Priorities

A campaign to promote how the railway is changing and improving for customers, businesses and the country.

Go to the Big Plan Big Changes website

Following the first ever public consultation for customers, businesses, passenger groups, stakeholders, employees and the public, we have developed proposals to government to overhaul fares and ticketing regulation so that customers can have confidence they are buying the right ticket.

More about fares regulation reform

The Williams Rail Review was established to recommend the most appropriate organisational and commercial frameworks to support the delivery of the government’s vision for the railway. We've set out six principles for the review which we believe should shape that national conversation.

More about the Williams Rail Review