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About us
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We provide essential services that support better customer experience
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Executive
Meet RDG's Executive Chair, CEO and executive team.
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RDG Vacancies
9
6
Feb
Project Manager- PAYG Ticketing - 18 month FTC -
London, England, United Kingdom
6
Feb
People Partner - 6M FTC
London, England, United Kingdom
Working at RDG
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rst@raildeliverygroup.com
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Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
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Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
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Real-time train journey information
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Reservations
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Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
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Ensuring accessible, inclusive travel for all rail users
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Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
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Setting standards for trusted ticketing and retail partners
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Custom travel solutions and fares for corporate journeys
Reservations
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Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
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Celebrating the railway
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Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
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Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Northern service on the Weardale Railway
10 February 2026
Northern will operate a Class 158 passenger train from Darlington on to the Weardale Railway on a return service on 22 February. Rail Staff Travel f…
04
Feb
Days Out 2 for 1 offers in February 2026
National Rail’s Days Out Guide has 2FOR1, 1/3 OFF and many more great discounts to places like The Tower of London, Lon…
16
Jan
Status Pass Renewal 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status…
14
Jan
Guide for Widows and Widowers
We have produced a guide aimed at those who are recently widowed and who have been in receipt of a Staff Travel Card as…
View all news
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Rail staff leisure card
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RST online leisure card
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Staff travel card
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Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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pdf
2025 10 06 RDG Board Minutes
( pdf, 185 KB )
(298 downloads)
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06th Oct 2025
pdf
2025 07 14 RDG Board Meeting Minutes
( pdf, 106 KB )
(835 downloads)
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14th Jul 2025
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2025 05 19 RDG Board Meeting Minutes
( pdf, 106 KB )
(915 downloads)
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19th May 2025
pdf
2025 03 24 RDG Board Meeting Minutes
( pdf, 124 KB )
(997 downloads)
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04th Apr 2025
pdf
2025 02 03 RDG Board Meeting Minutes
( pdf, 126 KB )
(1062 downloads)
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03rd Feb 2025
pdf
2024 11 25 RDG Board Meeting Minutes
( pdf, 109 KB )
(1294 downloads)
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25th Nov 2024
pdf
2024 07 01 RDG Board Meeting Minutes
( pdf, 107 KB )
(1308 downloads)
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01st Jul 2024
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2024 05 13 RDG Board Meeting Minutes
( pdf, 106 KB )
(1209 downloads)
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13th May 2024
pdf
2024 03 25 RDG Board Meeting Minutes
( pdf, 122 KB )
(1953 downloads)
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15th Apr 2024
pdf
2024 01 30 RDG Board Meeting Minutes
( pdf, 105 KB )
(1251 downloads)
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30th Jan 2024
pdf
2023 09 27 RDG Board Meeting Minutes
( pdf, 122 KB )
(1376 downloads)
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27th Sep 2023
pdf
2023 07 24 RDG Board Meeting Minutes
( pdf, 120 KB )
(1208 downloads)
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07th Jul 2023
pdf
23 Mar 2021 RDG Board - action points
( pdf, 207 KB )
(5494 downloads)
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23rd Mar 2021
pdf
09 Feb 2021 RDG Board - action points
( pdf, 191 KB )
(4947 downloads)
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09th Feb 2021
pdf
15 Dec 2020 RDG Board - action points
( pdf, 214 KB )
(5075 downloads)
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15th Dec 2020
pdf
03 Nov 2020 RDG Board - action points
