Other Contacts
Updated -19 June 2024
This page contains further contact details for specific staff travel facilities.
Please do not use them if you are not eligible.
Network Rail - for Active Safeguarded Employees of this company ONLY
Safeguarded Staff Travel Helpdesk
Floor 2, Square One, 4 Travis Street, Manchester M1 2NY
Email:
Telephone: 085 51140 (option 1) internal
Fax: 085 54040 (internal)
Telephone: 0330 855 1140 (option 1) external
Fax: 0121 345 4040 (external)
DX: DX715256 Manchester27
British Transport Police
People Centre
6th Floor, Baskerville House, Centenary Square, Birmingham, B1 2ND
DX 702862 BIRMINGHAM 11
Email:
Metropolitan Police
Metropolitan Police
10th floor Empress State Building, Lillie Road, London SW6
Email:
Telephone: 0207 161 2222
Railway Pensions
Email:
Telephone: 0800 012 1117
Transport for London - for Employees of this company ONLY
TfL Staff Travel
Dedicated Helpline: 0800 0155 073
Train operating companies (TOCs)
RST handles travels for all the categories which are ticked below.
| TOC name | Safeguarded | New | Your TOC |
| Arriva Rail London | ✓ | ✓ | |
| Avanti West Coast | ✓ | ✓ | |
| c2c | ✓ | ✓ | ✓ |
| Chiltern Railway | ✓ | ✓ | ✓ |
| CrossCountry | ✓ | ✓ | |
| East Midlands Railway | ✓ | ✓ | ✓ |
| Elizabeth line | ✓ | ✓ | |
| Great Western Railway | ✓ | ✓ | ✓ |
| Gatwick Express | ✓ | ✓ | ✓ |
| GoVia Thameslink Railway | ✓ | ✓ | ✓ |
| Greater Anglia | ✓ | ✓ | ✓ |
| London North Eastern Railway | ✓ | ✓ | ✓ |
| Merseyrail | ✓ | ✓ | |
| Northern | ✓ | ✓ | |
| ScotRail | ✓ | ✓ | ✓ |
| Southeastern | ✓ | ✓ | ✓ |
| Southern | ✓ | ✓ | ✓ |
| South Western Railway | ✓ | ✓ | ✓ |
| TransPennine Express | ✓ | ✓ | ✓ |
| Transport for Wales | ✓ | ✓ | |
| West Midlands Trains | ✓ | ✓ | ✓ |
International Rail Ltd
Email: