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Policy Manager
London, England, United Kingdom
19
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Credit Control and Settlement Support
London, England, United Kingdom
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Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
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Rail Staff Travel home
Lumo West Coast services
17 March 2026
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London Euston, calling at Milton Keyn…
12
Mar
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
12
Mar
Staff Travel Card renewal for 2026/27
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Staff T…
06
Mar
Seat Reservations on EMR InterCity services
East Midlands Railway have provided the following update: During March and April, we plan to increase the number of ou…
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Publications
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- Approved Codes of Practice and Guidance Notes
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Documents
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Date
pdf
ATOC approved code of practice: Passenger information during disruption
( pdf, 300 KB )
(2835 downloads)
10th Mar 2012
pdf
The McNulty report: a GB train operator view
( pdf, 509 KB )
(1247 downloads)
01st Feb 2012
pdf
Smart ticketing for the railway
( pdf, 697 KB )
(1148 downloads)
13th Jan 2012
pdf
Rolling stock and value for money: an ATOC discussion paper
( pdf, 894 KB )
(4835 downloads)
07th Dec 2011
pdf
Initial industry plan: Scotland
( pdf, 1.13 MB )
(2403 downloads)
27th Nov 2011
pdf
How can we encourage more private sector investment in Britain's railway?
( pptx, 1.45 MB )
(1210 downloads)
22nd Nov 2011
pdf
Keeping Britain moving
( pdf, 487 KB )
(1240 downloads)
13th Oct 2011
pdf
Initial industry plan: England and Wales
( pdf, 1.28 MB )
(2169 downloads)
27th Sep 2011
pdf
George Bradshaw Address 2011
( pdf, 162 KB )
(1017 downloads)
06th Sep 2011
pdf
Bike 'n' Ride presentation
( pdf, 6.03 MB )
(1808 downloads)
01st Jul 2011
pdf
Bike 'n' Ride programme evaluation
( pdf, 321 KB )
(1178 downloads)
01st Jul 2011
pdf
A new structure for success on Britain's railway: an ATOC position paper on industry structural reform
( pdf, 496 KB )
(1308 downloads)
28th Mar 2011
pdf
National Rail and Underground CCTV guidance v.3
( pdf, 689 KB )
(1607 downloads)
30th Nov 2010
pdf
Passenger rail: the way forward
( pdf, 452 KB )
(1144 downloads)
21st Sep 2010
pdf
Better alignment of train and track: proposals by ATOC
( pdf, 371 KB )
(1503 downloads)
03rd Sep 2010
pdf
Planning ahead 2010: the long-term planning framework
( pdf, 2.20 MB )
(1185 downloads)
23rd Aug 2010
pdf
On track: why rail matters
( pdf, 2.27 MB )
(1118 downloads)
08th Jul 2010
pdf
Franchise reform and better value for money
( pdf, 570 KB )
(1433 downloads)
10th Apr 2010
pdf
Stations made easy
( pdf, 322 KB )
(2255 downloads)
05th Dec 2009
pdf
Franchise reform: a better railway for passengers and for taxpayers
( pdf, 2.28 MB )
(1294 downloads)
13th Oct 2009
pdf
Connecting communities: expanding access to the rail network
( pdf, 1.31 MB )
(7205 downloads)
29th Jun 2009
pdf
Planning ahead: Control Period 5 and beyond
( pdf, 802 KB )
(1472 downloads)
13th Jun 2009
pdf
The billion passenger railway: lessons from the past, prospects for the future
( pdf, 776 KB )
(3900 downloads)
13th Apr 2008
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