Accessibility Tools
Invert colors
Monochrome
Dark contrast
Light contrast
Low saturation
High saturation
Highlight links
Highlight headings
Screen reader
Read mode
Content scaling
100
%
Font size
100
%
Line height
100
%
Letter spacing
100
%
Skip to main content
About us
Who we are
Overview
Our members
Overview
Meet the team
Executive
Our boards
Governance
Working at RDG
Vacancies
Careers in Rail
Events
Overview
Contact us
Overview
About us
What we do
Essential services
Providing data sources
National Rail Enquiries
Railcards
Customer ticket sales
Real-time train journey information
Rail Data Marketplace
Reservations
Passenger Demand Forecasting Scheme
Putting Customers First
Improving train performance
Customer Information
Accessibility and inclusion
Fares and ticketing
Digital ticketing to more customers
Guide To Retailing
RDG accreditation
Business travel
Reservations
Building a better railway
Overview
Attracting new talent
Sustainability
Violence and Intimidation Against Women and Girls
Celebrating the railway
Overview
World Cup of Stations
What we do
Media
Media centre
Rail events
Our blog
Rail Staff Travel
Home
News
Forms
Guides
Restrictions
Europe and FIP
Travel Irregularities
Conditions of Issue and Use
Eligibility of Family Members
Useful Information
Travel in London
FAQs
Contact
Other Contacts
Privacy
For Safeguarded Employees
For Non-Safeguarded Employees
For Network Rail Employees
About us
Who we are
Our members
Meet the team
Working at RDG
Contact us
What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
Read about us
Train operating companies
The companies that operate passenger rail services
Owning groups
The companies that fully or jointly own the passenger rail companies
Freight operating companies
The companies that transport goods by rail
Track and infrastructure services
The companies that manages the rail track and signalling systems
Other rail industry links
For related rail supply chain, government and European links
Read about our members
Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
8
10
May
Technical QA Manager - 12m FTC
London, England, United Kingdom
10
May
Digital Product Manager - 12M FTC
London, England, United Kingdom
Working at RDG
Careers in rail
Apprenticeships
Available for young people and adult learners.
Graduate schemes
The Railway Engineering Graduate Scheme for mechanical or electrical engineering.
More careers in rail
General enquiries
For enquiries not listed on our
contact page
please use our general contact details.
info@raildeliverygroup.com
020 7841 8000
See all our contact details
Rail Staff Travel
View the
rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting issues
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
Benefit types
News
Forms
Guides
Contact us
More from RST
For Safeguarded Employees
For a legacy British Rail or specific carrier colleagues
For Non-Safeguarded Employees
For TOC or specific carrier colleagues
For Network Rail Employees
For Network Rail colleagues
Rail Staff Travel home
Discounted travel on Red Funnel Ferries
30 April 2026
From 1 May 2026, discounted travel is available on Red Funnel Ferries services from Southampton to Cowes on the Isle of Wight. The benefit can be obt…
28
Apr
Lumo West Coast services reciprocal travel agreement
We are pleased to confirm we have reached agreement with open access operator First Lumo Stirling. It launches Lumo Wes…
09
Apr
Staff Travel Restrictions for Summer 2026
The staff travel restrictions for Summer 2026 valid from 17 May to 12 December are now available on the RST Staff Trave…
31
Mar
Changes to buying tickets on SNCB trains in Belgium
From 1 July 2026 it will no longer be possible to purchase any tickets, including FIP discounted tickets, on board any…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request season tickets and residential passes
International travel forms
Apply for International Travel facilities
Change of details forms
Update name, address, contact info or status
Photo upload
Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
Complaints
See complaint details
Restrictions
Rules for staff travel use
Europe and FIP
European rail staff travel information
Travel Irregularities
Reporting and penalties for misuse
Conditions of Issue and Use
Terms and obligations for staff travel
Eligibility of Family Members
Criteria for eligible family members
More RST
Useful Information
Practical travel details
Travel in London
Using staff travel on TFL
FAQs
Answers to common queries
Privacy
How we protect your data
Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
Services
Folder
Services
Search
Category
Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
- Archive
- - Cycle-Rail Awards
- - Station travel plans
- Consultation responses
- - PR18 responses
- - Submissions to the Williams Review
- Rail Data Marketplace
- RDG Board meetings
- - Papers from Stations Summit 2021
- - National Task Force action points
- - Planning Oversight Group minutes
- - Schedule 8 Recalibration Working Group
- - Papers from Stations Summit 2014
- - Papers from Stations Summit 2015
- - Papers from Stations Summit 2016
- - Papers from Stations Summit 2018
- - Papers from Stations Summit 2019
- - Technical Leadership Group
- Services
- - Rail Settlement Plan, including Accreditation
- - Rail Staff Travel
- - - WebFormConfPages
- - Schedule 8 Recalibration Working Group papers
Folder
Rail Settlement Plan, including Accreditation
Folder
Rail Staff Travel
Folder
Schedule 8 Recalibration Working Group papers
Documents
Order by
Title Alphabetical
Title Reverse Alphabetical
Most Recent First
Oldest First
Most popular first
Last modified first
Toggle
Title
Date
pdf
60SecondswithSuzanneDonnelly
( pdf, 132 KB )
(2106 downloads)
11th Nov 2021
pdf
60SecondswithAndyBagnall
( pdf, 121 KB )
(1786 downloads)
04th Aug 2021
pdf
60SecondswithJacStarr
( pdf, 121 KB )
(1913 downloads)
17th Feb 2021
pdf
60SecondswithDavidStatham
( pdf, 106 KB )
(1799 downloads)
17th Dec 2020
document
Smart Insights Article Template - Biometrics
( pdf, 164 KB )
(1909 downloads)
10th Sep 2020
pdf
60SecondswithStuartMackcracken
( pdf, 109 KB )
(2222 downloads)
08th Jul 2020
default
smart_news_interview_Kamelia_Lazarova.pdf
( pdf, 174 KB )
(2002 downloads)
22nd May 2020
default
smart_news_interview_Paul_Plummer.pdf
( pdf, 119 KB )
(2253 downloads)
31st Mar 2020
pdf
60SecondswithStewartFoxMills.pdf
( pdf, 129 KB )
(2115 downloads)
11th Feb 2020
pdf
60SecondswithPippaAmbrose.pdf
( pdf, 110 KB )
(1850 downloads)
17th Dec 2019
pdf
60SecondswithOwenHazel.pdf
( pdf, 101 KB )
(2061 downloads)
28th Oct 2019
pdf
60SecondswithLucyDean.pdf
( pdf, 100 KB )
(1971 downloads)
04th Sep 2019
pdf
60SecondswithSimonMoorhead.pdf
( pdf, 122 KB )
(2190 downloads)
18th Jul 2019
pdf
60SecondswithAaronWhite.pdf
( pdf, 96 KB )
(1671 downloads)
06th Jun 2019
pdf
60SecondswithSteveLamey.pdf
( pdf, 105 KB )
(1955 downloads)
24th Apr 2019
pdf
60SecondswithDavidWatkin.pdf
( pdf, 151 KB )
(2342 downloads)
05th Mar 2019
pdf
60SecondswithGaryAshby.pdf
( pdf, 158 KB )
(1907 downloads)
24th Jan 2019
pdf
SurveyMonkey DPA statement
( pdf, 222 KB )
(3479 downloads)
28th Nov 2018
pdf
60SecondswithMaryDocherty.pdf
( pdf, 155 KB )
(1853 downloads)
21st Nov 2018
pdf
60SecondswithDuncanHenry.pdf
( pdf, 158 KB )
(1829 downloads)
15th Oct 2018
pdf
60SecondswithJohnBackway.pdf
( pdf, 466 KB )
(1829 downloads)
21st Aug 2018
pdf
60SecondswithClareMcCaffrey.pdf
( pdf, 462 KB )
(1703 downloads)
12th Jul 2018
pdf
RDGRampStory.pdf
( pdf, 495 KB )
(2361 downloads)
17th May 2018
pdf
60SecondswithMikeTuckett.pdf
( pdf, 463 KB )
(1694 downloads)
16th May 2018
pdf
RSG-SME-WORKSHOPS-invitation.pdf
( pdf, 398 KB )
(1539 downloads)
03rd May 2018
pdf
60SecondswithJohnDavies.pdf
( pdf, 468 KB )
(1920 downloads)
23rd Mar 2018
pdf
60SecondswithAlastairRichards.pdf
( pdf, 479 KB )
(1551 downloads)
12th Feb 2018
pdf
60 Seconds with Fiona Walshe
( pdf, 458 KB )
(1575 downloads)
20th Dec 2017
pdf
60SecondswithJacStarr.pdf
( pdf, 566 KB )
(1766 downloads)
17th Nov 2017
Image
P1retrospectivesummary-October17.pdf
( pdf, 469 KB )
(1526 downloads)
17th Nov 2017
pdf
11.10.17_Policy_60SecondswithMikeHewitson.pdf
( pdf, 552 KB )
(1437 downloads)
11th Oct 2017
pdf
60 Seconds with Mike Hewitson
( pdf, 550 KB )
(1588 downloads)
05th Oct 2017
default
TOC phases
( png, 185 KB )
(1407 downloads)
05th Oct 2017
pdf
Barcode programme charter v2.0
( pdf, 3.12 MB )
(3256 downloads)
12th Jul 2017
pdf
60 seconds with Richard Cantwell
( pdf, 326 KB )
(1793 downloads)
12th Jul 2017
pdf
Barcode Programme Team
( pptx, 2.45 MB )
(1774 downloads)
02nd May 2017
pdf
Barcode Programme Phase Plan
( pdf, 180 KB )
(1581 downloads)
26th Apr 2017
pdf
PDFH6WorkedExamples.xlsx
( xlsx, 9 KB )
(1528 downloads)
03rd Apr 2017
pdf
PDFH6Databook.xlsx
( xlsx, 9 KB )
(1394 downloads)
03rd Apr 2017
Image
PartA.pdf
( pdf, 144 KB )
(1379 downloads)
03rd Apr 2017
Image
PartB1.pdf
( pdf, 144 KB )
(1315 downloads)
03rd Apr 2017
Select the number of documents per page
5
10
15
20
25
30
50
100
