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About us
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We provide essential services that support better customer experience
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RDG Vacancies
8
29
Oct
Passenger Demand Forecasting Scheme Manager - 12M FTC
London, England, United Kingdom
29
Oct
Head of Engineering
London, Great Britain, United Kingdom
Working at RDG
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Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
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Real-time train journey information
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Rail Data Marketplace
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Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Train vs Plane
Comparing rail and air on cost, carbon and convenience
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Creating connections that matter.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Lausanne–Échallens–Bercher joins the SP group
23 October 2026
From 1 January 2027, the Lausanne-Echallens-Bercher (LEB) Railway will join the SP group within the FIP scheme. This means: SP FIP coupons can be…
23
Oct
Standard Plus accommodation on London Northwestern Railway services
London Northwestern Railway are trialling a Standard Plus product through late 2026 into early 2027. Details of the tri…
19
Oct
RENFE ticketing
This news item is relevant to those who hold FIP International Reduced Rate cards. Due to a systems issue, Internation…
16
Oct
London and Thames Valley engineering works 28-29 November 2026
On the weekend of 28-29 November 2026 engineering works will prevent all train services operating between London Paddin…
View all news
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Staff travel card
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Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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pdf
2025 10 06 RDG Board Minutes
( pdf, 185 KB )
(1123 downloads)
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06th Oct 2025
pdf
2025 07 14 RDG Board Meeting Minutes
( pdf, 106 KB )
(1608 downloads)
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14th Jul 2025
pdf
2025 05 19 RDG Board Meeting Minutes
( pdf, 106 KB )
(1613 downloads)
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19th May 2025
pdf
2025 03 24 RDG Board Meeting Minutes
( pdf, 124 KB )
(1713 downloads)
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04th Apr 2025
pdf
2025 02 03 RDG Board Meeting Minutes
( pdf, 126 KB )
(1758 downloads)
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03rd Feb 2025
pdf
2024 11 25 RDG Board Meeting Minutes
( pdf, 109 KB )
(1925 downloads)
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25th Nov 2024
pdf
2024 07 01 RDG Board Meeting Minutes
( pdf, 107 KB )
(1952 downloads)
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01st Jul 2024
pdf
2024 05 13 RDG Board Meeting Minutes
( pdf, 106 KB )
(1838 downloads)
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13th May 2024
pdf
2024 03 25 RDG Board Meeting Minutes
( pdf, 122 KB )
(2560 downloads)
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15th Apr 2024
pdf
2024 01 30 RDG Board Meeting Minutes
( pdf, 105 KB )
(1843 downloads)
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30th Jan 2024
pdf
2023 09 27 RDG Board Meeting Minutes
( pdf, 122 KB )
(2029 downloads)
Popular
27th Sep 2023
pdf
2023 07 24 RDG Board Meeting Minutes
( pdf, 120 KB )
(1847 downloads)
Popular
07th Jul 2023
pdf
23 Mar 2021 RDG Board - action points
( pdf, 207 KB )
(6096 downloads)
Popular
23rd Mar 2021
pdf
09 Feb 2021 RDG Board - action points
( pdf, 191 KB )
(5734 downloads)
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09th Feb 2021
pdf
15 Dec 2020 RDG Board - action points
( pdf, 214 KB )
(5707 downloads)
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15th Dec 2020
pdf
03 Nov 2020 RDG Board - action points
( pdf, 82 KB )
(5884 downloads)
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03rd Nov 2020
pdf
25 Sep 2020 RDG Board - action points
( pdf, 162 KB )
(5906 downloads)
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25th Sep 2020
