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About us
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What we do
We provide essential services that support better customer experience
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Driving collaboration and leadership across Britain’s rail network
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Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
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Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
10
10
Aug
Partnership Settlement Assistant
London, England, United Kingdom
10
Aug
Traincrew Project Manager
London, England, United Kingdom
Working at RDG
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020 7841 8000
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rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Train vs Plane
Comparing rail and air on cost, carbon and convenience
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
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For Network Rail colleagues
Rail Staff Travel home
Setting the NR only priv discount on an Oyster Card
07 August 2026
This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Staff Leisure Card. It does not a…
16
Jul
Rail Staff Leisure Card renewal for 2026/27
This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). It does not apply to h…
14
Jul
East Somerset Railway
Staff discounted (priv rate) tickets are now available for travel on the East Somerset Railway in Somerset between Cran…
26
May
Status Pass Renewal 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
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Request season tickets and residential passes
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Apply for International Travel facilities
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Update name, address, contact info or status
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
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0800 012 1117
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European rail staff travel information
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Useful Information
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
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Submissions to the Williams Review
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Submissions to the Williams Review
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Documents
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pdf
Modal comparison: rail and air - RDG submission to the Williams Rail Review
( pdf, 1.29 MB )
(1822 downloads)
25th Jan 2019
pdf
Country profiles: Sweden - RDG submission to the Williams Rail Review
( pdf, 1.05 MB )
(3224 downloads)
21st Jan 2019
pdf
Country profiles: France - RDG submission to the Williams Rail Review
( pdf, 1.06 MB )
(2931 downloads)
21st Jan 2019
pdf
Country profiles: Japan - RDG submission to the Williams Rail Review
( pdf, 1.05 MB )
(2121 downloads)
21st Jan 2019
pdf
Country profiles: USA - RDG submission to the Williams Rail Review
( pdf, 1016 KB )
(2681 downloads)
21st Jan 2019
pdf
Country profiles: Australia - RDG submission to the Williams Rail Review
( pdf, 875 KB )
(2793 downloads)
21st Jan 2019
pdf
Country profiles: Germany - RDG submission to the Williams Rail Review
( pdf, 1.30 MB )
(2848 downloads)
20th Jan 2019
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