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Assisted Travel

Assisted Travel

Assisted Travel

Help for those who have difficulty travelling alone

Facility available

Rail Staff Travel cardholders unable to travel alone and needing someone to travel with them can have their card endorsed to allow an attendant to travel with them on National Rail services.

This provision does not extend to reciprocal carriers (i.e. ferries or heritage railways), London Underground or any TOC or group issued cards/passes. It also does not apply to FIP cards or coupons.

Eligibility criteria

The cardholder must meet the eligibility criteria for a Disabled Persons Railcard (they do not have to purchase the Disabled Persons Railcard). 

How to apply

The primary cardholder will need to provide proof of this to RST. Please submit the Attendant Request XX45 form and attach an image of the relevant proof. 

Benefit

If the cardholder is travelling on a Status Pass or with a dated box on a Staff Travel Card, which contains the endorsement And an Attendant Where Required then the attendant travelling with them also travels for free.

If the card holder is travelling on a staff discounted (priv-rate) ticket, and their card contains the endorsement And an Attendant Where Required then the attendant travelling with them must also purchase a priv discounted ticket.

Card holders who have a card with the endorsement which contains the endorsement And an Attendant Where Required can still travel independently should they so choose.