( pdf, 82 KB )
(5229 downloads)
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03rd Nov 2020
pdf
25 Sep 2020 RDG Board - action points
( pdf, 162 KB )
(5276 downloads)
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25th Sep 2020
pdf
21 Jul 2020 RDG Board - action points
( pdf, 122 KB )
(5144 downloads)
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21st Jul 2020
pdf
17 Jun 2020 RDG Board - action points
( pdf, 153 KB )
(6004 downloads)
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17th Jun 2020
pdf
05 May 2020 RDG Board - action points
( pdf, 153 KB )
(5922 downloads)
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05th May 2020
pdf
11 Feb 2020 RDG Board - action points
( pdf, 165 KB )
(6169 downloads)
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11th Feb 2020
pdf
17 Dec 2019 RDG Board - action points
( pdf, 85 KB )
(5036 downloads)
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17th Dec 2019
pdf
07 Nov 2019 RDG Board - action points
( pdf, 89 KB )
(5347 downloads)
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07th Nov 2019
pdf
26 Sep 2019 RDG Board - action points
( pdf, 117 KB )
(5239 downloads)
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26th Sep 2019
pdf
27 Jul 2019 RDG Board - action points
( pdf, 126 KB )
(5047 downloads)
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27th Jul 2019
pdf
18 Jun 2019 RDG Board - action points
( pdf, 153 KB )
(4898 downloads)
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18th Jun 2019
pdf
07 May 2019 RDG Board - action points
( pdf, 104 KB )
(5118 downloads)
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07th May 2019
pdf
26 Mar 2019 RDG Board - action points
( pdf, 87 KB )
(5144 downloads)
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26th Mar 2019
pdf
12 Feb 2019 RDG Board - action points
( pdf, 139 KB )
(5455 downloads)
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12th Feb 2019
pdf
06 Nov 2018 RDG Board - action points
( pdf, 96 KB )
(5723 downloads)
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06th Nov 2018
pdf
18 Sep 2018 RDG Board - action points
( pdf, 457 KB )
(4823 downloads)
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18th Sep 2018
pdf
07 Jun 2018 RDG Board - action points
( pdf, 34 KB )
(5537 downloads)
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07th Jun 2018
pdf
24 Apr 2018 RDG Board - action points
( pdf, 54 KB )
(3582 downloads)
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24th Apr 2018
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13 Mar 2018 RDG Board - action points
( pdf, 54 KB )
(3980 downloads)
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13th Mar 2018
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30 Jan 2018 RDG Board - action points
( pdf, 54 KB )
(3464 downloads)
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30th Jan 2018
pdf
07 Nov 2017 RDG Board - action points
( pdf, 42 KB )
(3873 downloads)
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07th Nov 2017
pdf
28 Sep 2017 RDG Board - action points
( pdf, 49 KB )
(3447 downloads)
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28th Sep 2017
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20 Jul 2017 RDG Board - action points
( pdf, 50 KB )
(3451 downloads)
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20th Jul 2017
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17 Jun 2017 RDG Board - action points
( pdf, 48 KB )
(3483 downloads)
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17th Jun 2017
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30 Apr 2017 RDG Board - action points
( pdf, 56 KB )
(3397 downloads)
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30th Apr 2017
pdf
15 Mar 2017 RDG Board - action points
( pdf, 59 KB )
(3360 downloads)
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15th Mar 2017
pdf
31 Jan 2017 RDG Board - action points
( pdf, 23 KB )
(3444 downloads)
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31st Jan 2017
pdf
29 Nov 2016 RDG Board - action points
( pdf, 48 KB )
(3455 downloads)
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29th Nov 2016
pdf
29 Sep 2016 RDG Board - action points
( pdf, 24 KB )
(3465 downloads)
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29th Sep 2016
pdf
21 Jun 2016 RDG Board - action points
( pdf, 35 KB )
(3310 downloads)
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21st Jun 2016
pdf
26 May 2016 RDG Board - action points
( pdf, 130 KB )
(3449 downloads)
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26th May 2016
pdf
28 Apr 2016 RDG Board - action points
( pdf, 367 KB )
(3387 downloads)
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28th Apr 2016
pdf
22 Mar 2016 RDG Board - action points
( pdf, 211 KB )
(3324 downloads)
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22nd Mar 2016
pdf
22 Feb 2016 RDG Board - action points
( pdf, 208 KB )
(3453 downloads)
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22nd Feb 2016
pdf
26 Jan 2016 RDG Board - action points
( pdf, 42 KB )
(3388 downloads)
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26th Jan 2016
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