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What we do
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Helping retailers sell tickets smarter and more efficiently
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Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
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Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
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Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Changes to buying tickets on SNCB trains in Belgium
31 March 2026
From 1 July 2026 it will no longer be possible to purchase any tickets, including FIP discounted tickets, on board any SNCB train in Belgium. All pas…
20
Mar
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
17
Mar
Lumo West Coast services
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London…
12
Mar
Staff Travel Card renewal for 2026/27
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Staff T…
View all news
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
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Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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Rail Staff Travel
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
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- Approved Codes of Practice and Guidance Notes
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Documents
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Date
pdf
Modern Slavery Statement
( pdf, 80 KB )
(7322 downloads)
28th May 2024
pdf
Rail fares explained
( pdf, 9.71 MB )
(3469 downloads)
28th Nov 2019
pdf
Rail fares explained v2
( pdf, 3.00 MB )
(1812 downloads)
12th Aug 2019
pdf
Mystery shopping report 2018: summary
( pdf, 319 KB )
(1974 downloads)
20th Dec 2018
pdf
Mystery shopping report 2018: ticket office sales
( pdf, 577 KB )
(2190 downloads)
20th Dec 2018
pdf
Mystery shopping report 2018: online ticket sales
( pdf, 535 KB )
(2326 downloads)
20th Dec 2018
pdf
Mystery shopping report 2018: TVM ticket sales
( pdf, 418 KB )
(1934 downloads)
20th Dec 2018
pdf
PIDD-29 Waves 7 to 10 research findings: interim report
( pdf, 1.64 MB )
(2312 downloads)
10th Dec 2018
pdf
'Easier fares' consultation results: a report by SYSTRA for RDG
( pdf, 3.99 MB )
(2535 downloads)
19th Oct 2018
pdf
ORR Market Study: letter of commitment from Rail Delivery Group Limited
( pdf, 425 KB )
(1744 downloads)
13th Sep 2018
pdf
RDG letter for ORR Market Study into the supply of ticket vending machines and ticket gates
( pdf, 425 KB )
(1834 downloads)
13th Sep 2018
pdf
RDG appendix for ORR Market Study into the supply of ticket vending machines and ticket gates
( pdf, 298 KB )
(1860 downloads)
13th Sep 2018
pdf
International rail freight post-Brexit: a report by Transport Advisory for RDG
( pdf, 4.08 MB )
(2226 downloads)
08th Aug 2018
pdf
Joint rail data action plan: addressing barriers to make better use of rail data
( pdf, 191 KB )
(2322 downloads)
08th Aug 2018
pdf
RDG-CSC-NTI-001 Common System Capabilities - Stock and Crew v1.0
( pdf, 509 KB )
(5537 downloads)
06th Aug 2018
pdf
Year of Engineering activity book
( pdf, 5.31 MB )
(1894 downloads)
22nd Jul 2018
pdf
In partnership for Britain's prosperity: South East London and Kent
( pdf, 7.53 MB )
(2086 downloads)
19th Jun 2018
pdf
Transformational partnerships: national station improvement programme
( pdf, 9.46 MB )
(2049 downloads)
14th Jun 2018
pdf
Network Rail payment rates: request to ORR for approval
( pdf, 228 KB )
(1952 downloads)
12th Jun 2018
pdf
Rail freight: working for Britain
( pdf, 2.08 MB )
(2239 downloads)
07th Jun 2018
pdf
Network Rail payment rates: independent audit report
( pdf, 1.83 MB )
(2104 downloads)
07th Jun 2018
pdf
Schedule 8 Phase 1 parameters: ORR decision letter
( pdf, 221 KB )
(1633 downloads)
01st Jun 2018
pdf
Network Rail payment rates: request to TOCs and NR for approval
( pdf, 386 KB )
(1653 downloads)
29th May 2018
pdf
Towards a future fares strategy: a report by KPMG on behalf of RDG
( pdf, 275 KB )
(1726 downloads)
10th May 2018
pdf
Long term passenger rolling stock strategy for the rail industry (6th edition)
( pdf, 1.54 MB )
(2485 downloads)
22nd Mar 2018
pdf
Community rail and social inclusion: a report by ACoRP
( pdf, 5.82 MB )
(2632 downloads)
21st Mar 2018
pdf
Local economic benefits of station investment: report by Steer Davies Gleave for RDG
( pdf, 2.51 MB )
(1832 downloads)
19th Mar 2018
pdf
In partnership for Britain's prosperity: West of England
( pdf, 7.62 MB )
(1751 downloads)
19th Mar 2018
pdf
Brexit and the rail industry: policy asks
( pdf, 247 KB )
(3611 downloads)
06th Mar 2018
pdf
Working together for Britain's prosperity (House Magazine article)
( pdf, 2.57 MB )
(1912 downloads)
01st Mar 2018
pdf
Station car parking good practice guide
( pdf, 4.05 MB )
(10950 downloads)
28th Feb 2018
pdf
George Bradshaw Address 2018
( pdf, 3.25 MB )
(1810 downloads)
27th Feb 2018
pdf
What makes Britain's railways great? A European comparison
( pdf, 678 KB )
(2185 downloads)
15th Feb 2018
pdf
Action plan for information on rail fares and ticketing: implementation details
( pdf, 1.79 MB )
(2378 downloads)
14th Feb 2018
pdf
Request to ORR for approval of Phase 1 parameters
( pdf, 246 KB )
(1699 downloads)
05th Feb 2018
pdf
Network Rail payment rates: submission to ORR from the revenue sub group
( pdf, 613 KB )
(1708 downloads)
02nd Feb 2018
pdf
Managing low adhesion - AWS manual Issue 6
( pdf, 6.42 MB )
(25554 downloads)
24th Jan 2018
pdf
Independent audit report for Phase 1
( pdf, 4.21 MB )
(1883 downloads)
12th Jan 2018
pdf
Request to TOCs and NR for approval of Phase 1 parameters
( pdf, 125 KB )
(1565 downloads)
12th Jan 2018
pdf
Railway political map
( pdf, 13.00 MB )
(3332 downloads)
01st Jan 2018
pdf
PIDD-29 Waves 3 to 6 research findings (October 2016 - September 2017)
( pdf, 1.46 MB )
(1771 downloads)
20th Dec 2017
pdf
Partnership railway’s transformation in numbers: dataset on rail industry finances, performance and investment since 1997-98
( pdf, 3.45 MB )
(1810 downloads)
04th Dec 2017
pdf
Mystery shopping report 2017: ticket office sales
( pdf, 4.21 MB )
(2343 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: online ticket sales
( pdf, 3.74 MB )
(1969 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: TVM ticket sales
( pdf, 831 KB )
(2161 downloads)
01st Dec 2017
pdf
National rail passenger operators’ map
( pdf, 1.21 MB )
(1880 downloads)
01st Dec 2017
pdf
Consultant’s final report for Phase 1
( pdf, 429 KB )
(2023 downloads)
15th Nov 2017
pdf
In partnership for Britain's prosperity
( pdf, 15.79 MB )
(2088 downloads)
30th Oct 2017
pdf
Investment in rail: the economic benefits: a report for RDG by Oxera
( pdf, 59 KB )
(2029 downloads)
30th Oct 2017
pdf
Rail border controls post-Brexit: US and Canada study visit
( pdf, 1.02 MB )
(1940 downloads)
18th Sep 2017
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