Contact Us

Rail Delivery Group Ltd, 2nd Floor, 200 Aldersgate Street, London EC1A 4HD


Contact details

Rail Staff Travel

For queries about rail staff travel, entitlements and applications
>> Go to the Rail Staff Travel website

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020 7841 8274

Passenger train operators

For queries, comments or complaints about a train journey, station, staff or ticket offices

National Rail Enquiries

For timetables and planning your journey
>> Go to the National Rail Enquiries website

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0345 7484 950

Railcards

For queries about any of our Railcards
>> Go to the Railcards website

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0345 3000 250

Get involved

To share an innovative idea or concept that could help move the rail industry forward in the UK

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For general enquiries

Only If a specific contact is not listed elsewhere on this page

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020 7841 8000

Twitter

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Other rail organisations

For details of other organisations in the rail industry

Media

For accredited members of the media contacting the RDG press office

Our address

Rail Delivery Group Ltd, 2nd Floor, 200 Aldersgate Street, London EC1A 4HD

PLEASE NOTE: The Rail Delivery Group will
be moving to a new office from Tuesday
30th May 2023,

​The new address will be;

​First Floor North,
​1 Puddle Dock,
​London,
​EC4V 3DS

Transport links

National Rail stations

City Thameslink - 10 mins walk
Farringdon - 10 mins walk
Moorgate - 10 mins walk
Liverpool St - 15 mins walk

London Underground

Transport links

London Underground

Barbican - 5 mins walk
St Pauls - 5 mins walk
Moorgate - 10 mins walk
Liverpool St - 15 mins walk

London Underground

Transport links

Buses

4, 56, 100, 388, 46

Cycle hire

Transport links

Buses

Museum of London - directly outside our offices
Aldersgate Street - 0.6km
Barbican - 0.7km

Cycle hire

Transport links

NCP car park
158-170 Aldersgate Street EC1A 4HY - 4 mins walk

Map

If you are visiting us, please enter the building via the South Reception, next to the Giant Bike Shop and Pret-a-Manger.
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