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About us
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What we do
We provide essential services that support better customer experience
Our values
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Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
9
12
Nov
International Manager
London, England, United Kingdom
12
Nov
Retail and Product Specialist
London, England, United Kingdom
Working at RDG
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020 7841 8000
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rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Train vs Plane
Comparing rail and air on cost, carbon and convenience
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Creating connections that matter.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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For Safeguarded Employees
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Rail Staff Travel home
Staff Travel Restrictions for Winter 2026-27
11 November 2026
The staff travel restrictions for Winter 2026-27 valid from 13 December 2026 to 15 May 2027 are now available on the RST Staff Travel Restrictions pa…
30
Oct
RST Online Leisure Card renewal for 2026/27
This news item only applies to Network Rail employees who hold an RST Online Leisure Card. It does not apply to holders…
23
Oct
Lausanne–Échallens–Bercher joins the SP group
From 1 January 2027, the Lausanne-Echallens-Bercher (LEB) Railway will join the SP group within the FIP scheme. This m…
23
Oct
Standard Plus accommodation on London Northwestern Railway services
London Northwestern Railway are trialling a Standard Plus product through late 2026 into early 2027. Details of the tri…
View all news
Replacement cards forms
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
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rst@raildeliverygroup.com
020 7841 8274
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pdf
2025 10 06 RDG Board Minutes
( pdf, 185 KB )
(1178 downloads)
Popular
06th Oct 2025
pdf
2025 07 14 RDG Board Meeting Minutes
( pdf, 106 KB )
(1676 downloads)
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14th Jul 2025
pdf
2025 05 19 RDG Board Meeting Minutes
( pdf, 106 KB )
(1656 downloads)
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19th May 2025
pdf
2025 03 24 RDG Board Meeting Minutes
( pdf, 124 KB )
(1767 downloads)
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04th Apr 2025
pdf
2025 02 03 RDG Board Meeting Minutes
( pdf, 126 KB )
(1817 downloads)
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03rd Feb 2025
pdf
2024 11 25 RDG Board Meeting Minutes
( pdf, 109 KB )
(1975 downloads)
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25th Nov 2024
pdf
2024 07 01 RDG Board Meeting Minutes
( pdf, 107 KB )
(1993 downloads)
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01st Jul 2024
pdf
2024 05 13 RDG Board Meeting Minutes
( pdf, 106 KB )
(1880 downloads)
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13th May 2024
pdf
2024 03 25 RDG Board Meeting Minutes
( pdf, 122 KB )
(2607 downloads)
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15th Apr 2024
pdf
2024 01 30 RDG Board Meeting Minutes
( pdf, 105 KB )
(1887 downloads)
Popular
30th Jan 2024
pdf
2023 09 27 RDG Board Meeting Minutes
( pdf, 122 KB )
(2071 downloads)
Popular
27th Sep 2023
pdf
2023 07 24 RDG Board Meeting Minutes
( pdf, 120 KB )
(1889 downloads)
Popular
07th Jul 2023
pdf
23 Mar 2021 RDG Board - action points
( pdf, 207 KB )
(6140 downloads)
Popular
23rd Mar 2021
pdf
09 Feb 2021 RDG Board - action points
( pdf, 191 KB )
(5777 downloads)
Popular
09th Feb 2021
pdf
15 Dec 2020 RDG Board - action points
( pdf, 214 KB )
(5753 downloads)
Popular
15th Dec 2020
pdf
03 Nov 2020 RDG Board - action points
