Skip to main content
About us
Who we are
Overview
Our members
Overview
Meet the team
Executive
Our boards
Governance
Working at RDG
Vacancies
Careers within rail
Contact us
Overview
About us
What we do
Essential services
Technology and data
National Rail Enquiries
Railcards
Customer ticket sales
Real-time train journey information
Rail Data Marketplace
Reservations
Putting Customers First
Improving train performance
Customer Information
Accessibility and inclusion
Fares and ticketing
Digital ticketing to more customers
Guide To Retailing
RDG accreditation
Business travel
Building a better railway
Overview
Attracting new talent
Sustainability
Celebrating the railway
Overview
World Cup of Stations
What we do
Media
Media centre
Rail events
Our blog
Rail Staff Travel
Home
News
Forms
Guides
Restrictions
Europe and FIP
Travel Irregularities
Conditions of Issue and Use
Eligibility of Family Members
Useful Information
Travel in London
FAQs
Contact
Other Contacts
Privacy
For Safeguarded Employees
For Non-Safeguarded Employees
For Network Rail Employees
About us
Who we are
Our members
Meet the team
Working at RDG
Contact us
What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
Read about us
Train operating companies
The companies that operate passenger rail services
Owning groups
The companies that fully or jointly own the passenger rail companies
Freight operating companies
The companies that transport goods by rail
Track and infrastructure services
The companies that manages the rail track and signalling systems
Other rail industry links
For related rail supply chain, government and European links
Read about our members
Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
0
Explore opportunities
Explore our vacancies page for more information.
All vacancies
Careers in rail
Apprenticeships
Available for young people and adult learners.
Graduate schemes
The Railway Engineering Graduate Scheme for mechanical or electrical engineering.
More careers within rail
General enquiries
For enquiries not listed on our
contact page
please use our general contact details.
info@raildeliverygroup.com
020 7841 8000
See all our contact details
Rail Staff Travel
View the
rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Technology and data
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
Benefit types
News
Forms
Guides
Contact us
More from RST
For Safeguarded Employees
As a legacy British Rail or specific carrier colleague, your travel benefits are reserved and protected
For Non-Safeguarded Employees
As a legacy British Rail or specific carrier colleague, your travel benefits are reserved and protected
For Network Rail Employees
As a Network Rail colleague with an RST Online Leisure Card, you have fully digital access to your travel benefits
Rail Staff Travel home
Priv fares on Hovertravel
06 October 2025
Rail Staff Travel is pleased to announce that staff discounted (priv-rate) fares for leisure travel are available on Hovertravel services between Sou…
01
Oct
Epping and Ongar Railway
Rail Staff Travel is pleased to announce that priv-rate fares are now available on the Epping and Ongar Railway. Priv-…
11
Jun
Schweizerische Südostbahn
(This news item only applies to employees eligible for the FIP International Reduced Rate Card.) Within the pages for…
11
Jun
Setting the NR only priv discount on an Oyster Card
This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Sta…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request FIP cards, coupons, duty or non-FIP travel
International travel forms
The companies that manages the rail track and signalling systems
Change of details forms
Update name, address, contact info or status
Photo upload
Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
Complaints
See complaint details
Restrictions
Rules for staff travel use
Europe and FIP
European rail staff travel information
Travel Irregularities
Reporting and penalties for misuse
Conditions of Issue and Use
Terms and obligations for staff travel
Eligibility of Family Members
Criteria for eligible family members
More RST
Useful Information
Practical travel details
Travel in London
Using staff travel on TFL
FAQs
Answers to common queries
Privacy
How we protect your data
Publications
Home
Publications
Add document
Add category
Upload
Folder
Publications
Documents published before 2019 can be found in the
Archive
folder.
Search
Category
Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
- Archive
- - Cycle-Rail Awards
- - Station travel plans
- Consultation responses
- - PR18 responses
- - Submissions to the Williams Review
- Rail Data Marketplace
- RDG Board meetings
- - Papers from Stations Summit 2021
- - National Task Force action points
- - Planning Oversight Group minutes
- - Schedule 8 Recalibration Working Group
- - Papers from Stations Summit 2014
- - Papers from Stations Summit 2015
- - Papers from Stations Summit 2016
- - Papers from Stations Summit 2018
- - Papers from Stations Summit 2019
- - Technical Leadership Group
- Services
- - Rail Settlement Plan, including Accreditation
- - Rail Staff Travel
- - - WebFormConfPages
- - Schedule 8 Recalibration Working Group papers
Folder
