Accessibility Tools
Invert colors
Monochrome
Dark contrast
Light contrast
Low saturation
High saturation
Highlight links
Highlight headings
Screen reader
Read mode
Content scaling
100
%
Font size
100
%
Line height
100
%
Letter spacing
100
%
Skip to main content
About us
Who we are
Overview
Our members
Overview
Meet the team
Executive
Our boards
Governance
Working at RDG
Vacancies
Careers in Rail
Events
Overview
Contact us
Overview
About us
What we do
Essential services
Providing data sources
National Rail Enquiries
Railcards
Customer ticket sales
Real-time train journey information
Rail Data Marketplace
Reservations
Putting Customers First
Improving train performance
Customer Information
Accessibility and inclusion
Fares and ticketing
Digital ticketing to more customers
Guide To Retailing
RDG accreditation
Business travel
Reservations
Building a better railway
Overview
Attracting new talent
Sustainability
Violence and Intimidation Against Women and Girls
Celebrating the railway
Overview
World Cup of Stations
What we do
Media
Media centre
Rail events
Our blog
Rail Staff Travel
Home
News
Forms
Guides
Restrictions
Europe and FIP
Travel Irregularities
Conditions of Issue and Use
Eligibility of Family Members
Useful Information
Travel in London
FAQs
Contact
Other Contacts
Privacy
For Safeguarded Employees
For Non-Safeguarded Employees
For Network Rail Employees
About us
Who we are
Our members
Meet the team
Working at RDG
Contact us
What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
Read about us
Train operating companies
The companies that operate passenger rail services
Owning groups
The companies that fully or jointly own the passenger rail companies
Freight operating companies
The companies that transport goods by rail
Track and infrastructure services
The companies that manages the rail track and signalling systems
Other rail industry links
For related rail supply chain, government and European links
Read about our members
Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
5
26
Mar
Policy Manager
London, England, United Kingdom
26
Mar
Credit Control and Settlement Support
London, England, United Kingdom
Working at RDG
Careers in rail
Apprenticeships
Available for young people and adult learners.
Graduate schemes
The Railway Engineering Graduate Scheme for mechanical or electrical engineering.
More careers in rail
General enquiries
For enquiries not listed on our
contact page
please use our general contact details.
info@raildeliverygroup.com
020 7841 8000
See all our contact details
Rail Staff Travel
View the
rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
Benefit types
News
Forms
Guides
Contact us
More from RST
For Safeguarded Employees
For a legacy British Rail or specific carrier colleagues
For Non-Safeguarded Employees
For TOC or specific carrier colleagues
For Network Rail Employees
For Network Rail colleagues
Rail Staff Travel home
New FIP member – KMŁ Koleje Małopolskie
20 March 2026
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around Kraków in the Lesser Poland V…
17
Mar
Lumo West Coast services
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London…
12
Mar
Staff Travel Card renewal for 2026/27
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Staff T…
06
Mar
Seat Reservations on EMR InterCity services
East Midlands Railway have provided the following update: During March and April, we plan to increase the number of ou…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request FIP cards, coupons, duty or non-FIP travel
International travel forms
Apply for International Travel facilities
Change of details forms
Update name, address, contact info or status
Photo upload
Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
Complaints
See complaint details
Restrictions
Rules for staff travel use
Europe and FIP
European rail staff travel information
Travel Irregularities
Reporting and penalties for misuse
Conditions of Issue and Use
Terms and obligations for staff travel
Eligibility of Family Members
Criteria for eligible family members
More RST
Useful Information
Practical travel details
Travel in London
Using staff travel on TFL
FAQs
Answers to common queries
Privacy
How we protect your data
Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
RDG Board meetings
Folder
RDG Board meetings
Search
Category
Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
- Archive
- - Cycle-Rail Awards
- - Station travel plans
- Consultation responses
- - PR18 responses
- - Submissions to the Williams Review
- Rail Data Marketplace
- RDG Board meetings
- - Papers from Stations Summit 2021
- - National Task Force action points
- - Planning Oversight Group minutes
- - Schedule 8 Recalibration Working Group
- - Papers from Stations Summit 2014
- - Papers from Stations Summit 2015
- - Papers from Stations Summit 2016
- - Papers from Stations Summit 2018
