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Rail Delivery Group
Rail Delivery Group

Setting the NR only priv discount on an Oyster Card

Updated 11 June 2025

This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Staff Leisure Card. It does not apply to safeguarded employees issued with the Staff Travel Card, or Network Rail employees issued with the RST Online Leisure Card.

The Elizabeth Line have confirmed with Rail Staff Travel that the discount can be set at the following Elizabeth Line stations, between the times shown in the table.

Your Oyster card must be registered - if it isn’t please go to the Oyster Registration website

Station Monday to Friday Saturday Sunday
Ilford 10.00 – 15.00 hrs 10.00 – 15.00 hrs  
Romford 10.00 – 15.00 hrs 10.00 – 15.00 hrs  
Ealing Broadway 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs
West Ealing 10.00 – 15.00 hrs 10.00 – 17.00 hrs  
Hayes and Harlington 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs
Southall 10.00 – 15.00 hrs 10.00 – 17.00 hrs  
West Drayton 10.00 – 15.00 hrs 10.00 – 17.00 hrs  
Abbey Wood 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs
Custom House * 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs
Woolwich * 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs
Canary Wharf * 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs
Paddington * 10.00 – 15.00 hrs 10.00 – 17.00 hrs 10.00 – 17.00 hrs

At stations marked with a * you will need to ask to speak to a manager so they can set the discount.

If you have any issues getting the discount set please contact TfL directly

If your query is not resolved by TfL you can contact London Travel Watch