Approved Codes of Practice and Guidance Notes
Folder
Archive
Folder
Consultation responses
Folder
Rail Data Marketplace
Folder
RDG Board meetings
Folder
Services
Documents
Order by
Title Alphabetical
Title Reverse Alphabetical
Most Recent First
Oldest First
Most popular first
Last modified first
Toggle
Title
Date
pdf
Rail Data Marketplace November Edition (1)
( pdf, 225 KB )
(668 downloads)
05th Feb 2024
pdf
Rail Data Marketplace September Edition (1) (2)
( pdf, 209 KB )
(486 downloads)
05th Feb 2024
pdf
Rail Data Marketplace July Edition (1) (1)
( pdf, 176 KB )
(715 downloads)
05th Feb 2024
pdf
Rail Data Marketplace May 23
( pdf, 179 KB )
(507 downloads)
05th Feb 2024
pdf
Rail Data Marketplace March 2023
( pdf, 239 KB )
(698 downloads)
05th Feb 2024
pdf
Rail Data Marketplace December Edition (1)
( pdf, 326 KB )
(543 downloads)
05th Feb 2024
pdf
Rail Data Marketplace January 2023
( pdf, 355 KB )
(756 downloads)
05th Feb 2024
document
RDG OPS GN 065 ICT Maturity Assessment Criteria & Process Issue 1
( docx, 644 KB )
(1411 downloads)
07th Nov 2023
pdf
Equality Diversity & Inclusion Policy v3 0
( pdf, 155 KB )
(1212 downloads)
13th Oct 2023
pdf
Issue 1 Body Worn Video Approach to Adoption September 2023
( pdf, 670 KB )
(1827 downloads)
12th Oct 2023
document
2023 07 24 RDG Board Meeting Minutes REDACTED
( docx, 106 KB )
(1022 downloads)
18th Sep 2023
pdf
Combined Vacancy List June 2025
( pdf )
(13472 downloads)
04th Aug 2023
pdf
PO terms and conditions for goods and services
( pdf, 746 KB )
(3579 downloads)
31st Jul 2023
pdf
Rail Resilience Project Report FINAL Version
( pdf, 2.36 MB )
(2401 downloads)
23rd Mar 2023
spreadsheet
RRP P3 WP1A Legal and Regulatory Register
( xlsx, 75 KB )
(2021 downloads)
23rd Mar 2023
pdf
Rail Data Marketplace September
( pdf, 279 KB )
(1304 downloads)
30th Jan 2023
pdf
November Newsletter
( pdf, 604 KB )
(1215 downloads)
30th Jan 2023
pdf
Rail Data Marketplace Jan 23
( pdf, 355 KB )
(1370 downloads)
30th Jan 2023
pdf
Smarter Information Smarter Journerys Programme CustomerView January 2023
( pdf, 957 KB )
(2272 downloads)
24th Jan 2023
pdf
Data Sharing Agreement WEB
( pdf, 167 KB )
(1837 downloads)
25th Nov 2022
pdf
RDM Platform Agreement (Data Publisher) WEB (1)
( pdf, 275 KB )
(1844 downloads)
25th Nov 2022
pdf
Rail Data Marketplace
( pdf, 264 KB )
(1769 downloads)
25th Nov 2022
pdf
RDG ENG GN 008 New Trains A Good Practice Guide 2 2 Draft Clean
( pdf, 801 KB )
(2676 downloads)
17th Aug 2022
pdf
Smarter information, smarter journeys: a customer view of the programme
( pdf, 789 KB )
(2659 downloads)
15th Jun 2022
pdf
RDG accounting periods 2022-2023
( pdf, 121 KB )
(3935 downloads)
13th Apr 2022
pdf
RDG carbon footprint: summary report 2020-2021
( pdf, 370 KB )
(2839 downloads)
03rd Mar 2022
pdf
Whole Industry Strategic Plan
( pdf, 1.74 MB )
(4138 downloads)
14th Feb 2022
pdf
Passenger service contracts: delivering on the Williams-Shapps promise to passengers
( pdf, 1.65 MB )
(4090 downloads)
04th Nov 2021
pdf
Catalysing a green recovery: creating jobs by building Britain’s net zero railway
( pdf, 1021 KB )
(6921 downloads)
21st Oct 2021
Image
World Cup of Stations 2021 wall chart
( png, 174 KB )
(3663 downloads)
11th Oct 2021
pdf
Station investment: a catalyst for local economic growth
( pdf, 2.80 MB )
(3952 downloads)
20th Sep 2021
pdf
Railway Engineering Graduate Scheme Handbook - issue 20
( pdf, 917 KB )
(4203 downloads)
15th Sep 2021
pdf
More than a journey: the railway’s value to a fair, clean recovery for communities across Britain
( pdf, 1.29 MB )
(6512 downloads)
10th Sep 2021
document
Network Operating Strategy phase 2
( pdf, 3.55 MB )
(3503 downloads)
08th Sep 2021
pdf
RDG PSVAR letter
( pdf, 131 KB )
(2092 downloads)
13th Aug 2021
pdf
Transport Decarbonisation Plan/Rail Environment Policy Statement – Summary
( pdf, 154 KB )
(3706 downloads)
27th Jul 2021
pdf
RDG culture handbook
( pdf, 1.82 MB )
(3020 downloads)
13th Jul 2021
pdf
Rail freight: building a stronger, greener future for Britain
( pdf, 4.17 MB )
(6126 downloads)
08th Jul 2021
pdf
RDG PSVAR letter
( pdf, 113 KB )
(2084 downloads)
24th Jun 2021
video
INWED21 video - Linda LNER
( mov, 39.32 MB )
(3157 downloads)
22nd Jun 2021
video
INWED21 video - Terri Ann Freightliner
( mov, 28.99 MB )
(2606 downloads)
22nd Jun 2021
video
INWED21 video - Kate Northern
( mov, 24.38 MB )
(2626 downloads)
22nd Jun 2021
pdf
EFA joint communication
( pdf, 151 KB )
(6675 downloads)
15th Jun 2021
pdf
EFA – full agreement
( pdf, 297 KB )
(41615 downloads)
15th Jun 2021
pdf
Assessing the value of rail freight: a report by Deloitte for RDG
( pdf, 2.61 MB )
(6175 downloads)
28th Apr 2021
pdf
The role and value of rail freight in the UK: a report by Deloitte for RDG
( pdf, 2.09 MB )
(9759 downloads)
28th Apr 2021
pdf
Sustainable stations: best practice guide
( pdf, 26.27 MB )
(7838 downloads)
21st Apr 2021
pdf
RDG PSVAR letter
( pdf, 118 KB )
(1805 downloads)
31st Mar 2021
pdf
RDG Business Plan 2021-22
( pdf, 7.52 MB )
(3346 downloads)
31st Mar 2021
pdf
Customer Information Programme
( pdf, 1.01 MB )
(3561 downloads)
16th Feb 2021
Select the number of documents per page
5
10
15
20
25
30
50
100
«
1
2
3
»