pdf
21 Jul 2020 RDG Board - action points
( pdf, 122 KB )
(5978 downloads)
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21st Jul 2020
pdf
17 Jun 2020 RDG Board - action points
( pdf, 153 KB )
(6914 downloads)
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17th Jun 2020
pdf
05 May 2020 RDG Board - action points
( pdf, 153 KB )
(6866 downloads)
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05th May 2020
pdf
11 Feb 2020 RDG Board - action points
( pdf, 165 KB )
(7057 downloads)
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11th Feb 2020
pdf
17 Dec 2019 RDG Board - action points
( pdf, 85 KB )
(5923 downloads)
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17th Dec 2019
pdf
07 Nov 2019 RDG Board - action points
( pdf, 89 KB )
(6308 downloads)
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07th Nov 2019
pdf
26 Sep 2019 RDG Board - action points
( pdf, 117 KB )
(6197 downloads)
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26th Sep 2019
pdf
27 Jul 2019 RDG Board - action points
( pdf, 126 KB )
(5963 downloads)
Popular
27th Jul 2019
pdf
18 Jun 2019 RDG Board - action points
( pdf, 153 KB )
(5819 downloads)
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18th Jun 2019
pdf
07 May 2019 RDG Board - action points
( pdf, 104 KB )
(6077 downloads)
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07th May 2019
pdf
26 Mar 2019 RDG Board - action points
( pdf, 87 KB )
(6145 downloads)
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26th Mar 2019
pdf
12 Feb 2019 RDG Board - action points
( pdf, 139 KB )
(6456 downloads)
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12th Feb 2019
pdf
06 Nov 2018 RDG Board - action points
( pdf, 96 KB )
(6720 downloads)
Popular
06th Nov 2018
pdf
18 Sep 2018 RDG Board - action points
( pdf, 457 KB )
(5819 downloads)
Popular
18th Sep 2018
pdf
07 Jun 2018 RDG Board - action points
( pdf, 34 KB )
(6554 downloads)
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07th Jun 2018
pdf
24 Apr 2018 RDG Board - action points
( pdf, 54 KB )
(4200 downloads)
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24th Apr 2018
pdf
13 Mar 2018 RDG Board - action points
( pdf, 54 KB )
(4597 downloads)
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13th Mar 2018
pdf
30 Jan 2018 RDG Board - action points
( pdf, 54 KB )
(4073 downloads)
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30th Jan 2018
pdf
07 Nov 2017 RDG Board - action points
( pdf, 42 KB )
(4507 downloads)
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07th Nov 2017
pdf
28 Sep 2017 RDG Board - action points
( pdf, 49 KB )
(4053 downloads)
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28th Sep 2017
pdf
20 Jul 2017 RDG Board - action points
( pdf, 50 KB )
(4078 downloads)
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20th Jul 2017
pdf
17 Jun 2017 RDG Board - action points
( pdf, 48 KB )
(4107 downloads)
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17th Jun 2017
pdf
30 Apr 2017 RDG Board - action points
( pdf, 56 KB )
(4042 downloads)
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30th Apr 2017
pdf
15 Mar 2017 RDG Board - action points
( pdf, 59 KB )
(3961 downloads)
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15th Mar 2017
pdf
31 Jan 2017 RDG Board - action points
( pdf, 23 KB )
(4063 downloads)
Popular
31st Jan 2017
pdf
29 Nov 2016 RDG Board - action points
( pdf, 48 KB )
(4143 downloads)
Popular
29th Nov 2016
pdf
29 Sep 2016 RDG Board - action points
( pdf, 24 KB )
(4052 downloads)
Popular
29th Sep 2016
pdf
21 Jun 2016 RDG Board - action points
( pdf, 35 KB )
(3939 downloads)
Popular
21st Jun 2016
pdf
26 May 2016 RDG Board - action points
( pdf, 130 KB )
(4106 downloads)
Popular
26th May 2016
pdf
28 Apr 2016 RDG Board - action points
( pdf, 367 KB )
(3972 downloads)
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28th Apr 2016
pdf
22 Mar 2016 RDG Board - action points
( pdf, 211 KB )
(3919 downloads)
Popular
22nd Mar 2016
pdf
22 Feb 2016 RDG Board - action points
( pdf, 208 KB )
(4036 downloads)
Popular
22nd Feb 2016
pdf
26 Jan 2016 RDG Board - action points
( pdf, 42 KB )
(4019 downloads)
Popular
26th Jan 2016
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