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About us
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We provide essential services that support better customer experience
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Meet RDG's Executive Chair, CEO and executive team.
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RDG Vacancies
2
1
Apr
Lead Solution Architect (Barcode) - 12m FTC
London, England, United Kingdom
1
Apr
Lead Solution Architect (ITSO / Mobile) - 18m FTC
London, England, United Kingdom
Working at RDG
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020 7841 8000
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Rail Staff Travel
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rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
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Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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For Safeguarded Employees
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Rail Staff Travel home
Changes to buying tickets on SNCB trains in Belgium
31 March 2026
From 1 July 2026 it will no longer be possible to purchase any tickets, including FIP discounted tickets, on board any SNCB train in Belgium. All pas…
20
Mar
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
17
Mar
Lumo West Coast services
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London…
12
Mar
Staff Travel Card renewal for 2026/27
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Staff T…
View all news
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Replace lost, stolen, damaged or faulty cards
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Add or declare a spouse, partner or child
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
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0800 012 1117
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Search Results for "station travel plans"
Search Results for "station travel plans"
16 Search results
Conditions of Issue and Use
Rail Staff Travel Version 14 - updated 14 January 2025 These Conditions of Issue and Use apply to all Rail Staff Travel National, International and T…
Europe and FIP (all)
Rail Staff Travel Guides for using Rail Staff Travel issued FIP facilities in Europe, and also using FIP facilities and some Staff Travel Cards for d…
Customer Information Pledges
Keeping you up to date when travelling by train September 2025 Jump to a section Helping you plan your journey It's all about people What you can exp…
Customer Focused Stations
Customer Focused Stations 31 October 2023 Following a public consultation by Transport Focus and London TravelWatch these proposals are not being tak…
VE Day 75
Learn how the rail industry contributed to the national war effort. Introduction VE Day 2020 marks 75 years since guns fell silent on Europe, and rep…
Station travel plans: data analysis report
Station travel plans: research toolkit
Guidance on the implementation of Station Travel Plans
Guidance on the implementation of Station Travel Plans
RDG Station Strategy Webinar: Sustainability (22 April 2021)
The RDG Station Strategy Webinars replaced the usual Stations Summit for 2021. Webinar 1: Sustainability Thursday 22 April 2021 09:30 – 12:30 This we…
GTR and The Prince’s Trust help eight disadvantaged young people find work on the railways
https://www.mynewsdesk.com/uk/govia-thameslink-railway/pressreleases/gtr-and-the-princes-trust-help-eight-disadvantaged-young-people-find-work-on-the…
Our vacancies in Rail
Be part of transforming the Rail Industry Jump to a section Our current vacancies Working at RDG About RDG Day in the life of people Employee Network…
Global Fares for cross-border and high speed services
For cross border, premium long distance and high-speed services Global Fares On some cross border, premium long distance and high-speed services Glob…
Evaluation of the pilot programme of Station Travel Plans: an RSSB report
Station travel plans: site audit template
It’s time for a bold vision for rail
Thoughts from Rail Delivery Group CEO Jacqueline Starr on Customer Focused Stations Whether it’s festivals, family days out or a long-deserved holida…