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RDG Vacancies
9
15
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QA Technical Analyst - 12m FTC
London, England, United Kingdom
15
Apr
National Fleet Performance Engineer
London, England, United Kingdom
Working at RDG
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Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
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Customer ticket sales
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Real-time train journey information
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Reservations
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Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
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Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
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More from RST
For Safeguarded Employees
For a legacy British Rail or specific carrier colleagues
For Non-Safeguarded Employees
For TOC or specific carrier colleagues
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For Network Rail colleagues
Rail Staff Travel home
Staff Travel Restrictions for Summer 2026
09 April 2026
The staff travel restrictions for Summer 2026 valid from 17 May to 12 December are now available on the RST Staff Travel Restrictions page. These re…
31
Mar
Changes to buying tickets on SNCB trains in Belgium
From 1 July 2026 it will no longer be possible to purchase any tickets, including FIP discounted tickets, on board any…
20
Mar
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
17
Mar
Lumo West Coast services
Open access operator First Lumo Stirling is expected to launch new Lumo West Coast services in Spring 2026 from London…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request FIP cards, coupons, duty or non-FIP travel
International travel forms
Apply for International Travel facilities
Change of details forms
Update name, address, contact info or status
Photo upload
Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
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Railway Pensions
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0800 012 1117
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Europe and FIP
European rail staff travel information
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Eligibility of Family Members
Criteria for eligible family members
More RST
Useful Information
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How we protect your data
Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
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Publications
- Approved Codes of Practice and Guidance Notes
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- - - WebFormConfPages
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Documents
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Date
pdf
D7431AA Guide for visitors to Britain using FIP facilities v11
( pdf, 1.45 MB )
(144 downloads)
02nd Apr 2026
pdf
D8893 Guide for widows and widowers v1 0
( pdf, 183 KB )
(1105 downloads)
29th Dec 2025
pdf
D8891 Cal Sleeper RST Online booking Instructions
( pdf, 940 KB )
(1190 downloads)
14th Nov 2025
spreadsheet
RST_90032_Attica.xls
( xls, 106 KB )
(334 downloads)
13th Jun 2025
document
RST XX04 Non Cohabiting Partner Dec
( docx, 45 KB )
(4294 downloads)
01st Aug 2024
document
RST XX04 Non Cohabiting Partner Dec
( docx, 46 KB )
(2477 downloads)
01st Aug 2024
document
RST TI Report Form v5
( docx, 33 KB )
(3061 downloads)
02nd Aug 2023
document
RST XX08 IntCoup Duty
( docx, 56 KB )
(1037 downloads)
14th Feb 2023
pdf
RST_TI_Report_Form.pdf
( pdf, 300 KB )
(930 downloads)
11th Mar 2019
default
RST_XX31_DepSeason.html
( html, 40 KB )
(1121 downloads)
11th Mar 2019
pdf
RST_Additional_FIP_facilities_from_1_Jan_2019.pdf
( pdf, 610 KB )
(1476 downloads)
11th Mar 2019
pdf
RST_XX07_Annual_IHRRed_Proof.html
( html, 35 KB )
(1094 downloads)
11th Mar 2019
pdf
RST_XX14_Free_Ticket.html
( html, 35 KB )
(1145 downloads)
11th Mar 2019
default
RST_XX16_IoMSteam.html
( html, 30 KB )
(1145 downloads)
11th Mar 2019
default
RST_XX19_TfLPrivOyster.html
( html, 28 KB )
(1091 downloads)
11th Mar 2019
default
RST_XX22_QASDataCheck.html
( html, 36 KB )
(1303 downloads)
11th Mar 2019
default
RST_XX23_EmpTravelNotReqd.html
( html, 32 KB )
(987 downloads)
11th Mar 2019
default
RST_XX24_DepTravelNotReqd.html
( html, 34 KB )
(1203 downloads)
11th Mar 2019
default
RST_XX25_EmpNameChange.html
( html, 35 KB )
(1048 downloads)
11th Mar 2019
default
RST_XX26_DepNameChange.html
( html, 37 KB )
(1058 downloads)
11th Mar 2019
pdf
RST_PST_On_Oyster.pdf
( pdf, 10 KB )
(1222 downloads)
25th Nov 2016
pdf
RST_TI_Guidelines.pdf
( pdf, 316 KB )
(961 downloads)
25th Nov 2016
pdf
RST_90020_PO.docx
( docx, 248 KB )
(1458 downloads)
08th Nov 2016
pdf
RST_90030_Attica_Bari.xls
( xls, 164 KB )
(839 downloads)
08th Nov 2016
pdf
RST_90031_Attica_Ancona.xls
( xls, 61 KB )
(778 downloads)
08th Nov 2016
pdf
RST_XX02a_AddPartner.html
( html, 36 KB )
(1102 downloads)
08th Nov 2016
pdf
RST_XX02b_AddChild.html
( html, 41 KB )
(1192 downloads)
08th Nov 2016
pdf
RST_XX03_Partner_Dec.docx
( docx, 67 KB )
(1537 downloads)
08th Nov 2016
pdf
RST_XX04_New_Child_NoBC.docx
( docx, 66 KB )
(880 downloads)
08th Nov 2016
pdf
RST_XX05_ChildDec.html
( html, 45 KB )
(1199 downloads)
08th Nov 2016
pdf
RST_XX06_Housekeeper.docx
( docx, 82 KB )
(949 downloads)
08th Nov 2016
pdf
RST_XX09a_FIPCardRequest.html
( html, 29 KB )
(1208 downloads)
08th Nov 2016
pdf
RST_XX09b_IntCoupEmp.html
( html, 54 KB )
(1131 downloads)
08th Nov 2016
pdf
RST_XX09c_IntCoupFamily.html
( html, 55 KB )
(1762 downloads)
08th Nov 2016
pdf
RST_XX09d_NonFIPRequest.html
( html, 34 KB )
(937 downloads)
08th Nov 2016
pdf
RST_XX10_Replace_Cards.docx
( docx, 62 KB )
(1318 downloads)
08th Nov 2016
pdf
RST_XX11_Refund.docx
( docx, 83 KB )
(1001 downloads)
08th Nov 2016
pdf
RST_XX12_RetiredDU.html
( html, 33 KB )
(957 downloads)
08th Nov 2016
pdf
RST_XX13_Child_Dec_No_Income.docx
( docx, 65 KB )
(864 downloads)
08th Nov 2016
pdf
RST_XX15_COA.html
( html, 31 KB )
(1100 downloads)
08th Nov 2016
default
RST_XX21_ChangeContDets.html
( html, 28 KB )
(909 downloads)
08th Nov 2016
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