their owning groups, freight operators and Network Rail.

Our services

From our offices, we provide strategic and tactical services for the whole rail industry including:

  • a central clearing house for the train operators, enabling passengers to buy tickets to travel on any part of the rail network from any station, through the Rail Settlement Plan;
  • a customer experience operation, covering the National Rail Enquiries service and commercial activities, such as railcards and licensing of third party retailers;
  • the rail staff travel service, providing eligible staff in the industry with some level of concessionary travel;
  • a planning, engineering and operations team, that supports members in delivering a safe, punctual and economic railway;
  • a communications function, managing media and public affairs matters.
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RDG executive team

Meet our executive team

  • Jacqueline Starr

    Jacqueline Starr

    Executive Chair and CEO

    Jacqueline Starr has been CEO of RDG since 2020 and became Executive Chair in December 2024. She leads the organisation on behalf of its members, focusing on making the railway simpler and and supporting the move towards Great British Railways. A genuine customer champion, she’s spent nine years working in rail and previously held roles including COO and MD of Customer at RDG. Before joining the industry, she led major customer experience teams at Barclays, O2 UK and Orange France. She’s also Chair of LiveWest and a Non-Executive Director at the Institute of Customer Service.
  • Nicole Jennings

    Nicole Jennings

    Chief Delivery Officer

    Nicole is the Chief Delivery Officer at Rail Delivery group, accountable for delivery of strategic programme and digital delivery. Prior to joining RDG in 2024 Nicole worked in Operations, Service, change and Transformation in the Telecommunications industry, holding senior roles in Virgin Media, Capita and Talk Talk, where she was a member of the executive team.
  • Daniel Mann

    Daniel Mann

    Director of Industry Operations

    Dan joined Railtrack’s graduate programme in 2001, which sparked his passion for rail. After roles as a signaller and in operational management across Railtrack, Network Rail and train operators, he moved to RDG, where he’s now Director of Industry Operations. His work spans train performance, security, operations, engineering, ETCS deployment and long-term people strategy, including schemes like the Railway Engineering Graduate Scheme and the Train Driver Academy. He’s also part of RDG’s Executive Team and chairs several industry committees and programmes.
  • Ola Ogun

    Ola Ogun

    Chief Financial Officer

  • Stewart Fox-Mills

    Stewart Fox-Mills

    Fares, Ticketing and Retail Director

    Stewart is Director of the Fares, Ticketing and Retail Programme, leading work across Great Britain to reform fares, simplify ticketing and expand digital and tap-in tap-out payment options, helping lay the groundwork for Great British Railways. He’s a transformational commercial leader with experience shaping marketing, digital, product and customer strategies across media, retail, financial services, tech and rail, including as Group Commercial Director at Abellio.

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