Address by Paul Plummer, CEO, Rail Delivery Group at the National Rail Conference 12 November 2019
As the country faces a moment of generational change, the rail network is facing a turning point of its own. In recognising the need for change, we have been leading the calls for root and branch reform to deliver a more reliable, joined-up and accountable railway.
The future of Britain’s railway is a debate which, for people in the industry, has sometimes felt almost as hotly contested as Brexit. On both sides, emotions run high, opinions are polarised and cold, hard facts are the collateral damage.
25 years ago, Britain’s railway embarked on a bold new journey. It’s time to change track once again.
- We've listened. It's time to respond with what our customers want.
- Payments for disruption and good performance on the railway
- What does the new Rail Ombudsman mean for customers?
- Paul Plummer's speech: Rail review requires big conversation to develop ‘Britain’s proposals’ for reform