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About us
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About us
Who we are
Our members
Meet the team
Working at RDG
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What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
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Driving collaboration and leadership across Britain’s rail network
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The companies that fully or jointly own the passenger rail companies
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Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
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Explore our vacancies page for more information.
Working at RDG
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Gain real railway experience through projects and site visits.
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General enquiries
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info@raildeliverygroup.com
020 7841 8000
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Rail Staff Travel
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rail staff travel page
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rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Train vs Plane
Comparing rail and air on cost, carbon and convenience
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
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For Safeguarded Employees
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For Non-Safeguarded Employees
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For Network Rail Employees
For Network Rail colleagues
Rail Staff Travel home
FIP Card renewal for 2027/28
11 September 2026
This news item applies only those who already hold a FIP card and also either a Staff Travel Card or Rail Staff Leisure Card. This news item does not…
10
Sep
RST Online Leisure Card renewal for 2026/27
This news item only applies to Network Rail employees who hold an RST Online Leisure Card. It does not apply to holders…
07
Aug
Setting the NR only priv discount on an Oyster Card
This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Sta…
16
Jul
Rail Staff Leisure Card renewal for 2026/27
This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). It does not apply to h…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request season tickets and residential passes
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Apply for International Travel facilities
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Update name, address, contact info or status
Photo upload
Upload or update your photo
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
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European rail staff travel information
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More RST
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Search Results for "station travel plans"
Search Results for "station travel plans"
18 Search results
Conditions of Issue and Use
Rail Staff Travel Version 14 - updated 14 January 2025 These Conditions of Issue and Use apply to all Rail Staff Travel National, International and T…
Customer Information Pledges
Keeping you up to date when travelling by train September 2025 Jump to a section Helping you plan your journey It's all about people What you can exp…
Customer Focused Stations
Customer Focused Stations 31 October 2023 Following a public consultation by Transport Focus and London TravelWatch these proposals are not being tak…
VE Day 75
Learn how the rail industry contributed to the national war effort. Introduction VE Day 2020 marks 75 years since guns fell silent on Europe, and rep…
Station travel plans: data analysis report
Station travel plans: research toolkit
Guidance on the implementation of Station Travel Plans
Guidance on the implementation of Station Travel Plans
RDG Station Strategy Webinar: Sustainability (22 April 2021)
The RDG Station Strategy Webinars replaced the usual Stations Summit for 2021. Webinar 1: Sustainability Thursday 22 April 2021 09:30 – 12:30 This we…
Train vs Plane
Rethink how you travel this summer Whether you’re travelling cross country for work, holidays or to visit family and friends, you’ll be thinking abou…
Hovertravel
Hovertravel Staff discounted (priv-rate) fares for leisure travel are available on Hovertravel services between Southsea and Ryde. Through fares are…
GTR and The Prince’s Trust help eight disadvantaged young people find work on the railways
https://www.mynewsdesk.com/uk/govia-thameslink-railway/pressreleases/gtr-and-the-princes-trust-help-eight-disadvantaged-young-people-find-work-on-the…
Our vacancies in Rail
Be part of transforming the Rail Industry Jump to a section Our current vacancies Working at RDG About RDG Day in the life of people Employee Network…
Global Fares for cross-border and high speed services
For cross border, premium long distance and high-speed services Global Fares On some cross border, premium long distance and high-speed services Glob…
Improving train performance
Jump to a section Operating plan Resource Infrastructure Trespass Keeping trains moving Operating plan Resource Infrastructure Trespass Keeping train…
Evaluation of the pilot programme of Station Travel Plans: an RSSB report
Station travel plans: site audit template
It’s time for a bold vision for rail
Thoughts from Rail Delivery Group CEO Jacqueline Starr on Customer Focused Stations Whether it’s festivals, family days out or a long-deserved holida…