( pdf, 82 KB )
(5933 downloads)
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03rd Nov 2020
pdf
25 Sep 2020 RDG Board - action points
( pdf, 162 KB )
(5949 downloads)
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25th Sep 2020
pdf
21 Jul 2020 RDG Board - action points
( pdf, 122 KB )
(6025 downloads)
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21st Jul 2020
pdf
17 Jun 2020 RDG Board - action points
( pdf, 153 KB )
(6963 downloads)
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17th Jun 2020
pdf
05 May 2020 RDG Board - action points
( pdf, 153 KB )
(6911 downloads)
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05th May 2020
pdf
11 Feb 2020 RDG Board - action points
( pdf, 165 KB )
(7103 downloads)
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11th Feb 2020
pdf
17 Dec 2019 RDG Board - action points
( pdf, 85 KB )
(5967 downloads)
Popular
17th Dec 2019
pdf
07 Nov 2019 RDG Board - action points
( pdf, 89 KB )
(6361 downloads)
Popular
07th Nov 2019
pdf
26 Sep 2019 RDG Board - action points
( pdf, 117 KB )
(6236 downloads)
Popular
26th Sep 2019
pdf
27 Jul 2019 RDG Board - action points
( pdf, 126 KB )
(6009 downloads)
Popular
27th Jul 2019
pdf
18 Jun 2019 RDG Board - action points
( pdf, 153 KB )
(5869 downloads)
Popular
18th Jun 2019
pdf
07 May 2019 RDG Board - action points
( pdf, 104 KB )
(6112 downloads)
Popular
07th May 2019
pdf
26 Mar 2019 RDG Board - action points
( pdf, 87 KB )
(6181 downloads)
Popular
26th Mar 2019
pdf
12 Feb 2019 RDG Board - action points
( pdf, 139 KB )
(6498 downloads)
Popular
12th Feb 2019
pdf
06 Nov 2018 RDG Board - action points
( pdf, 96 KB )
(6758 downloads)
Popular
06th Nov 2018
pdf
18 Sep 2018 RDG Board - action points
( pdf, 457 KB )
(5866 downloads)
Popular
18th Sep 2018
pdf
07 Jun 2018 RDG Board - action points
( pdf, 34 KB )
(6593 downloads)
Popular
07th Jun 2018
pdf
24 Apr 2018 RDG Board - action points
( pdf, 54 KB )
(4233 downloads)
Popular
24th Apr 2018
pdf
13 Mar 2018 RDG Board - action points
( pdf, 54 KB )
(4642 downloads)
Popular
13th Mar 2018
pdf
30 Jan 2018 RDG Board - action points
( pdf, 54 KB )
(4114 downloads)
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30th Jan 2018
pdf
07 Nov 2017 RDG Board - action points
( pdf, 42 KB )
(4549 downloads)
Popular
07th Nov 2017
pdf
28 Sep 2017 RDG Board - action points
( pdf, 49 KB )
(4095 downloads)
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28th Sep 2017
pdf
20 Jul 2017 RDG Board - action points
( pdf, 50 KB )
(4121 downloads)
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20th Jul 2017
pdf
17 Jun 2017 RDG Board - action points
( pdf, 48 KB )
(4153 downloads)
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17th Jun 2017
pdf
30 Apr 2017 RDG Board - action points
( pdf, 56 KB )
(4077 downloads)
Popular
30th Apr 2017
pdf
15 Mar 2017 RDG Board - action points
( pdf, 59 KB )
(4002 downloads)
Popular
15th Mar 2017
pdf
31 Jan 2017 RDG Board - action points
( pdf, 23 KB )
(4102 downloads)
Popular
31st Jan 2017
pdf
29 Nov 2016 RDG Board - action points
( pdf, 48 KB )
(4198 downloads)
Popular
29th Nov 2016
pdf
29 Sep 2016 RDG Board - action points
( pdf, 24 KB )
(4100 downloads)
Popular
29th Sep 2016
pdf
21 Jun 2016 RDG Board - action points
( pdf, 35 KB )
(3976 downloads)
Popular
21st Jun 2016
pdf
26 May 2016 RDG Board - action points
( pdf, 130 KB )
(4144 downloads)
Popular
26th May 2016
pdf
28 Apr 2016 RDG Board - action points
( pdf, 367 KB )
(4010 downloads)
Popular
28th Apr 2016
pdf
22 Mar 2016 RDG Board - action points
( pdf, 211 KB )
(3958 downloads)
Popular
22nd Mar 2016
pdf
22 Feb 2016 RDG Board - action points
( pdf, 208 KB )
(4088 downloads)
Popular
22nd Feb 2016
pdf
26 Jan 2016 RDG Board - action points
( pdf, 42 KB )
(4078 downloads)
Popular
26th Jan 2016
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