Submit Photo

This section can be used to supply photos needed for Status Passes and other Plastic Passes that contain photos.  This is not used for ID Cards.

The photo

Your photo must be a standard passport size, taken with a digital camera or a smartphone, a JPEG at least 413 pixels wide by 531 pixels high, no larger than 250Kb and:

  • In colour
  • Only contain the image of one person
  • Taken against a flat, plain, contrasting background (cream or grey)
  • Taken within the last month
  • Clear and in focus
  • Close up of your head and shoulders.
  • Facing forward and looking straight into the camera
  • With a neutral expression
  • Without any shadows in the picture
  • With eyes open, visible and free from reflection or glare from glasses
  • With your eyes not covered by sunglasses, tinted glasses, glasses frames or hair
  • Natural colour
Photo Dimensions

Photos do's and don’ts

The Photo will be rejected if:

  • There is any item in the background or the background is not plain
  • Your face is in full or partial shadow
  • The image is too dark or too light
  • The photo is a selfie
  • The photo has filters applied i.e. a snapchat photo
  • The photo does not comply with any other passport standard

A photo or scan of a paper passport photo is NOT acceptable.

Acceptable Photo

Unacceptable Photo Examples

Items in background and not a plain background
Out of focus
Full or partial shade
Not facing forward or looking into the camera
Incorrect colour
Not passport style - Not head and shoulders

Once you have pressed "Next" and move to the next page, you will be able to check your photo before you actually submit it. You may need to zoom in or out, or crop the image, and you'll need to ensure that the photo sits within the frame provided. This is to ensure that when it is automatically delivered to RSTL, it wil be in the right format and can be used.

Please note: Images that would not be accepted by the Passport Office will be rejected.

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You can now resize your photo using the controls and frame provided, so that it can be automatically delivered to RSTL in the right format for printing.

Loading full-size photo...

Position your cursor over the image. Then left click, hold and drag to move the image.

Staff Member Primary Card-Holder Information
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Please indicate whose photo this is
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I confirm that all details provided are correct, including the type of pass applied for.
I declare that this is a true likeness of the person named above. I understand that this will be used on any card or pass issued by Rail Staff Travel. I understand that if Rail Staff Travel believe the photograph to have been photoshopped, had filters applied or modified in any way which makes it inappropriate for use, this will be reported to my employer as a disciplinary matter.
I understand that I am responsible for the correct use of my rail staff travel facilities and understand that such use is subject to the Conditions of Issue and Use which can be found at
I further understand that Rail Staff Travel’s privacy information is available online at and that I have read it.
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