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About us
Who we are
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We provide essential services that support better customer experience
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Executive
Meet RDG's Executive Chair, CEO and executive team.
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Our board is made up of transport experts from owning groups and infrastructure operators.
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RDG Vacancies
3
22
Feb
Applications Support Specialist - 12m Maternity Cover
London, England, United Kingdom
22
Feb
Lead Solution Architect (ITSO / Mobile) - 18m FTC
London, England, United Kingdom
Working at RDG
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rst@raildeliverygroup.com
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Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
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Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Northern service on the Weardale Railway
10 February 2026
Northern will operate a Class 158 passenger train from Darlington on to the Weardale Railway on a return service on 22 February. Rail Staff Travel f…
04
Feb
Days Out 2 for 1 offers in February 2026
National Rail’s Days Out Guide has 2FOR1, 1/3 OFF and many more great discounts to places like The Tower of London, Lon…
16
Jan
Status Pass Renewal 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status…
14
Jan
Guide for Widows and Widowers
We have produced a guide aimed at those who are recently widowed and who have been in receipt of a Staff Travel Card as…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
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2025 10 06 RDG Board Minutes
( pdf, 185 KB )
(314 downloads)
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06th Oct 2025
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2025 07 14 RDG Board Meeting Minutes
( pdf, 106 KB )
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14th Jul 2025
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2025 05 19 RDG Board Meeting Minutes
( pdf, 106 KB )
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19th May 2025
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2025 03 24 RDG Board Meeting Minutes
( pdf, 124 KB )
(1011 downloads)
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04th Apr 2025
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2025 02 03 RDG Board Meeting Minutes
( pdf, 126 KB )
(1076 downloads)
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03rd Feb 2025
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2024 11 25 RDG Board Meeting Minutes
( pdf, 109 KB )
(1311 downloads)
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25th Nov 2024
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2024 07 01 RDG Board Meeting Minutes
( pdf, 107 KB )
(1322 downloads)
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01st Jul 2024
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2024 05 13 RDG Board Meeting Minutes
( pdf, 106 KB )
(1219 downloads)
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13th May 2024
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2024 03 25 RDG Board Meeting Minutes
( pdf, 122 KB )
(1964 downloads)
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15th Apr 2024
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2024 01 30 RDG Board Meeting Minutes
( pdf, 105 KB )
(1263 downloads)
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30th Jan 2024
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2023 09 27 RDG Board Meeting Minutes
( pdf, 122 KB )
(1391 downloads)
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27th Sep 2023
pdf
2023 07 24 RDG Board Meeting Minutes
( pdf, 120 KB )
(1222 downloads)
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07th Jul 2023
pdf
23 Mar 2021 RDG Board - action points
( pdf, 207 KB )
(5507 downloads)
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23rd Mar 2021
pdf
09 Feb 2021 RDG Board - action points
( pdf, 191 KB )
(4964 downloads)
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09th Feb 2021
pdf
15 Dec 2020 RDG Board - action points
( pdf, 214 KB )
(5088 downloads)
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15th Dec 2020
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03 Nov 2020 RDG Board - action points
( pdf, 82 KB )
(5243 downloads)
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03rd Nov 2020
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25 Sep 2020 RDG Board - action points
( pdf, 162 KB )
(5293 downloads)
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25th Sep 2020
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21 Jul 2020 RDG Board - action points
( pdf, 122 KB )
(5161 downloads)
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21st Jul 2020
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17 Jun 2020 RDG Board - action points
( pdf, 153 KB )
(6017 downloads)
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17th Jun 2020
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05 May 2020 RDG Board - action points
( pdf, 153 KB )
(5943 downloads)
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05th May 2020
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11 Feb 2020 RDG Board - action points
( pdf, 165 KB )
(6186 downloads)
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11th Feb 2020
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17 Dec 2019 RDG Board - action points
( pdf, 85 KB )
(5050 downloads)
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17th Dec 2019
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07 Nov 2019 RDG Board - action points
( pdf, 89 KB )
(5356 downloads)
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07th Nov 2019
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26 Sep 2019 RDG Board - action points
( pdf, 117 KB )
(5253 downloads)
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26th Sep 2019
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27 Jul 2019 RDG Board - action points
( pdf, 126 KB )
(5059 downloads)
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27th Jul 2019
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18 Jun 2019 RDG Board - action points
( pdf, 153 KB )
(4913 downloads)
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18th Jun 2019
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07 May 2019 RDG Board - action points
( pdf, 104 KB )
(5132 downloads)
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07th May 2019
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26 Mar 2019 RDG Board - action points
( pdf, 87 KB )
(5153 downloads)
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26th Mar 2019
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12 Feb 2019 RDG Board - action points
( pdf, 139 KB )
(5475 downloads)
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12th Feb 2019
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06 Nov 2018 RDG Board - action points
( pdf, 96 KB )
(5739 downloads)
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06th Nov 2018
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18 Sep 2018 RDG Board - action points
( pdf, 457 KB )
(4835 downloads)
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18th Sep 2018
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07 Jun 2018 RDG Board - action points
( pdf, 34 KB )
(5550 downloads)
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07th Jun 2018
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24 Apr 2018 RDG Board - action points
( pdf, 54 KB )
(3597 downloads)
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24th Apr 2018
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13 Mar 2018 RDG Board - action points
( pdf, 54 KB )
(3990 downloads)
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13th Mar 2018
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30 Jan 2018 RDG Board - action points
( pdf, 54 KB )
(3477 downloads)
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30th Jan 2018
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07 Nov 2017 RDG Board - action points
( pdf, 42 KB )
(3886 downloads)
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07th Nov 2017
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28 Sep 2017 RDG Board - action points
( pdf, 49 KB )
(3464 downloads)
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28th Sep 2017
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20 Jul 2017 RDG Board - action points
( pdf, 50 KB )
(3466 downloads)
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20th Jul 2017
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17 Jun 2017 RDG Board - action points
( pdf, 48 KB )
(3494 downloads)
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17th Jun 2017
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30 Apr 2017 RDG Board - action points
( pdf, 56 KB )
(3415 downloads)
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30th Apr 2017
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15 Mar 2017 RDG Board - action points
( pdf, 59 KB )
(3375 downloads)
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15th Mar 2017
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31 Jan 2017 RDG Board - action points
( pdf, 23 KB )
(3456 downloads)
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31st Jan 2017
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29 Nov 2016 RDG Board - action points
( pdf, 48 KB )
(3524 downloads)
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29th Nov 2016
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29 Sep 2016 RDG Board - action points
( pdf, 24 KB )
(3479 downloads)
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29th Sep 2016
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21 Jun 2016 RDG Board - action points
( pdf, 35 KB )
(3323 downloads)
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21st Jun 2016
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26 May 2016 RDG Board - action points
( pdf, 130 KB )
(3462 downloads)
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26th May 2016
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28 Apr 2016 RDG Board - action points
( pdf, 367 KB )
(3400 downloads)
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28th Apr 2016
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22 Mar 2016 RDG Board - action points
( pdf, 211 KB )
(3339 downloads)
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22nd Mar 2016
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22 Feb 2016 RDG Board - action points
( pdf, 208 KB )
(3469 downloads)
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22nd Feb 2016
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26 Jan 2016 RDG Board - action points
( pdf, 42 KB )
(3399 downloads)
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26th Jan 2016
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