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Setting the NR only priv discount on an Oyster Card

Setting the NR only priv discount on an Oyster Card

Updated 07 August 2026

This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Staff Leisure Card. It does not apply to safeguarded employees issued with the Staff Travel Card, or Network Rail employees issued with the RST Online Leisure Card.

There are two options to get the NR only priv discount set on an Oyster Card.

Option 1 – at selected London Underground stations

Certain London Underground stations are able to set the NR only priv discount on an Oyster Card but you need an authorisation form from RST.  If possible please try to avoid peak times.

The stations are:

Euston

London Bridge

Heathrow T2&3

Paddington

Heathrow T4

Stratford

King's Cross St Pancras

Victoria

Liverpool Street

Waterloo

To obtain the authorisation form from Rail Staff Travel.

  1. Submit the TfL Privilege Oyster Application XX19 form on the RST website. You will need to include the registered Oyster Card numbers on our application.
  2. RST will e-mail you the Authorisation form within 4 weeks which you will need to print off and take with you to one of the London Underground stations listed above.

Your Oyster card must be registered – if it isn’t please go to the Oyster Registration website

Staff at the underground station will use their ticket vending machines on the station concourse or entrance hall to set the discount for you.

The discount remains on your Oyster card for the validity of your Rail Staff Leisure Card.

If you have any issues getting the discount set please contact TfL directly

If your query is not resolved by TfL you can contact London Travel Watch

Option 2 – at selected Elizabeth line stations

The discount can be set at the following Elizabeth Line stations, between the times shown in the table.

Your Oyster card must be registered – if it isn’t please go to the Oyster Registration website

Station

Monday to Friday

Saturday

Sunday

Ilford

10.00 – 15.00 hrs

10.00 – 15.00 hrs

 

Romford

10.00 – 15.00 hrs

10.00 – 15.00 hrs

 

Ealing Broadway

10.00 – 15.00 hrs

10.00 – 17.00 hrs

10.00 – 17.00 hrs

West Ealing

10.00 – 15.00 hrs

10.00 – 17.00 hrs

 

Hayes and Harlington

10.00 – 15.00 hrs

10.00 – 17.00 hrs

10.00 – 17.00 hrs

Southall

10.00 – 15.00 hrs

10.00 – 17.00 hrs

 

West Drayton

10.00 – 15.00 hrs

10.00 – 17.00 hrs

 

Custom House *

10.00 – 15.00 hrs

10.00 – 17.00 hrs

10.00 – 17.00 hrs

Woolwich *

10.00 – 15.00 hrs

10.00 – 17.00 hrs

10.00 – 17.00 hrs

Canary Wharf *

10.00 – 15.00 hrs

10.00 – 17.00 hrs

10.00 – 17.00 hrs

Paddington *

10.00 – 15.00 hrs

10.00 – 17.00 hrs

10.00 – 17.00 hrs

At stations marked with a * you will need to ask to speak to a manager so they can set the discount.

If you have any issues getting the discount set please contact TfL directly

If your query is not resolved by TfL you can contact London Travel Watch