- - Papers from Stations Summit 2019
- - Technical Leadership Group
- Services
- - Rail Settlement Plan, including Accreditation
- - Rail Staff Travel
- - - WebFormConfPages
- - Schedule 8 Recalibration Working Group papers
Documents
Order by
Title Alphabetical
Title Reverse Alphabetical
Most Recent First
Oldest First
Most popular first
Last modified first
Toggle
Title
Date
pdf
2025 10 06 RDG Board Minutes
( pdf, 185 KB )
(427 downloads)
06th Oct 2025
pdf
2025 07 14 RDG Board Meeting Minutes
( pdf, 106 KB )
(938 downloads)
14th Jul 2025
pdf
2025 05 19 RDG Board Meeting Minutes
( pdf, 106 KB )
(1001 downloads)
19th May 2025
pdf
2025 03 24 RDG Board Meeting Minutes
( pdf, 124 KB )
(1088 downloads)
04th Apr 2025
pdf
2025 02 03 RDG Board Meeting Minutes
( pdf, 126 KB )
(1166 downloads)
03rd Feb 2025
pdf
2024 11 25 RDG Board Meeting Minutes
( pdf, 109 KB )
(1377 downloads)
25th Nov 2024
pdf
2024 07 01 RDG Board Meeting Minutes
( pdf, 107 KB )
(1378 downloads)
01st Jul 2024
pdf
2024 05 13 RDG Board Meeting Minutes
( pdf, 106 KB )
(1277 downloads)
13th May 2024
pdf
2024 03 25 RDG Board Meeting Minutes
( pdf, 122 KB )
(2027 downloads)
15th Apr 2024
pdf
2024 01 30 RDG Board Meeting Minutes
( pdf, 105 KB )
(1324 downloads)
30th Jan 2024
pdf
2023 09 27 RDG Board Meeting Minutes
( pdf, 122 KB )
(1450 downloads)
27th Sep 2023
pdf
2023 07 24 RDG Board Meeting Minutes
( pdf, 120 KB )
(1287 downloads)
07th Jul 2023
pdf
23 Mar 2021 RDG Board - action points
( pdf, 207 KB )
(5572 downloads)
23rd Mar 2021
pdf
09 Feb 2021 RDG Board - action points
( pdf, 191 KB )
(5035 downloads)
09th Feb 2021
pdf
15 Dec 2020 RDG Board - action points
( pdf, 214 KB )
(5156 downloads)
15th Dec 2020
pdf
03 Nov 2020 RDG Board - action points
( pdf, 82 KB )
(5310 downloads)
03rd Nov 2020
pdf
25 Sep 2020 RDG Board - action points
( pdf, 162 KB )
(5355 downloads)
25th Sep 2020
pdf
21 Jul 2020 RDG Board - action points
( pdf, 122 KB )
(5229 downloads)
21st Jul 2020
pdf
17 Jun 2020 RDG Board - action points
( pdf, 153 KB )
(6089 downloads)
17th Jun 2020
pdf
05 May 2020 RDG Board - action points
( pdf, 153 KB )
(6010 downloads)
05th May 2020
pdf
11 Feb 2020 RDG Board - action points
( pdf, 165 KB )
(6256 downloads)
11th Feb 2020
pdf
17 Dec 2019 RDG Board - action points
( pdf, 85 KB )
(5123 downloads)
17th Dec 2019
pdf
07 Nov 2019 RDG Board - action points
( pdf, 89 KB )
(5438 downloads)
07th Nov 2019
pdf
26 Sep 2019 RDG Board - action points
( pdf, 117 KB )
(5327 downloads)
26th Sep 2019
pdf
27 Jul 2019 RDG Board - action points
( pdf, 126 KB )
(5128 downloads)
27th Jul 2019
pdf
18 Jun 2019 RDG Board - action points
( pdf, 153 KB )
(4988 downloads)
18th Jun 2019
pdf
07 May 2019 RDG Board - action points
( pdf, 104 KB )
(5204 downloads)
07th May 2019
pdf
26 Mar 2019 RDG Board - action points
( pdf, 87 KB )
(5226 downloads)
26th Mar 2019
pdf
12 Feb 2019 RDG Board - action points
( pdf, 139 KB )
(5546 downloads)
12th Feb 2019
pdf
06 Nov 2018 RDG Board - action points
( pdf, 96 KB )
(5797 downloads)
06th Nov 2018
pdf
18 Sep 2018 RDG Board - action points
( pdf, 457 KB )
(4896 downloads)
18th Sep 2018
pdf
07 Jun 2018 RDG Board - action points
( pdf, 34 KB )
(5614 downloads)
07th Jun 2018
pdf
24 Apr 2018 RDG Board - action points
( pdf, 54 KB )
(3652 downloads)
24th Apr 2018
pdf
13 Mar 2018 RDG Board - action points
( pdf, 54 KB )
(4042 downloads)
13th Mar 2018
pdf
30 Jan 2018 RDG Board - action points
( pdf, 54 KB )
(3543 downloads)
30th Jan 2018
pdf
07 Nov 2017 RDG Board - action points
( pdf, 42 KB )
(3946 downloads)
07th Nov 2017
pdf
28 Sep 2017 RDG Board - action points
( pdf, 49 KB )
(3537 downloads)
28th Sep 2017
pdf
20 Jul 2017 RDG Board - action points
( pdf, 50 KB )
(3527 downloads)
20th Jul 2017
pdf
17 Jun 2017 RDG Board - action points
( pdf, 48 KB )
(3564 downloads)
17th Jun 2017
pdf
30 Apr 2017 RDG Board - action points
( pdf, 56 KB )
(3484 downloads)
30th Apr 2017
pdf
15 Mar 2017 RDG Board - action points
( pdf, 59 KB )
(3443 downloads)
15th Mar 2017
pdf
31 Jan 2017 RDG Board - action points
( pdf, 23 KB )
(3528 downloads)
31st Jan 2017
pdf
29 Nov 2016 RDG Board - action points
( pdf, 48 KB )
(3595 downloads)
29th Nov 2016
pdf
29 Sep 2016 RDG Board - action points
( pdf, 24 KB )
(3539 downloads)
29th Sep 2016
pdf
21 Jun 2016 RDG Board - action points
( pdf, 35 KB )
(3404 downloads)
21st Jun 2016
pdf
26 May 2016 RDG Board - action points
( pdf, 130 KB )
(3536 downloads)
26th May 2016
pdf
28 Apr 2016 RDG Board - action points
( pdf, 367 KB )
(3463 downloads)
28th Apr 2016
pdf
22 Mar 2016 RDG Board - action points
( pdf, 211 KB )
(3409 downloads)
22nd Mar 2016
pdf
22 Feb 2016 RDG Board - action points
( pdf, 208 KB )
(3526 downloads)
22nd Feb 2016
pdf
26 Jan 2016 RDG Board - action points
( pdf, 42 KB )
(3462 downloads)
26th Jan 2016
Select the number of documents per page
5
10
15
20
25
30
50
100
1
2
»
